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Dell Latitude E6220 Support Question

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Question posted by jeff68 on September 18th, 2013

Latitude E6220 Touchpad Not Working

cant get the touchpad to work even after re-installing OS and drivers

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Answer #1: Posted by prateekk007 on September 18th, 2013 8:37 AM

This answer was accepted by the poster of the original question.

prateekk007

Member since:
December 5th, 2012

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Hi jeff68,

Please boot the computer in Safe Mode. To boot the computer in Safe Mode, please switch on the computer and start tapping the F8 key which would take you to Advanced Boot Option screen. Using the up and down arrow key, select “Safe Mode” to boot the computer into Safe Mode.

If the touchpad is working fine in Safe Mode then follow the steps given below:

Uninstall the touchpad drivers:

-- Click Start.
-- Click Control Panel.
-- Open Device Manager.
-- Uninstall the touchpad drivers.
-- Restart the computer

Please click on the link below to download the drivers. Ensure to select the correct Operating System before you start the installation:

http://dell.to/19dUjkF

Once installation completes, restart your system and check how it works.

You may also refer to the link for further help: http://dell.to/18yCcK2

Please reply if you have further queries.

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Here for Dell support videos.

Thanks & Regards
Prateek K

Answer #2: Posted by TommyKervz on September 18th, 2013 2:32 AM

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,783

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Greetings. That must indicate a hardware failure that requires replacing.

http://www.laptopinventory.com/ModelDetail.php/Dell/Latitude/E6220/Touchpad%20(Right)/3103

Hope that is helpful.
Kervz at www.satechhelp.co.za

Answer #3: Posted by tmlimo4 on September 18th, 2013 3:05 AM

tmlimo4

Member since:
September 17th, 2013

Points: 22,660

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click the link below to get helped http://drivers.softpedia.com/get/GRAPHICS-BOARD/

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