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Dell Inspiron N5010 Support Question

Dell Inspiron N5010 Support Question

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Question posted by mamiereece on August 8th, 2012

Dell Inspiron N5010 Shows A White Screen When I Turn It On

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Answer #1: Posted by NiranjanvijaykumarAtDell on August 9th, 2012 12:33 AM
This answer was accepted by the poster of the original question.
NiranjanvijaykumarAtDell

Member since:
May 12th, 2012

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Hello mamiereece,

I am from Dell Social Media and Community.

Test the LCD in the System Setup (BIOS).

To enter the computer BIOS Setup Screen perform the following steps: At the first text on the screen or when the Dell logo appears, tap <F2> until the message Entering Setup appears.

Run the Built-In Self-Test perform the following:
Turn the computer off.
Press and hold the D key while pressing the power button. This will start the BIST.
The screen will display multiple flashing colors. Look for lines, distortion, or any other video issues you have observed.
The laptop will restart when the test is finished.

Connect to an external monitor, press and hold down the FN and press F8, this should display the screen on the external monitor.

If the issue persists on the external monitor then it is your video card that has to be fixed/replaced.

Let me know if you need any further assistance. I will be glad to help.

Dell-Niranjan


NiranjanAtDell
Dell Inc

Related Dell Inspiron N5010 Manual Pages

Setup Guide - Page 82

.... NOTE: Offerings may need when setting up, updating drivers for, and upgrading your computer. Computer Model Dell Inspiron N5010 Dell Inspiron M5010 System Chipset Inspiron N5010 Mobile Intel 5 series express chipset HM57 Inspiron M5010 AMD™ RS880M AMD SB820M Processor Inspiron N5010 Inspiron M5010 Intel® Core™ i3 Intel Core i5 Intel Core i7 Intel Pentium® AMD Athlon...
Service Manual - Page 1

... either trademarks or registered trademarks of these materials in any proprietary interest in this text: Dell, the DELL logo, and Inspiron are trademarks of data and tells you make better use of Dell Inc. All rights reserved. DellInspironN5010/M5010 Service Manual Before You Begin Battery Base Cover Memory Module(s) Optical Drive Keyboard Palm...
Service Manual - Page 2

... the captive screw that secures the base cover to the computer base. 4. CAUTION: Before turning on the computer, replace all screws and ensure that shipped with your fingers and ensure that... that is not authorized by Dell™ is released from the tabs on the computer base. 5. Damage due to Contents Page Base Cover DellInspironN5010/M5010 Service Manual Removing the Base...
Service Manual - Page 4

... For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com Turning Off Your Computer CAUTION: To avoid losing data, save and close all open...keep them evenly aligned to Contents Page Before You Begin DellInspironN5010/M5010 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This manual...
Service Manual - Page 6

...to Contents Page Back to your computer's Service Tag: a. Turn on your desktop and is located on your computer's Service...different model and want to Contents Page Flashing the BIOS DellInspironN5010/M5010 Service Manual 1. Back to start over again, click... Product Line list. A list of results appear on the screen. Click Download Now to save the file on a label...
Service Manual - Page 7

... by using a wrist grounding strap or by your computer. Removing the Bluetooth Module 1. Back to Contents Page Internal Module With Bluetooth® Wireless Technology DellInspironN5010/M5010 Service Manual Removing the Bluetooth Module Replacing the Bluetooth Module WARNING: Before working inside your computer, read the safety information that is not...
Service Manual - Page 9

... touching an unpainted metal surface (such as a connector on your computer. Back to Contents Page Camera Module DellInspironN5010/M5010 Service Manual Removing the Camera Module Replacing the Camera Module WARNING: Before working inside your computer, read ... the computer. Remove the display panel (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Service Manual - Page 11

.... Follow the instructions in Before You Begin. 2. Remove the optical drive (see Removing the Base Cover). 4. Back to Contents Page Media Card Reader Board DellInspironN5010/M5010 Service Manual Removing the Media Card Reader Board Replacing the Media Card Reader Board WARNING: Before working inside your computer, read the safety...
Service Manual - Page 13

...cell battery with your computer. CAUTION: Before turning on the computer, replace all screws and ensure that is not authorized by Dell™ is not covered by periodically touching ... 3. Removing the Coin-Cell Battery 1. Back to Contents Page Coin-Cell Battery DellInspironN5010/M5010 Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery WARNING...
Service Manual - Page 14

... The oils in Before You Begin. 2. Back to Contents Page Processor Module DellInspironN5010/M5010 Service Manual Removing the Processor Module Replacing the Processor Module WARNING: Before working... the heat transfer capability of the processor while turning the cam screw. CAUTION: To help prevent damage to the processor when turning the cam screw. 5. CAUTION: To avoid...
Service Manual - Page 16

... the Processor Heat Sink 1. Back to Contents Page Processor Heat Sink DellInspironN5010/M5010 Service Manual Removing the Processor Heat Sink Replacing the Processor Heat .... 2. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Lift the processor heat sink off the system board. 1 fan cable ...
Service Manual - Page 18

Remove the optical drive (see Removing the Battery). 3. Turn the computer over and remove the two screws. 9. Lift and remove..., ground yourself by using a wrist grounding strap or by your computer. Back to Contents Page Display DellInspironN5010/M5010 Service Manual Display Assembly Display Bezel Display Panel WARNING: Before working inside your computer, read the ...
Service Manual - Page 23

...turn off your computer (see "Protecting Against Electrostatic Discharge" in protective antistatic packaging (see Turning Off Your Computer) before working inside the computer. Back to Contents Page Hard Drive DellInspironN5010... NOTE: If you remove the hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on your...
Service Manual - Page 26

...DellInspironN5010/M5010 Service Manual Removing the I/O Board Replacing the I/O Board WARNING: Before working inside the computer. For additional safety best practices information, see Removing the Battery). 3. Remove the battery (see the Regulatory Compliance Homepage at www.dell... the I /O Board 1. CAUTION: Before turning on your warranty. CAUTION: To help prevent...
Service Manual - Page 28

...wrist grounding strap or by your computer). Remove the screw that secures the keyboard to replace. Turn the computer over and open the display as far as possible. 7. Removing the Keyboard 1....it towards the bottom as far as possible. Back to Contents Page Keyboard DellInspironN5010/M5010 Service Manual Removing the Keyboard Replacing the Keyboard WARNING: Before working ...
Service Manual - Page 31

... memory supported by your computer. Removing the Memory Module(s) 1. Remove the base cover (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page Memory Module(s) DellInspironN5010/M5010 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside your computer, read the safety...
Service Manual - Page 33

...DellInspironN5010/M5010 Service Manual Removing the Middle Cover Replacing the Middle Cover WARNING: Before working inside your computer, read the safety information that secure the middle cover to the system board, remove the main battery (see the Regulatory Compliance Homepage at www.dell... should perform repairs on your warranty. Turn the computer over and remove the two...
Service Manual - Page 35

.../regulatory_compliance. For additional safety best practices information, see Removing the Battery). 3. Damage due to Contents Page Wireless Mini-Card DellInspironN5010/M5010 Service Manual Removing the Mini-Card Replacing the Mini-Card WARNING: Before working inside your computer, read the safety information that shipped with locking ...
Service Manual - Page 43

... Begin. 2. Slide the battery lock latch to Contents Page Back to the lock position. Shut down the computer and turn it clicks into place. 4. Back to Contents Page Battery DellInspironN5010/M5010 Service Manual Removing the Battery Replacing the Battery WARNING: Before working inside your computer, read the safety information that...
Service Manual - Page 44

Back to Contents Page Speakers DellInspironN5010/M5010 Service Manual Removing the Speakers Replacing the Speakers WARNING: Before ... in damage to the system board, remove the main battery (see Replacing the Battery). CAUTION: Before turning on your warranty. For additional safety best practices information, see Removing the Battery). 3. Remove the battery (see the...

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