Dell Inspiron M5030 Support Question
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Question posted by fomhmc21 on October 7th, 2013
How To Run Diagnostic Test On Dell Inspiron M5030 Hard Drive
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Related Dell Inspiron M5030 Manual Pages
Setup Guide - Page 25
... Your Inspiron Laptop
1
Power status light - Save the blank for use with a plastic blank installed in the slot; Turns on the memory card. Turns on page 24.
2
Hard drive activity light...the battery status light, see "Status Lights and Indicators" on steadily or blinks to indicate hard drive activity when the computer reads
or writes data.
3
Battery status light -
Blanks protect ...
Setup Guide - Page 46
... computer -
Solving Problems
• If the display is creating interference by interrupting or blocking other memory problems -
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 51).
• If the problem persists, contact Dell (see "Contacting Dell" on page 71).
44
Memory Problems
If you receive an insufficient memory message -
• Save and close any open...
Setup Guide - Page 48
... power button until the computer turns off and then restart your computer.
If you are unable to check the hard drive or CDs.
• Save and close any open files or programs and shut down your computer through the ... needed to perform an operating system shutdown.
If you are unable to run the software. Solving Problems
If the computer stops responding or a solid blue screen appears -
Setup Guide - Page 49
... utility displays all hardware scans, tests, system changes, critical events and restoration points on your hard drive, and track the changes made to your computer each type of file.
• Performance and Configuration History - one convenient location. The home page also provides links to other Dell tools and diagnostic services. Run hardware diagnostics, see which program occupies...
Setup Guide - Page 51
..., it may display a System Message that was running when the message appeared. For help you could see the Dell Technology Guide available on page 71). Possible hard-disk drive failure during HDD boot test. Replace the keyboard, (see the documentation for the same error.
Contact Dell (see "Contacting Dell" on page 71). Previous attempts at booting this...
Setup Guide - Page 52
... more power for assistance (see "Contacting Dell" on your hard drive or at support.dell.com/manuals). Dell recommends that you back up your device has two USB cables, connect both of range may or may not indicate a potential hard drive problem - A parameter out of them. USB over current error - Hard Drive SELF MONITORING SYSTEM has reported that the...
Setup Guide - Page 53
... and press to start the Hardware Troubleshooter:
1. Using Support Tools
Dell Diagnostics
If you want to test displays in "Lockups and Software Problems" on Dell computers.
To start the search.
3.
In the search results, select the option that you experience a problem with your hard drive or from your computer.
Ensure that the device that best describes...
Setup Guide - Page 54
...2. If the PSA completes successfully, the following message is displayed: "No problems have been found , run the remaining memory tests? This will start running the tests. Using Support Tools
Starting Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on (or restart) your computer.
3. This may invoke the Pre-Boot System Assessment (PSA...
Setup Guide - Page 55
Press any key to start the Dell Diagnostics from the diagnostics utility partition on page 71).
e. Select the test you contact Dell.
6. Write down the error code and problem description and contact Dell (see "Contacting Dell" on your hard drive and to go to the Choose An Option window.
4. When the tests are experiencing memory issues, press , otherwise press . If a problem...
Setup Guide - Page 58
INSPIRON
Restoring Your Operating System
You can restore the operating system on your computer using these options. Option
Use
System Restore
as the first solution
Dell DataSafe Local Backup
...System Restore and DataSafe Local Backup
when installing the factory image on a newly installed hard drive
Dell Factory Image Restore
to restore your computer to the operating state it was in ...
Setup Guide - Page 61
... your computer to restore your computer.
4. Select Repair Your Computer.
59 Restoring Your Operating System
NOTE: If Dell DataSafe Local Backup is not available on your computer, use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you to:
• Backup and restore your computer, while...
Setup Guide - Page 66
...the "Diagnostic Checklist" on how to run Dell Diagnostics.
4.
INSPIRON
Getting Help
If you can assist you with your computer, you experience a problem with any necessary procedures. Use Dell's extensive suite of Dell Support online... countries.
64 See "Online Services" on your hard drive or at Dell Support (support.dell.com) for information and procedures that the support ...
Setup Guide - Page 70
...hard drive(s) and on any product returned, and you . NOTE: Returns that you return the product to Dell, make sure to you assume the risk of the Diagnostics Checklist (see "Diagnostic Checklist" on page 70, indicating the tests..., such as follows:
NOTE: Before you have run and any error messages reported by the Dell Diagnostics (see "Dell Diagnostics" on ) if the return is not responsible ...
Setup Guide - Page 74
INSPIRON
Finding More Information and Resources
If you need to:
reinstall your operating system
run a diagnostic program for your computer
reinstall laptop system software for more information about the Microsoft® Windows® operating system and features
upgrade your computer with new or additional components, like a new hard drive reinstall or replace a worn or defective part
See...
Setup Guide - Page 76
... Help Documentation Windows Vista®: Start → Help and Support→ Dell EDocs
Computer Model
Dell™ Inspiron™ N5020 Dell Inspiron M5030 Dell Inspiron N5030
System Chipset
Inspiron N5020 Intel HM57 Inspiron M5030 AMD M880G Inspiron N5030 Intel GM45
Processor
Inspiron N5020
Inspiron M5030
Inspiron N5030
Intel® Core™ i3 Intel Pentium® Dual-Core Intel Celeron...
Setup Guide - Page 82
...to 35,000 ft)
Airborne contaminant level
G2 or lower as defined by ISA-S71.04-1985
80 measured with the hard drive in head-parked position and a 2-ms half-sine pulse):
Operating
30 G for each axis 10 times shock
Non...30 GRMS
Computer Environment
Maximum shock (for non-operating - measured with Dell Diagnostics running on the hard drive and a 3-ms half-sine pulse; for operating -
Service Guide - Page 1
... and trade names other countries. disclaims any manner whatsoever without notice. © 2010 Dell Inc. P07F002; Dell™ Inspiron™ N5020/M5030/N5030 Service Manual
Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive
Wireless Mini-Card Internal Module With Bluetooth® Wireless Technology Coin-Cell Battery Processor...
Service Guide - Page 19
... packaging (see "Protecting Against Electrostatic Discharge" in the safety instructions that shipped with your computer. Back to Contents Page
Hard Drive
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Hard Drive Replacing the Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with your computer). CAUTION: To prevent...
Service Guide - Page 30
... the keyboard (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Remove the battery (see Removing the Battery) before working inside the computer. Back to Contents Page
Optical Drive
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Optical Drive Replacing the Optical Drive
WARNING: Before working inside your computer, read the safety...
Service Guide - Page 39
...) before working inside the computer. Remove the battery (see Removing the Hard Drive). 7. Remove the hard drive (see Removing the Battery). 3. Remove the Bluetooth module (see Removing the...(see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page
System Board
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the System Board ...
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