Dell Inspiron M5030 Support Question
Dell Inspiron M5030 Support Question
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Question posted by sahmlacoy on September 21st, 2014
M5030 Won't Start
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Current Answers
Answer #1: Posted by freginold on November 20th, 2014 5:11 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard/system board. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Dell Inspiron M5030 Manual Pages
Setup Guide - Page 13
Click Start → Programs→ Dell DataSafe Local Backup. 4. Click Create Recovery Media. 5. NOTE: For information on using the system recovery media, see "Connect the AC... computer. 3. Ensure that the AC adapter is connected (see "System Recovery Media" on page 6). 2. Follow the instructions on the screen. Setting Up Your Inspiron Laptop To create a system recovery media: 1.
Setup Guide - Page 17
... connect to complete the setup. Follow the instructions on the screen to your wireless router. Setting Up Your Inspiron Laptop
Setting Up a Wireless Connection
NOTE: To set up your wireless router, see the documentation that wireless is ... 12).
2.
Ensure that shipped with your connection to a network.
5. Click Start → Control Panel.
4. Click Start → Connect To. 4.
Setup Guide - Page 18
Contact your ISP to complete the setup.
16
Click Start → Control Panel.
3. Follow the instructions on the screen and use the setup ... outage.
To set up a new connection or network→ Connect to the Internet window appears. Setting Up Your Inspiron Laptop
Setting Up Your Internet Connection
ISPs and ISP offerings vary by your ISP to select, click Help me choose or contact...
Setup Guide - Page 19
The Connect to the Internet. Setting Up Your Inspiron Laptop
17
Follow the instructions on the screen and use the setup information provided by your ISP.
4. NOTE: If...click Network and Sharing Center→ Set up a connection or Network→ Connect to the Internet window appears. Click Start → Control Panel.
3. Save and close any open files, and exit any open programs.
2.
Setup Guide - Page 37
... following location: Windows® 7: Start → All Programs→ Dell Help Documentation Windows Vista®: Start → Help and Support→ Dell EDocs
35 Indicates if the camera is on selections you made when purchasing your
computer. Built-in camera for video capture, conferencing, and chat. 3 Display - Using Your Inspiron Laptop 1 Camera activity indicator -
Setup Guide - Page 40
...your computer. You can also edit and view digital photographs and images. Using Your Inspiron Laptop
Software Features
NOTE: For more information about the features described in this section, see ...com/manuals or at the following location: Windows® 7: Start → All Programs→ Dell Help Documentation Windows Vista®: Start → Help and Support→ Dell EDocs
Productivity and...
Setup Guide - Page 76
...; All Programs→ Dell Help Documentation Windows Vista®: Start → Help and Support→ Dell EDocs
Computer Model
Dell™ Inspiron™ N5020 Dell Inspiron M5030 Dell Inspiron N5030
System Chipset
Inspiron N5020 Intel HM57 Inspiron M5030 AMD M880G Inspiron N5030 Intel GM45
Processor
Inspiron N5020
Inspiron M5030
Inspiron N5030
Intel® Core™ i3 Intel Pentium®...
Setup Guide - Page 78
... board 1G Ethernet (optional)
Wireless
Bluetooth® wireless technology (optional) WLAN a/b/g/n
Camera
Camera resolution Video resolution
0.3 megapixel 640 x 480
Video
Inspiron N5020 Video controller Video memory
Inspiron M5030 Video controller
Video memory
Inspiron N5030 Video controller
Video memory
Intel HD Graphics up to 1752 MB of shared memory
ATI Mobility Radeon™ HD 4250...
Service Guide - Page 1
Microsoft, Windows, Windows Vista, and the Windows Vista start button logo are trademarks of Microsoft Corporation in the United ...to change without the written permission of your computer. P07F002;
June 2010 Rev. P07F003 Dell™ Inspiron™ N5020/M5030/N5030 Service Manual
Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive...
Service Guide - Page 2
...and exit all open programs before you shut down the operating system: Windows® 7:
Click Start and then click Shut Down. Shut down the operating system, press and hold the power button... potential damage and to help to Contents Page
Before You Begin
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer...
Service Guide - Page 4
... and proceed to Contents Page
Flashing the BIOS
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual
The BIOS may require flashing when an update ...is located on a label at the bottom of product in the Select Your Product Line list. Click BIOS. 5. To flash the BIOS:
1. Go to start over again, click Start...
Service Guide - Page 5
... board and press the Bluetooth module until it is already installed. Back to Contents Page
Internal Module With Bluetooth® Wireless Technology
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Bluetooth Module Replacing the Bluetooth Module
WARNING: Before working inside your computer, read the safety information that shipped with...
Service Guide - Page 7
... metal surface (such as a connector on your computer). Remove the battery (see Removing the Display Bezel).
7. Back to Contents Page
Camera Module
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Camera Module Replacing the Camera Module WARNING: Before working inside your computer, read the safety information that shipped with...
Service Guide - Page 9
...). 6. Follow the instructions in Before You Begin.
2. Replace the battery (see Replacing the Palm Rest). 5. Back to Contents Page
Coin-Cell Battery
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery
WARNING: Before working inside the computer. Damage due to servicing that...
Service Guide - Page 10
... the cam screw. Be careful not to bend the pins on the processor thermal-cooling assembly. Back to Contents Page
Processor Module
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Module Replacing the Processor Module WARNING: Before working inside your computer, read the safety information that shipped with...
Service Guide - Page 12
Back to Contents Page
Processor Heat Sink
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Heat Sink Replacing the Processor Heat Sink
WARNING: Before working inside your computer, read the safety information that secures ...
Service Guide - Page 14
....com/regulatory_compliance. For additional safety best practices information, see Removing the Battery) before working inside the computer. Back to Contents Page
Display
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Display Assembly Display Bezel Display Panel WARNING: Before working inside your computer. Remove the battery (see Removing the Battery). 3. Follow the...
Service Guide - Page 19
... an operating system, drivers, and utilities on your computer. Follow the instructions in Before You Begin. 2. Back to Contents Page
Hard Drive
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Hard Drive Replacing the Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with...
Service Guide - Page 21
... the latch and align the screw hole on the power button module with your warranty. Back to Contents Page
Power Button Module
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Power Button Module Replacing the Power Button Module WARNING: Before working inside your computer, read the safety information that...
Service Guide - Page 23
... keyboard to servicing that shipped with your warranty. Slide a plastic scribe between the keyboard and palm rest. Back to Contents Page
Keyboard
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Keyboard Replacing the Keyboard WARNING: Before working inside your computer, read the safety information that is not authorized by...
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