Dell E2010H Support Question
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Question posted by Brownchristine on January 13th, 2016
Horizontal Blank/ Faded Streaks On Print Jobs
my Dell 1710 is printing poorly. Sometimes the characters in a line are faded, or altogether blank. It seems to happen every other line.
Current Answers
Answer #1: Posted by TechSupport101 on January 13th, 2016 8:00 AM
Hi.This could be an Imaging Drum issue. You can determine approximately how full the imaging drum is by printing the printer settings configuration sheet. This helps you decide when you might need to order replacement supplies. To ensure print quality and to avoid damage to the printer, the printer stops operating after the iamging drum has reached a maximum of 40,000 pages. The printer automatically notifies you before the imaging drum reaches this point. For more information, see "Understanding the Operator Panel Lights" in your User's Guide. When you first receive the Replace imaging drum light sequence you should immediately order a new imaging drum. While the printer may continue to function properly after the imaging drum has reached its official end-of-life (approximately 30,000 pages), print quality begins to significantly decrease until the imaging drum stops operating at the maximum of 40,000 pages. NOTICE: When replacing an imaging drum, do not leave the toner cartridge or the new imaging drum exposed to direct light for an extended period of time.
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