Dell Dimension 4700 Support Question
Dell Dimension 4700 Support Question
Find answers below for this question about Dell Dimension 4700.Need a Dell Dimension 4700 manual? We have 2 online manuals for this item!
Question posted by chuckC on November 9th, 2011
Dell Dimension 4700 Wont Boot Up
Dell Dimension 4700 wont boot up. Diagnostic lights are a-green b-green c-amber d-amber
Current Answers
Related Dell Dimension 4700 Manual Pages
Owner's Manual - Page 1
...(1) slots
DVI video connector*
www.dell.com | support.dell.com
headphones
parallel connector diagnostic lights (4) mouse connector surround connector line-in connector network adapter connector
cover latch
*Not present on all computers.
Dell™ Dimension™ 4700 Series
Service Tag floppy drive light*
power light
power button
CD or DVD drive activity light
CD or DVD eject button...
Owner's Manual - Page 2
...: A NOTE indicates important information that helps you how to Microsoft® Windows® operating systems are not applicable. To access the help file, see the Dell Dimension Help file.
Microsoft, Windows, and Outlook are registered trademarks of abbreviations and acronyms, see page 9.
Owner's Manual - Page 4
... sound from headphones 34
Video and Monitor Problems 34 If the screen is blank 34 If the screen is difficult to read 35
3 Advanced Troubleshooting
Diagnostic Lights 37 Dell Diagnostics 40
Dell Diagnostics Main Menu 41
4
Contents
Owner's Manual - Page 9
...3 Click Dell Dimension Help. Finding Information
9 only) • Additional documentation, tools, troubleshooting
information, and links to online support resources
• Warranty information • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement
Find it Here Dell Solution Center
On your Windows desktop
Dell™ Product...
Owner's Manual - Page 22
... CD or DVD drive vibration is defective. • Insert a bootable floppy disk and restart the computer.
See the Dell Dimension Help file (see page 9) or search for information on page 33. See the Dell Dimension Help file.
R U N T H E D E L L D I A G N O S T I N G T O A C D / D V D -
See "Sound and Speaker Problems" on power management modes.
22
Solving Problems To access help...
Owner's Manual - Page 28
... programs you are following the memory installation guidelines (see page 57). • Your Dell Dimension™ computer supports DDR2 memory. See
the software documentation for minimum memory requirements. If necessary...with the
memory (see page 57). • Run the Dell Diagnostics (see page 40). www.dell.com | support.dell.com
Other software problems
CHECK THE SOFTWARE DOCUMENTATION OR CONTACT ...
Owner's Manual - Page 29
... COMPUTER - 1 Simultaneously press to display the Start menu. 2 Type u, press the keyboard arrow keys to highlight Shut down the computer (see page 9.
R U N T H E H A R D W A R E TR O U B L E S H O O T E R -
See the Dell Dimension Help file for instructions on the setup diagram for damaged or frayed cables. See page 43.
Mouse Problems
CAUTION: Before you begin any of the...
Owner's Manual - Page 30
...computer is functioning.
See "Diagnostic Lights" on page 93.
I F T H E P O W E R L I G H T I S B L I N K I N G - Press a key on the back of the computer and the network jack. Ensure that indicates no network communication exists.
Replace the network cable. R U N T H E H A R D W A R E TR O U B L E S H O O T E R -
www.dell.com | support.dell.com
Network Problems
CAUTION: Before...
Owner's Manual - Page 34
...: See the monitor documentation for monitor cable connectors to connect the monitor, or the monitor will not function. If the power light is blinking, press a key on the graphics card.. Video and Monitor Problems
CAUTION: Before you are using a graphics extension....dell.com | support.dell.com
RUN THE SPEAKER DIAGNOSTICS
R E I N S T A L L T H E S O U N D D R I O N - If the power light ...
Owner's Manual - Page 40
...(such as the floppy drive or hard drive);
None.
= yellow = green = off
Dell Diagnostics
CAUTION: Before you contact Dell for the devices installed on your computer, perform the checks in "Solving Problems...desktop. If you wait too long and the operating system logo appears, continue to wait until you see page 47) and try again. 3 When the boot device list appears, highlight Boot to boot...
Owner's Manual - Page 52
...dell.com | support.dell.com
1 parallel connector 2 diagnostic lights (4) 3 mouse connector 4 surround connector 5 line-in connector to attach a record/playback device such as a cassette player, CD player, or VCR. If you use Category 5 wiring and connectors for your network. For more information, see "Diagnostic Lights...securely attached.
Use the green line-out connector to ...
Owner's Manual - Page 57
... DDR2 memory modules in connector DIMM connector 1 or
- Removing and Installing Parts
57 Memory
You can increase your computer, see "Memory" on page 91. Your Dell Dimension™ computer supports DDR2 memory.
A pair of matched memory modules installed in DIMM connectors 1 and 2 and another matched pair installed in DIMM connectors 3 and 4
NOTICE...
Owner's Manual - Page 94
...)
Diagnostic lights
four lights on the back panel (See "Diagnostic Lights" on page 37.)
Standby power light
CR3J1 on the system board
Power
DC power supply:
Wattage
305 W
Heat dissipation
434.6 BTU/hr
Voltage (see "Power Problems" on integrated network adapter)
green light - www.dell.com | support.dell.com
Controls and Lights
Power control
push button
Power light
green light...
Owner's Manual - Page 100
...shut down your keyboard. When set the floppy drive to boot from the CD drive. This option allows you see the Microsoft Windows desktop. Option Settings
• Diskette Drive - To make sure ...your device is on the drive, the computer generates an error message.
• CD Drive - www.dell.com | support.dell.com
...
Owner's Manual - Page 108
... E-Mail Address
Sales, Customer Support, and Technical Support
Technical Support website: support.dell.com.cn Technical Support E-mail: cn_support@dell.com Technical Support Fax Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, printers...
Owner's Manual - Page 112
... Name or Service Area, Website and E-Mail Address
Hong Kong
Website: support.ap.dell.com
International Access Code: 001 E-mail: apsupport@dell.com
Country Code: 852
Technical Support (Dimension™ and Inspiron™)
Technical Support (OptiPlex™, Latitude™, and Dell Precision™)
Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault...
Owner's Manual - Page 123
..., 52 TV-OUT, 53
connectors (continued) USB, 50, 53 video, 52-53
copying CDs and DVDs, 17
cover cover latch, 52 removing, 54 replacing, 89
D
Dell contacting, 105 Dell Dimension Help file, 9 Dell Solution Center, 9 support site, 10
Dell support policy, 103
diagnostic lights, 37
diagnostics lights, 37, 52
display.
Owner's Manual - Page 124
... messages, 24 diagnostic lights, 37
F
Finding Information, 9 floppy drive
activity light, 50 eject button, 50 installing, 82 removing, 81 front panel, 69 insert, 71 removing, 70
H
hard drive activity light, 50 installing, 77 installing second, 78 problems, 23 removing, 75
Hardware Troubleshooter, 46 headphone
connector, 50 Help and Support Center, 10 help file
Dell Dimension Help...
Owner's Manual - Page 125
...14 connect TV, 13-14 connect two, 13-14 connect VGA, 13-14 display settings, 15 extended desktop mode, 15 hard to read , 35 problems, 34
motherboard. See system board
mouse connector, 52 ... drive, 22
problems (continued) CD-RW drive, 22 computer crashes, 26-27 computer stops responding, 26 diagnostic lights, 37 drives, 21 DVD drive, 22 e-mail, 23 error messages, 24 general, 26 hard drive, 23...
Owner's Manual - Page 126
...91
support contacting Dell, 105
support.dell.com, 10
system board, 56
System Restore, 43
system setup, 95 entering, 96 options, 97 screens, 96
T
troubleshooting diagnostic lights, 37 Hardware ...33 System Restore, 43
wizards Network Setup Wizard, 16 Program Compatibility Wizard, 27
U
USB booting to devices, 100 connectors, 50, 53
126 Index 126 Index
R
regulatory information, 9 reinstalling...
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