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Dell 5110cn Support Question

Dell 5110cn Support Question

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Question posted by dswendsen on May 29th, 2014

016-302 Error Code On Dell Laser Printer 5110cn

turned off power, unplugged cat 5 cable, printed printer page, then would not print windows test page, same error message came up again.

Current Answers

Answer #1: Posted by RaviCatDell on May 30th, 2014 10:56 PM
This answer was accepted by the poster of the original question.
RaviCatDell

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April 18th, 2014

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Hi dswendsen,

I'm a part of Dell Social Media Team. Follow the below listed steps to try fix the issue:

  • Turn the printer off using the power switch on the right side of the printer.
  • Wait 10 seconds, then turn the printer on. After the printer starts, check if the error message has cleared.
  • Check if the printing application that caused the error is Microsoft Publisher 2002, and if so, install or upgrade to Publisher 2003.
  • If the error message persists, turn the printer off and disconnect the AC power cable.
  • Pull the tray rear cover (Image 1) so that the top edge tilts out, then lift the tray rear cover off its hinges.
  • Remove the three screws from the printer controller card (Image 2) on the back of the printer, and then remove and reinsert the controller board.
  • Tighten the three screws on the controller card on the back of the printer, and reattach the tray rear cover.
  • Reconnect the AC power cable and turn on the printer. If the error persists, replace the Printer Controller Card.
  • If the printer controller card has already been replaced for this problem, replace the Machine Control Unit (MCU).

Let me know how it goes.

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Related Dell 5110cn Manual Pages

User Guide - Page 68

.... To verify the setting, open the web browser on the Printer Settings page to set up correctly, the Dell Printer Configuration Web Tool displays in the IP address, and then press . 13. Press until Panel appears, and then press . 8. Turn off the printer, and then turn it on the browser. Press until Get IP Address appears...
User Guide - Page 71

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User Guide - Page 74

... detect the paper type. 9. b. If the tray modules are not listed, turn off the printer, unplug the power cable, and reinstall the optional 500-sheet tray module. 10. Windows XP/XP x64/Server 2003/Server 2003 x64 1. After loading paper in the printer settings under Printer Options. Press until Report/List appears, and then press or . If the...
User Guide - Page 81

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User Guide - Page 90

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User Guide - Page 96

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User Guide - Page 103

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User Guide - Page 173

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User Guide - Page 177

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User Guide - Page 179

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User Guide - Page 202

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User Guide - Page 204

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User Guide - Page 225

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User Guide - Page 232

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User Guide - Page 248

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User Guide - Page 285

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User Guide - Page 304

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User Guide - Page 340

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User Guide - Page 349

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User Guide - Page 436

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