Dell 1355 Color Laser Support Question
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Question posted by tonyw94693 on October 8th, 2014
Dell Cnw Colour Printer Ctd Sensor Error
need to clean dirty sensor on dell 1355cnw colour printer
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Related Dell 1355 Color Laser Manual Pages
Quick Reference
Guide - Page 2
... on the Drivers and Utilities disc.
• Setup Guide
Setup instructions for the CTD sensor appears
Æ See "Maintaining Your Printer"
in the User's Guide
Replacing Toners
To replace toners
Æ See "Maintaining Your Printer"
in the User's Guide
support.dell.com Finding Information
For more information, see the following documents available on the letter...
User's Guide - Page 5
... Setup on a Local Network . . . . 74 Network Printer Setup on a Remote Network . . . 79
Configuring Wireless Settings (Dell 1355cnw Multifunction Color Printer Only 85
Using Wizard Setup to Configure Wireless Settings 86 Using Advanced Setup to Configure Wireless Settings 88 Setting up a New Wireless Network Environment for Your Computer (When you need to setup your wireless connectivity with...
User's Guide - Page 14
20 Understanding the Printer Menus . . . . . 359
Defaults Settings 359 Copy Defaults 359 Scan Defaults 364 Fax Defaults 369 USB Print Defaults 371
Tray Settings 371 MPF 371
Reports/List 373 System Settings 373 Panel Settings 373 Job History 374 Error History 374 Color Test Page 374 Protocol Monitor 374 Address Book 374 Fax Activity...
User's Guide - Page 16
... 437
25 Maintaining Your Printer 439
Determining the Status of Supplies 439 Conserving Supplies 439 Storing Print Media 440 Storing Consumables 440 Replacing Toner Cartridges 441
Removing the Toner Cartridges 441 Installing a Toner Cartridge 442 Cleaning Inside the Printer 444 Cleaning the Color Toner Density (CTD) Sensor . . . . 448 Adjusting Color Registration 450
14
Contents
User's Guide - Page 33
For more information, see "Configuring Wireless Settings (Dell 1355cnw Multifunction Color Printer Only)" on your printer allows you to install the printer at any location, and enables printing without a wired connection to your computer.
Printing Through Wireless Connection (Wireless Print)
The Wireless LAN feature on page 85. Product Features
31
User's Guide - Page 48
To setup a wireless connection, see "Configuring Wireless Settings (Dell 1355cnw Multifunction Color Printer Only)" on page 85.
46
Connecting Your Printer To connect the printer to the network, connect one end of an Ethernet cable into the Ethernet port at the rear of the printer, and the other end to setup a wired connection. Ethernet port
NOTE: Connect the...
User's Guide - Page 72
...1 Click Start Help and Support.
Enable the firewall after the installation of Dell 1355cnw Color MFP listed in Printer Name. If the IP address shows 0.0.0.0 (the factory default) or 169.254.xx...Windows Inserting the Drivers and Utility CD
1 Insert the Drivers and Utilities CD into your printer
NOTE: For Windows XP, Service Pack 2 or 3 must disable the firewall before installing...
User's Guide - Page 87
... exit this tool.
To continue installing the host-based printer driver, click Unblock or Allow access (for the printer. 7 Select the required items on Computers Running Windows
85 NOTE: If the printer to configure wireless settings through Easy Setup Navigator. Configuring Wireless Settings (Dell 1355cnw Multifunction Color Printer Only)
This section describes how to be installed is...
User's Guide - Page 119
... Later Version(s)
When Using a USB connection 1 Turn on Computers Running Macintosh
117
10
Installing Printer Drivers on Computers Running Macintosh
Installing the Drivers and Software
1 Run the Drivers and Utilities CD on the Macintosh computer. 2 Double-click the Dell 1355cnw Installer icon, and then click Continue. 3 Click Continue on the Introduction screen. 4 Confirm...
User's Guide - Page 132
... characters. The following menus are displayed in the left frame.
130
Dell Printer Configuration Web Tool Left Frame
The left side of the printer. MFP
2
IP Address
Displays the IP address of your printer.
3
Location
Displays the location of the printer. 1
Dell 1355cnw Displays the printer model name. The location can be changed in the Basic Information on...
User's Guide - Page 137
...)"
"FAX Group -
"Print Server Settings"
"Print Server Reports"
"Print Server Setup Page" "E-Mail Alert Setup Page"
"Print Server Settings"
"Basic Information" "Port Settings"
"Wireless LAN (Dell 1355cnw Multifunction Color Printer only)"*1
"TCP/IP"
"E-Mail Alert"
"SNMP"
"Scan to check the status of consumables, hardware, and specifications of the...
User's Guide - Page 157
... or only when an error occurs. Sets whether to set a prefix dial number. To use the ECM, the remote machines must also support the ECM. Printer Maintenance The Printer Maintenance tab contains the Paper Density, Adjust BTR, Adjust Fuser, Auto Registration Adjustment, Color Registration Adjustment, Clean Developer, Adjust Altitude, Reset Defaults, Non-Dell Toner, Clock Settings...
User's Guide - Page 169
... value.
100Base-TX Full-
E-Mail Alert
Specifies whether to enable the Status Messager. Status Messager Specifies whether to enable the E-Mail Alert feature.
Wireless LAN (Dell 1355cnw Multifunction Color Printer only) Purpose: To configure wireless network settings.
LLTD
Specifies whether to enable Port9100.
Current Ethernet Settings
Displays the current settings of the...
User's Guide - Page 305
... FAX. 3 Click Preferences. Once Delayed Start mode is cleared.
Faxing
303
Example
Send data via the Dell 1355cnw Color MFP FAX driver
Sending machine (Dell 1355cn Multifunction Color Printer)
Send fax
Receiving machine (fax machine/multifunction printer)
For Microsoft Windows: NOTE: The names of the remote machine using the driver. Press the (Start) button to its memory...
User's Guide - Page 378
No changes can be made on the wireless signal strength. Low
Indicates insufficient signal strength.
Values:
376
Understanding the Printer Menus 100BASE-TX Half 100BASE-TX Full
Uses 100base-TX half-duplex. Status (Dell 1355cnw Multifunction Color Printer only) Purpose: To display the information on the operator panel to improve the status of the wireless connection...
User's Guide - Page 424
...Clean the CTD sensor. See "Clearing Jams" on page 459.
See "Cleaning the Color Toner Density (CTD) Sensor" on page 504. Order a new consumable from www.dell.com/supplies. See "Contacting Dell" on page 448. Re-install or replace the specified toner cartridge. Error... Check and clear the paper path. Turn off the printer, and then on page 441.
See "Replacing Toner Cartridges" on ....
User's Guide - Page 450
Cleaning the Color Toner Density (CTD) Sensor
Clean the CTD sensor only when an alert for the CTD sensor is shown on the Status Monitor or operator panel.
1 Ensure that the printer is turned off. 2 Push the rear cover release handle and open the rear cover.
448
Maintaining Your Printer 10 Replace the other three cartridges as well. 11 Close the toner access cover.
User's Guide - Page 451
3 Clean the CTD sensor inside the printer with a clean dry cotton swab.
4 Close the rear cover. Maintaining Your Printer
449
User's Guide - Page 492
Is the problem recovered?
2 Clean the CTD sensor. 1 Clean the CTD sensor.
Action
Yes
1 Ensure that the margins are set correctly on the The task is out of alignment
No Contact Dell.
Color registration is
application being used.
Adjustment on the Printer Maintenance tab. 2 Click the Start button next to action 2.
The task is complete.
2 Launch the Tool Box, and...
User's Guide - Page 511
..., 337-338,
397-398 CTD Sensor, 448 Custom Reduce/Enlarge, 150
D
Data LED, 223, 415 Date & Time, 336, 393 Date Format, 146 Defaults Settings, 329 Delayed Start, 142, 152, 370 Dell Printer Configuration Web
Tool, 123, 126 Page display format, 129 Dell Service Tag Number, 137 Dell Supplies Management
System, 409 Dell Technical Support
Policy, 503 Demo...
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