Question posted by Anonymous-7492 on February 5th, 2010

What is the process to cancel my Cricket Wireless account?

Has anyone successfully cancelled their Cricket Wireless account and received a refund? I feel like they are giving me the run-a-round!

Current Answers

Answer #1: Posted by rickiedale37 on September 2nd, 2010 10:06 AM
This answer was accepted by the poster of the original question.
rickiedale37

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September 2nd, 2010

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Go to www.mycricket.com/learn/company-information and pull up the list of corporate officers. E-mail them with this message: If I don't get a solution to this problem in 3 working days, I will spread the word that Cricket Wireless should be avoided because of appalling customer service.

Answer #2: Posted by Anonymous-19111 on October 31st, 2010 9:09 AM
Anonymous-19111

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Try calling "For refunds on orders placed through mycricket.com, please contact Cricket Online Order Customer Service at 1-866-384-4425 begin_of_the_skype_highlighting              1-866-384-4425      end_of_the_skype_highlighting." Than ask to be transferred to cancellation department. You get routed a Panama exchange and a real person to talk to. They said I now am cancelled! 

 

Never ever get a Cricket Account  The 1-800 CRICKET number just leads to a suspension of service not a cancellation!  Absolutely the worst terrible service.

 

A disappointed Californian.

Answer #3: Posted by rickiedale37 on September 2nd, 2010 10:44 AM
rickiedale37

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September 2nd, 2010

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If you want to save time getting Cricket's attention, call then direct at 858-882-6000 or fax them (maybe repeatdly) at 858-882-6010. This is Leaf Wireless, parent company of Cricket Wireless.

Answer #4: Posted by redalee on February 29th, 2012 12:27 PM
redalee

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Another solution is to purchase a new phone from another carrier and transfer the phone number to the new carrier. It automatically cancels. 

Answer #5: Posted by Anonymous-16042 on June 1st, 2010 8:23 PM
Anonymous-16042

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they make you run arround alot. the 1-800-cricket number is an outsource. try calling one of the other cricket numbers it worked once for me.

Answer #6: Posted by mmorris215 on June 20th, 2011 10:23 AM
mmorris215

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June 13th, 2011

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call 1-800-Cricket and listen for the prompts to change or add service. Push that and when rep come on ask them verify your acct. number, once you have that number, then tell them you want to cancel your account. I did this.

Answer #7: Posted by Anonymous-14188 on December 23rd, 2009 10:26 AM
Anonymous-14188

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February 15th, 2010

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You can't I have tried for weeks Invane!!!!!!!

Answer #8: Posted by mmorris215 on June 20th, 2011 9:34 AM
mmorris215

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June 13th, 2011

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Cancelwizard.com    you can cancel using cancel wizzard.

Answer #9: Posted by mrygolds on December 10th, 2012 4:17 PM
mrygolds

Member since:
December 10th, 2012

Points: 10
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Call this number 1-866-384-4425 which is the customer order number ..ask to be transferred to the cancellation department.

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