Question posted by meter5 on March 25th, 2013
Gel Cushion
I purchased a gel cushion about July of 2011 and have been using it in my car for sitting on. The inside material has recently become brittle and is broken up into hard pieces. It is no longer usable. I remember it was quite expensive and would or should be covered under some type of warranty. Do I have any recourse.
Current Answers
Answer #1: Posted by Jivetalkin on March 26th, 2013 3:00 PM
Jivetalkin
Member since:
March 26th, 2013 Points: 2,210
Member since:
March 26th, 2013 Points: 2,210
The return policy on the Costco web site states: We guarantee your satisfaction on every product we sell with a full refund. The following must be returned within 90 days of purchase for a refund: televisions, projectors, computers, cameras, camcorders, touch screen tablets, MP3 players and cellular phones.
I recently returned an item that I had purchased 15 months ago. I was pleased and surprised when they returned the product without question. I was given a complete refund. I suggest you take the Gel Cushion back to the Costco return desk with your Costco Card and they should be able to look-up your purchase and the price you paid.
Good Luck!
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