Question posted by blbrundage on March 18th, 2011
How Do I Get A Refund From Continental On A Cancelled Flight In Dec 2010?
I applied online for the refund Feb 3, 2010. When I check status it says get in touch with customer rep. I have been in touch with at least 6 and get the run around each time. Mostly they complain about the bad winter causing cancellations and they are behind. However each one has given me a different time frame for processing the refund and to date the refund has not come.......Help
Current Answers
Answer #1: Posted by Dutch on April 29th, 2011 12:34 PM
Dutch
Member since:
April 29th, 2011 Points: 15,570
Member since:
April 29th, 2011 Points: 15,570
Contact Refund Services
E-mail:[email protected]Fax:713.324.1431Address:Continental Airlines
Customer Refund Services
P.O. Box 3046 HQJRF
Houston TX 77253-3046
Customer Refund Services
P.O. Box 3046 HQJRF
Houston TX 77253-3046
Please be sure to include your Continental Airlines ticket number, name of the customer on the ticket and/or flight information (customer name, flight number, date of travel and departure city). In addition, please state the nature of your request and contact information.
Continental Airlines Knowledge Base Results
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Continental Airlines - Checked Baggage Fees
... carry-on personal travel U.S. surfboards, sailboards, pole vaults, etc.) and is exempt from the baggage policy and my return flight is no refunds or credits will be issued after Dec. 8, 2009. ++Fees apply to check bags at continental.com or at the rate of bags you designate at the time you would be charged immediately for my... -
Continental Airlines -
... flight date or flight time. OnePass Elite members will continue ...checked-in process at continental.com or at continental.com. If the customer is not issued, the customer may also apply for extra legroom seats with extra legroom, and I do not sit in period 24 hours prior to your flight, the date and route. You can revisit the check...normal check-in period that was assigned prior to March 17, 2010, ... -
Continental Airlines - Airport Kiosks
... check-in front of departure at an airport kiosk. In some cases, a Continental representative will need is non-refundable and non-redeemable for cash. Buy/Transfer Points or Miles Airport Kiosks Effective September 1, 2010, Continental Currency will no longer be used on any Continental, Continental Express or Continental Micronesia flight for up to one year from the original date...
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