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Compaq Mini CQ10-500 Support Question

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Question posted by Woodbug on March 21st, 2014

Has Anyone Got Or Can Tell Me Where I Can Get A Recovery Kit For A Hp Cq10-500

HP dont supply factory reset programmes so the machine is usless - Thanks HP let this be a warning to others! I need to restore back to factory settings but unless I can find a recovery disc I will have to throw it away. Any help welcome

Current Answers

Answer #1: Posted by TheWiz on March 21st, 2014 10:05 AM
This answer was accepted by the poster of the original question.
TheWiz

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You might be able to order recovery discs from HP. See this page for more info.

Answer #2: Posted by Anonymous-133720 on April 5th, 2014 3:18 PM
Anonymous-133720

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Before buying recovery disks you may want to look at the HP site.

http://h10025.www1.hp.com/ewfrf/wc/product?product=4308095&lc=en&cc=us&dlc=en&lang=en&cc=us

There is help with troubleshooting and may assist in resolving your dilemma.

Related Compaq Mini CQ10-500 Manual Pages

End User License Agreement - Page 2

...extent that formed the basis for your HP Product, whether in relation to support ...set forth elsewhere in this EULA. 7. You may not rent, lease or lend the Software Product or use the Software Product for which the recovery...transfer may not be used for restoring the hard disk of a conflict ... is effective unless terminated or rejected. UPGRADES. b. Any software recovery solution provided ...
Getting Started - Windows 7 - Page 6

... 36 7 Backup and recovery Recovery discs ...37 Performing a system recovery ...38 Recovering using the dedicated recovery partition (select models only 38 Recovering using the recovery discs 39 Backing up your information ...39 Using Windows Backup and Restore 39 Using system restore points 40 When to create restore points 40 Create a system restore point 40 Restore to a previous date...
Getting Started - Windows 7 - Page 7

... recovery discs-Recover the operating system and software to Backup and recovery on page 37. ● Find installed software-Access a list of system instability or failure. For instructions, refer to factory settings.... 1 Welcome After you can connect to take the following steps: ● Set up HP QuickWeb-Immediately access your music, digital photos, and the Web without launching your ...
Getting Started - Windows 7 - Page 43

... and keep them in case of a computer failure: ● Creating a set of recovery discs. As you add new software and data files, you should continue to back up the computer for safeguarding your computer from the partition or recovery discs) Recovery discs HP recommends that you with the Recovery Manager software. ● The computer must be connected directly to...
Getting Started - Windows 7 - Page 44

... and recovery HP recommends that you use HP Recovery Manager to its original factory state. To restore the computer from a dedicated recovery partition (select models only) on the hard drive. Performing a system recovery Recovery Manager software allows you to repair or restore the computer to create a set of recovery discs (entire drive backup) as soon as you set of recovery discs...
Getting Started - Windows 7 - Page 45

... and back up this folder periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of the computer. Guidelines: ● Be sure that the computer is repaired or restored ● Before you to back up individual files or back up your preferences. Follow the on using the recovery discs 1.
Getting Started - Windows 7 - Page 51

... software 12 R recovering a program or driver 37 recovering from the dedicated recovery partition 38 recovering from the recovery discs 39 recovery discs 37 Recovery Manager 37, 38 recovery partition 37 recovery, system 38 regulatory information HP Mobile Broadband Module serial number 42 regulatory label 42 wireless 42 restore points 40 RJ-45 (network) jack, identifying 8 slots Digital Media...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide - Page 8

...selecting in Setup Utility 76 Displaying system information 76 Restoring default settings in Setup Utility 76 Exiting Setup Utility ...77 ...recovery ...79 Windows 7 ...79 Backing up and recovering using Roxio BackOnTrack 79 Creating a copy of the hard drive 80 Performing a recovery 80 Using the Disaster Recovery utility 80 Downloading and extracting the Disaster Recovery utility 81 Restoring...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide - Page 9

....... 82 Using Windows Backup and Restore 82 Using system restore points 83 When to create restore points 83 Creating a system restore point 83 Restoring to a previous date and time 83 Backing up and recovering using HP Recovery Manager 84 Backing up your information 84 Creating a set of recovery discs 85 Performing a recovery 86 Recovering using the recovery discs 86 Recovering using the...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide - Page 37

...in, AntiGlare display panel non PMMA Webcam/microphone module Display bezel for use with HP models (includes WLAN antenna transceivers and cables and WWAN antenna transceivers and cables):...Compaq Mini CQ10 computer models (black, hinge caps attached) Display Screw Kit Power connector cable (part of the cable kit that includes display panel cable, webcam/microphone module cable) Rubber Kit (includes...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide - Page 89

... settings. In case of your computer image. Backing up your system on a regular basis to access the Disaster Recovery utility. Windows 7 79 Note the following backup and recovery solutions: ● Roxio BackOnTrack ● HP Recovery Manager NOTE: For detailed information, perform a search for these steps: 1. Depending on whether you cannot use the backup files to restore...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide - Page 91

... turning on your hard drive image using Disaster Recovery, follow the on the screen reports a successful recovery, click Finish. Disaster Recovery is available from the list of storage locations. 6. Restoring your hard drive image To restore your computer. 3. Connect the external hard drive containing the Disaster Recovery Set to http://www.hp.com/support, and select your computer...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide - Page 94

... reset your preferences. Backing up and recovering using the Windows System Restore feature, and periodically copy them to a disc. ● Store personal files in the Documents library, and periodically back up this folder. ● Back up templates stored in their associated programs. ● Save the customized settings in a window, toolbar, or menu bar by HP Recovery...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide - Page 95

... set of recovery discs can restore your information to an optional external hard drive, a network drive, or discs. ● When backing up to 20 discs may be prompted to its original factory ... exit the program before you will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. The discs you use CDs, up to discs, use any of the following guidelines...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide - Page 96

...features, try them before using the recovery discs To restore the system files from the recovery discs: 1. NOTE: This method of recovery discs (entire drive backup) as soon as System Restore. Recovery discs have a partition. However, computers that include a solid-state drive (SSD) may not have not already tried these discs to create a set of recovery is accessed by the manufacturer...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide - Page 97

... programs. ● Save customized settings in Help and Support. Note the...reset your system on whether you should create the initial backup immediately after software setup. Therefore, HP...Recovery Manager to restore your files. In case of your information Successful recovery after a system failure depends on a regular basis to "Downloading and extracting the Disaster Recovery...
HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service Guide - Page 113

...security 3 serviceability 4 video 2 wireless 2 product name 1 R removal/replacement preliminaries 31 procedures 36 restoring default settings in Setup Utility 76 RJ-45 jack connector pinout 93 location 11 RTC battery removal 53 spare part number 17..., 28, 53 Rubber Kit, spare part ...
HP Notebook Reference Guide - Windows 7 - Page 11

...about your computer, including product-specific features, backup and recovery, maintenance, and specifications. ● Help and Support-... Guides. Finding more information about HP and Compaq notebook computers, including connecting to http://www.hp.com/support, select your country ...disc or SD Card: ● Quick Setup poster-Guides you through setting up your computer and turning it on .
HP Notebook Reference Guide - Windows 7 - Page 72

... 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28...1394 37 eSATA 38 USB 36 CardBus PC Cards 30 checking audio functions 15 computer, traveling 26, 59 configuring audio... external devices 39 external drive 39 external monitor port 16 F factory settings, restoring 56 finding more information 1 fingerprint reader locating 53 using 53 firewall software 6,...
HP Notebook Reference Guide - Windows 7 - Page 73

...HP Connection Manager 4 HP MediaSmart 19 HP Mobile Broadband Module 7 HP ProtectSmart Hard Drive Protection 42 HP SkyRoom 16 HP USB Ethernet Adapter, connecting 12 HP...disc inserting 45 removing 46 optical drive 39 optional external devices, using 39 P passwords set in Setup Utility 50 set in Windows 50 PC... 56 navigating 55 passwords set in 50 restoring default settings 56 selecting 55 starting 55...

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