Question posted by bmsjeron on February 17th, 2014

What Is Reference Code S0a00 For Comcast Cable

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Answer #1: Posted by freginold on May 2nd, 2014 6:27 AM
freginold

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December 20th, 2011

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Hi, according to the Comcast website, this code is caused by your cable box not being activated, or losing its activation status. If you contact Comcast, they should be able to resolve it for you.

According to this forum thread, it can also be caused by a bad signal or poor connection somewhere.

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  • Comcast Web Services Terms of Service and Privacy Policy FAQs
    ...Identifiable Information with cookies.  Q.  Comcast holds your information with through Comcast's Digital Cable, Digital Voice, High-Speed Internet, XFINITY TV, XFINITY Voice, and XFINITY Internet ...sites can choose to opt out from your Comcast High-Speed Internet ZIP code. Does Comcast share Non-Personally Identifiable Information with non-Comcast social networking sites...
  • Completing a Warranty Exchange of Your Mobile Broadband Device
    ... and exclusions).  To find a location near you may qualify for a warranty exchange (reference your Device User Manual for this service. There may be returned within 30 calendar days of... CD (not applicable for Novatel MC760 device) Quick Start Guide and Device User Manual Extension cable Monitor clip (if you are experiencing issues with your new device.  Note:  If...
  • Why did I receive an error message when I tried to access the Internet?
    ... error page that you could be receiving an error message, including site specific issues, account and billing issues, errors in provisioning, or policy violations.  Refer to access the Internet? There are several reasons you are receiving for more information about troubleshooting, resolution steps, or a list of specific error...

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