Question posted by jennsatt on August 3rd, 2015

Both The Xfinity And Comcast Support Numbers Are Busy??

I have been calling both numbers for the past hour and I either get a busy signal or a "cannot connect your call" automated message. I did get through once, but when they transferred me to a representative, I was disconnected again. Any ideas?

Current Answers

Answer #1: Posted by pellkiness on August 3rd, 2015 11:38 AM
This answer was accepted by the poster of the original question.
pellkiness

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Welcome to Comcast. :-) You can always try online chat, but it sounds like there is an outage in your area and the lines are busy with people calling it in.

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    ...Call: Once you are ready to connect all parties, press and release the switchhook or flash button Note: If the second party's line is busy or there is no answer, you can speak privately before you connect to the first party - when you can disconnect... Dial the number of the second party that you would like to add to the conference call When the second party answers, you are connected to the ...
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    ... close by buildings, trees or other structures in an XFINITY WiFi hotspot.  You can check the hotspot location map to the center of the signal - What to Do If You Have Trouble Connecting to XFINITY WiFi There could be a number of factors affecting your connection, including but not limited to: Your proximity to the...

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