Question posted by MCGHEEP on September 2nd, 2015
Upgraded Service
I had my service upgraded today and now I can't get the channels I had before I got upgraded. Help my name is Patricia McGhee,
Current Answers
Answer #1: Posted by freginold on September 2nd, 2015 5:10 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hello, Comcast may not have explained what you are getting correctly when they upgraded you. (They've been known to do that sometimes.) You can contact Comcast here and see if there was a miscommunication or if they set you up incorrectly.
Comcast Knowledge Base Results
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Who will be affected by the Comcast Digital Migration?
...who subscribe only to today. Who will be affected by what level of Comcast service customers have. In some markets, customers may be able to today. In other ... with the services listed above will need to connect a digital device to each television to continue viewing the channels they have access to Comcast Limited Basic Cable are upgrading all channels exclusively to... -
Welcome to Comcast customerCentral!
...help signing in Comcast's Eco bill™ Knowledge Center Save time. process today and say goodbye to checks, stamps, envelopes and even your High-Speed Internet service. With Comcast DVR service, you can record any TV program with the touch of our services... user name and password to questions about making calls, using features, and more Protecting your products and services. Need... -
Do I have to pay more for XFINITY?
However, you may choose to upgrade to pay more for XFINITY services, and XFINITY services are made possible by XFINITY. There is no added cost for XFINITY? Do I have to a higher service tier (such as faster Internet speed), add a Sports and Entertainment package, or add other premium channels or services that are priced the same as comparable, current, Comcast service tiers.
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