Question posted by bg1613 on November 20th, 2012

Can't Find Where To Order New Device Upgrade

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Comcast Knowledge Base Results

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  • What is the DOCSIS 1.0 "End of Life" replacement program?
    ... you prior to December 14, 2009, in order to replace your device with one at no longer be mailed to ...new one or you will need not replace one that is working on our network now, and your device now, please click here to your high-speed Internet experience.   If you have access to higher speeds, greater reliability, and other so-called "End of 2008, Comcast began to upgrade...
  • Why are there more digital adapter devices listed in the activation page table than I ordered?
    ... existing equipment. The activation process will display any existing equipment you already have and the new Digital Set-Top Box and/or Digital Adapters you placed your device order at a Comcast Service Center, the activation page table will not impact your new devices and proceed with the activation process. Why are there more digital adapter...
  • Completing a Warranty Exchange of Your Mobile Broadband Device
    ... Your Mobile Broadband Device If your Mobile Broadband device fails during the first 12 months following : Insert the device into the bubble wrap pouch and seal the top of your new device in the regular pickup...have a regular UPS Ground pickup, place the box in order to return the defective device: Place your Mobile Broadband device and accessories into the brown cardboard box Tape the brown ...

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