Question posted by maryharbison on February 17th, 2013

How Do I Stop Them From Taking Money From My Bank Aqccount

Account closed over a year ago then suddenly money is being deducted from my bank account.  I did not re-authorize this membership.

Current Answers

Answer #1: Posted by Odin on February 17th, 2013 12:09 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,650
1,120
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Yours is one of a great many similar complaints about this company; sorry for your problems. To make sure you're canceled, follow the instructions at:
http://www.classmates.com/search/help/article?articleId=4384&keywords=cancel   

Classmates does not offer phone support. You can write the company with this form or by snailmail to: 

Classmates Online, Inc.
P.O. Box 1269
Renton, WA 98057

If necessary, you could dispute the charges with your card provider, and complain to the Washington Office of the Attorney General at 800-551-4636, or at http://www.atg.wa.gov/.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by roadrunnertim on February 18th, 2013 1:03 PM
roadrunnertim

Member since:
May 9th, 2012

Points: 1,071,190
110
points
Contact your bank and tell them you did not authorize the charge. There should be a customer support number on the back of your debit card.This company is developing a bad reputation for doing this and it must stop. 

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