Question posted by camm20 on June 30th, 2015
How Do I Cancel My Subscription? I Thought I Have But They Billed Me.
Current Answers
Answer #1: Posted by OldOwl on June 30th, 2015 7:48 AM
Yours is one of a great many similar complaints about this company; sorry for your problems.
Send a certified snailmail to the company, giving it a reasonable time (say 10 days) in which to respond. Then if you don't receive satisfaction you will want to dispute the charges with your card provider-but observe that bank's time limits, which you can learn by phoning it.
Here's Classmates's address:
Classmates Online, Inc.
P.O. Box 1269
Renton, WA 98057
You can reach Classmates at 206-301-5700. You can also write the company with this form.
You may if you wish complain to the state of Washington's Consumer Protection Division at 1125 Washington St. SE, Olympia, WA 98504.
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