Wrong Info On Carfax Report

A Carfax report has been likened to a credit report for vehicles. The information comes from a variety of sources and sometimes, just as with credit reports, erroneous information gets into the record.

Mario's only recourse is to appeal to Carfax to reevaluate its report on his wife's Lexus. The stakes are particularly high since the Lexus is an expensive car. No dealer is likely to touch it if there is a Carfax report that shows major damage.

Mario can probably successfully appeal this report but it will require some effort on his part. He will need something in writing from the police department referenced in the Carfax report that the case number cited in the report does not exist.

He will then need to contact Carfax again, asking how to go about reversing information and explaining that he possesses documentary evidence to support his case. Mario can start the appeals process.

Please check this link below for reference:-

https://www.consumeraffairs.com/news04/2012/06/when-carfax-gets-it-wrong.html

Thanks