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Canon imageCLASS D1320 Support Question

Canon imageCLASS D1320 Support Question

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Question posted by Thiyazan1 on August 1st, 2014

Copying And Scanning Problem

I buy a new printer canon D1320 i conenct every thing and copy as way experiment and it did well but when I finish conect the cables and install the program on the computer and do all setting on the printer it self as on it's guide the problem I copying but the papers come out white nothing on that paper and also it could not scan as well. I hope you guys find where are the problems. Thank you in advance.

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Related Canon imageCLASS D1320 Manual Pages

imageCLASS D1370/D1350/D1320 Starter Guide - Page 2

... P. 15 Connecting a Telephone Line P. 16 Remote Settings from UI a Computer Settings in a Computer For Windows Installing the Software Connecting a USB Cable P. 23 Connecting to a Network Checking the IP Address P. 22 P. 19 P. 20 For Macintosh Installing the Software Connecting a USB Cable P. 26 Connecting to the Copy, Print, Fax *1, PC Fax *1, Scan, Remote UI and ,Media Printing functions...
imageCLASS D1370/D1350/D1320 Starter Guide - Page 5

...-ROM. • Important Safety Instructions • Basic Operation • Copy • Fax*1*2 • Print*2 • Scan*2 • Network Settings • Security • Setting and Managing from a Computer • Registering Destinations in the following Driver Guides or Help for setting up the machine and installing the software. e-Manual * The e-Manual is included in "Appendix...
imageCLASS D1370/D1350/D1320 Starter Guide - Page 29

... [OK]. Select. When [Canon D1300 Series] appears in the [Kind] or [Connection] column. If you are using Mac OS X 10.4.x, click [Print] in the window 29 The computer is displayed in the following locations, the installation of the printer driver and fax driver. Checking the Installation Results P. 29 Check ing the Installation Results (For Macintosh...
imageCLASS D1370/D1350/D1320 Starter Guide - Page 35

... between the hours of Canon Inc. Trademarks Canon, the Canon logo, and imageCLASS are registered trademarks, trademarks or service marks of Canon Inc. All other countries. 1 Preface 2 Installing the Machine 3 Configuring and Connecting the Fax 4 Connecting to a Computer and Installing the Drivers Appendix Contacting the Service Center When you have a problem with your machine and...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 3

...paper. You can check the printout result on standard size paper or specify the copy ratio in your needs only by an application. Printing documents from a computer For ... you to copy on a computer display. Selecting a "Profile" Some printer driver settings are a variety of paper. Perform Useful Tasks Fax Scan Network Settings & Remote UI There are provided as [COPY] and [...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 7

... [User Name]. (3) Click [Log in the e-Manual. You can print, fax, and scan from Computer" in ]. (1) (2) (1) (2) (3) vii Below is a quick overview of highlighted network settings that are explained in the e-Manual. Gateway address As needed Configuring a computer - Device name/Installation site Dept. Restricting Connection to the Remote UI. (1) Select [Management Mode] or [End...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 10

... Not Printed 9-19 When a Problem Cannot Be Resolved 9-20 Customer Support (U.S.A.) 9-20 Customer Support (Canada) 9-20 Registering/Setting the Various Functions 10-1 Setting Menu List Printing a User Data List Contents of the Setting Menu 10-2 10-2 10-2 Appendix Main Specifications Machine Specifications Copy Specifications Printer Specification Scanner Specifications Fax Specifications...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 11

... Instructions • Basic Operation • Copy*1 • Fax*1 • Print*1 • Scan • Network Settings • Security • Setting and Managing from a Computer • Registering Destinations in the following Driver Guides or Help for more details on the User Software CD-ROM. • Mac UFR II Printer Driver Installation Guide → [Documents] - [Print] - [Guide...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 12

...Buttons Used in This Manual The following features. ○ : available - : not available D1370 D1350 D1320 Copy (2-sided) ○ ○ ○ Print (2-sided) ○ ○ ○ Print ...machine safely, always pay attention to Use This Manual Symbols Used in the text, e.g., "D1320." Send to Email Scan / Store to Remote UI Shared Folder ○ ○ ○ ○ - &#...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 19

... or make separate copies of the SOFTWARE from...Canon Inc. in which business proprietors can participate voluntarily. and/or other conditions, as computers, displays, printers, facsimiles, and copiers. Third Party Software This Canon...Canon, the Canon logo, and imageCLASS are office equipment, such as well. Apple, Mac OS, and Macintosh are uniform among participating nations. xix The program...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 20

... • Copyrighted Works/Works of Art without Permission of Copyright Owner FCC (Federal Communications Commission) imageCLASS D1370: F161402 imageCLASS D1350: F161402 imageCLASS D1320: F161400 This device complies with class B limits in Subpart B of Part 15 of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may cause...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 21

... this equipment (imageCLASS D1370/D1350/D1320) causes harm to an incoming call. See Chapter 11, "Appendix," for the machine. Order a CA11A modular jack, which may temporarily disconnect service. Power Requirements The power outlet should be installed by the procedures described in the Starter Guide. Power Requirements The machine should contact Canon Authorized Service Facilities...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 28

.... (Resets the copy/scan/fax/USB direct print mode.) Press to specify or register various settings. Used for D1370. (3) (4) (7) Press to check the status of the network and machine. Enter characters and numbers. Operation Panel D1370/D1350 (1) (2) (5) (6) Before Using the Machine D1320 (3) (4) (7) (1) (2) (5) (6) 1-4 [Menu] key [2-Sided] key (1) [Select Paper] indicator...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 38

...8226; Stapled or clipped documents • Paper printed by a thermal transfer printer • Transparencies Scan Area Make sure that your scan area fits within the shaded area, as shown in the illustrations are for...to 105g/m²) 2-sided scanning: 17 to 28 lb Bond (64 to 105 g/m²) Up to 50 sheets (Letter)*2 Up to 30 sheets (Legal)*2 *1 To copy transparent documents (for your document...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 66

... the machine is turned OFF and ON, or when [ ] (Reset) is displayed. Keys to the standby display. 3-12 Menu Preferences Timer Settings Common Settings Copy Settings Change Defaults No. Copying Changing the Default Settings The default settings are displayed. * If you have specified the setting and press [OK]. You can change those items, where you can confirm the...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 156

...purpose tray meets the paper specifications. Click [Advanced Setting]. 3. Display the [Finishing] sheet. 2. e-Manual → Maintenance → Special Mode * Set this setting is not appropriate. Provide a margin around Text and...following to unless the above mentioned problem occurs. * The print quality may become lower when this setting to solve the problem. The paper type loaded is ...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 157

... with no margins was printed. Troubleshooting 9-19 "Printable Area" (→P. 2-8) Perform the following solutions according to [Off ]. Set [Enlarge Print Area] to the cause. Click [Advanced Setting]. 3. A Portion of the Page Is Not Printed Perform one of 5 mm (10 mm for envelopes). A document with a margin of the following procedure in the printer driver. 1.
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 158

...; Steps you have the following information ready when contacting the Canon Customer Care Center: • Product name (imageCLASS D1370/D1350/D1320) • Serial number (a character string of 3 letters and a 5-digit number; canon.ca/ Please have taken to solve the problem and the results Customer Support (Canada) Canon Canada Inc., offers a full range of customer technical support...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 160

... 6 Press [ ] (Report) to close screen. [Address Book] key Register the following chart • The settings marked with "*1" are using the machine. • The settings marked with the gray background or of destination. - Reset Press [ Resets the settings. (Resets the copy/scan/fax/USB direct print mode.) ] (Menu) to exit the menu screen and return to...
imageCLASS D1370/D1350/D1320 Basic Operation Guide - Page 168

...experience downtime or decrease the copy speed in the middle of the installation environment. • D1370/D1350 Main unit (the toner cartridge included): Weight Approx. 47.2 lb (21.4 kg) • D1320... Printable Area See "Printable Area" (→P. 2-8) Scan Area See "Scan Area" (→P. 2-2) Copy Specifications Copy Specifications Scan Resolution • Text/Photo: 300 dpi x 600...

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