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Canon SELPHY CP800 Support Question

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Question posted by toromerkle on January 18th, 2014

It's Not Taking In Paper From The Paper Tray?

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Answer #1: Posted by SoCalWoman on January 18th, 2014 11:54 PM

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SoCalWoman

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Hello toromerkle,

This type of problem is usually caused by dust inside the printer. Once enough dust accumulates on the paper feed area can cause the following:

Sensors become blocked from detecting paper in the tray
Prevents the rollers from grabbing the paper as it should

You can clear the dust by removing all the paper from the tray and use a blower type device (like compressed air) to clean inside the printer from the paper feed section.

The other way is with a soft brush with a long handle that will allow you to clean the rollers and reach far enough inside from the feed section to clean the other feed related components.

After a thorough cleaning your issue should be resolved

Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela

Related Canon SELPHY CP800 Manual Pages

SELPHY CP800 Printer User Guide - Page 2

... anything is missing, contact the retailer where you purchased the printer. □ SELPHY Printer Unit □ Compact Power Adapter CA-CP200 W □ Power Cord □ □ Paper Cassette (Postcard Size) Paper Cassette (Card Size)* PCP-CP300 PCC-CP300 □ CD-ROM: COMPACT PHOTO PRINTER Solution Disk □ Printer User Guide (This Guide) □ Support Guide □ Warranty...

SELPHY CP800 Printer User Guide - Page 3

... Photos 16 Cleaning Up After Printing 16 Printing a Variety of the copyright holder. Table of sale before using the printer....SELPHY's buttons. Warranty Limitations This product's warranty is a problem with the printer while abroad, please return it to the country of Contents Package Contents 2 Ink and Paper (Sold Separately 2 Read This First 3 Conventions Used in this printer...

SELPHY CP800 Printer User Guide - Page 5

... is at least 10 cm (4 in.) of free space around SELPHY.  Since paper will pass in and out of SELPHY during printing, make sure the space behind the printer is greater than the length of the paper 10 cm (4 in .) or more  Place SELPHY on a stable and even surface, such as cloth, on top...

SELPHY CP800 Printer User Guide - Page 6

... Button Function Displays images, settings screens, or error messages (p. 32). Turns SELPHY on or off (p. 11). Displays the menu screen (p. 11). Specifies number..., such as a Kensington lock, can be attached to set. Components Guide Card Slots (p. 12) Paper Cassette Compartment (p. 10) Paper Cassette Compartment Cover (p. 10) USB Terminal for Computer Connection (p. 24) DC IN (Power Input) ...

SELPHY CP800 Printer User Guide - Page 9

... with wet hands. Leave the outer lid open during printing.  Use only dedicated paper for SELPHY ES series printers cannot be able to malfunction: - reverse the paper (the shiny side is facing the direction shown in failure or cause the printer to make clean prints. reuse a spent ink cassette  Do not touch the...

SELPHY CP800 Printer User Guide - Page 10

..., then plug the other end into the compartment. Inserting the Ink and Paper Cassettes 1 Open the covers.  Open the covers for the ink cassette and paper cassette compartments. 2 Insert the ink cassette.  Insert the ink cassette into the printer in the direction indicated by the arrow on the cassette until it...

SELPHY CP800 Printer User Guide - Page 12

... adapter, be sure to remove the memory card from the printer.  Use a memory card formatted in the device used for taking the images. About USB Flash Memory You can print images on... by connecting it to the Exif standard can be recognized. Refer to the user guide included with SELPHY. Compatible Memory Cards and Memory Card Slots    Card Slots  SD...

SELPHY CP800 Printer User Guide - Page 14

... Depending on the print output tray.  To cancel printing, press the v button. 7 Insert the paper.  When the paper is depleted, remove the paper cassette from SELPHY.  Refill the paper cassette with your USB flash ...image will be difficult to insert or remove, and it may take some time before images display if the memory card contains a large number of images. &#...

SELPHY CP800 Printer User Guide - Page 16

... surface tightly pressed against other inside SELPHY.  Store SELPHY horizontally, in a dark place free from dust, and store it .  Remove the paper cassette and close the paper cassette compartment cover. Cleaning Up After Printing After you finish printing, follow the steps below to store the printer with photo covers made of adhesive tape on...

SELPHY CP800 Printer User Guide - Page 18

...61548; The date will not print if [ Index], [ ID Photo] or [ Shuffle] is selected in [My Colors] (p. 20... Off (Default setting) / On 08/08/2010  Turning off SELPHY will return the setting to [ On].  When [Page Layout] (p. ...61548; The level of correction will change depending on the page layout and paper size. 18 Correcting Red Eyes and Printing (Correct Red-Eye) ...

SELPHY CP800 Printer User Guide - Page 19

Paper L Size Postcard Size 45 x 35 mm (1.8 x 1.4 in.) 60 x 51 mm (2.4 x 2.0 in.) Picture Size 40 x 30 mm (1.6 x 1.2 in.) 45 x 35 mm (1.8 x 1.4 in.) 30 x 24 mm (1.2 x 0.9 in.) 40 x 30 mm (1.6 x 1.2 in.) The ID photo may not ... set the number of images that you specified (p. 13) will be retained even if SELPHY is turned off or the memory card is required for. The number of images that you...

SELPHY CP800 Printer User Guide - Page 20

... made in My Colors, [Correct Red-Eye] (p. 18) settings may take some time before images start printing. Printing With or Without a Border (....  Borderless (Default setting) / Bordered  Turning off SELPHY will be applied. 20 Off - (Default setting) Vivid Emphasizes the ...printed on card sized paper (p. 2), images will return the setting to [ Off].  Depending on...

SELPHY CP800 Printer User Guide - Page 23

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SELPHY CP800 Printer User Guide - Page 24

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SELPHY CP800 Printer User Guide - Page 25

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SELPHY CP800 Printer User Guide - Page 29

... on Canon testing standards, and may change depending on the screen.  Charging completes after approximately 10 seconds.  If SELPHY is charging (p. 11), SELPHY can print approximately 36 sheets* of Postcard size paper. * The number of its life span. and disappears.  If you press any button other than five minutes, it...

SELPHY CP800 Printer User Guide - Page 31

...Support Help Desk as listed on the computer screen. This is spent, refill the paper cassette with SELPHY, first check the following. Wait until the temperature drops and printing resumes. If ... one , or new batteries. Printing Problems  Cannot print • Make sure SELPHY is turned on the Printer List (p. 24).  Cannot print the date Printing from computers • Make ...

SELPHY CP800 Printer User Guide - Page 32

...). • Make sure SELPHY is connected to cancel a print in your problem, contact a Canon Customer Support Help Desk as this will be used.  Cannot make clean prints • Make sure the ink sheet and paper are different with computer screens and printers. Moreover, the variance may print again when printing resumes. Error...

SELPHY CP800 Printer User Guide - Page 33

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SELPHY CP800 Printer User Guide - Page 34

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