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Canon PIXMA MX882 Support Question

Canon PIXMA MX882 Support Question

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Question posted by pamlowartshow on March 4th, 2014

Error 6c10 Is Preventing Me From Printing. Ive Tried Printer Off And On

i have an mx882

Current Answers

Answer #1: Posted by BusterDoogen on March 4th, 2014 8:21 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,457
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It's probably a waste absorber issue.

1. Start with printer off
2. Press and hold resume Button (triangle in the circle) and click "Power" button. Green led should be on
3. While holding the Power button, release the Resume Button.
4. Without releasing the Power Button, click "Resume" button for two times and release Both Buttons.
5. Click "Resume" for four times then soon click "Power" button, to confirm the selected action (reset counter absorber).
6. Turn off the printer and turn on again

Another person got this response from Tech: Canon tech support says it is not recoverable and they will replace the machine if it is under warranty. I suggest if you see this code you return the machine while it is still under the gaurantee

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you.

Answer #2: Posted by SoCalWoman on March 4th, 2014 8:25 PM
SoCalWoman

Member since:
December 16th, 2012

Points: 2,938,567
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Hello pamlowartshow,

Error 6C10 on appearing on your Canon Device indicates the ink counter needs to be reset. You can do this by pushing buttons in a specific order. The following YouTube video shows how to fix this error:

Reset Ink Counter On a Canon Printer

Please Note: The Canon model shown is not your's but the steps are the same for both MP and MX Models


Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela

Related Canon PIXMA MX882 Manual Pages

MX882 series Getting Started - Page 65

.... 491 (W) X 448 (D) X 218 (H) mm * With the Paper Support and Paper Output Tray retracted. Print Head/Ink Total 4,608 nozzles (PgBK 512 nozzles, Y/DyeBK each 512 nozzles, C/M each 1536 nozzles) ADF capacity...compatible with a pitch of 1/9600 inch at minimum. Interface USB Port: Hi-Speed USB *1 Direct Print Port: PictBridge Bluetooth v2.0 (Option) *2 *3 *4 USB flash drive LAN Port: Wired LAN: ...
Network Setup Troubleshooting - Page 2

..., access point, etc.) or application software. P.6 Description for operation or additional explanations. P.6 Description for wired connection. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Displayed Failed to connect to the access point. Find a description related to Perform Setup Again P.2 P.3 P.3 Connection Checklist P.4 The directly entered...
Network Setup Troubleshooting - Page 3

... page 11. Glossary • SSID An identifier to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. Check 4 Is "WPA/WPA2 Enterprise" set as a security protocol (encryption ... An access point's periodic transmission of the access point from appearing on the machine to prevent the SSID of a signal revealing its manufacturer. • For the procedure to configure ...
Network Setup Troubleshooting - Page 5

...; For details on how to change the settings of specific wireless devices (computers, printers, etc.) to the manual supplied with the access point or contact its manufacturer. Set... DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other than TKIP or set the communication standard to other devices connected to the network...
Network Setup Troubleshooting - Page 7

...by following the procedures in the printed manual: Getting Started. Perform setup again by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point ...to computers, printers or other devices connected to the manual supplied with the access point or contact its manufacturer. is Displayed Check The message appears when an error occurs. ...
Network Setup Troubleshooting - Page 8

... Setup" and onward or "Wired Setup" and onward in the printed manual: Getting Started. • Check Check the printer settings (B), click Next (C), then click Wireless LAN Setup Information on the Check Printer Settings dialog box to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. Make sure that you follow Check 1, 2, 6, 7 and...
Network Setup Troubleshooting - Page 9

...etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to an access... to the manual supplied with the network device or contact its manufacturer. Check Printer Settings dialog box is active. • For details on how to check ...
Network Setup Troubleshooting - Page 10

..."Wired Setup" and onward in the printed manual: Getting Started. • Click Wireless LAN Setup Information (B) on the Check Printer Settings dialog box to display the access...etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to an...
Network Setup Troubleshooting - Page 15

... machine to the default state. • Perform setup again by following the procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed manual: Getting Started. Wireless LAN SSID Data encryption TCP/IP setting Wired LAN TCP/IP setting Inactive BJNPSETUP Inactive Obtain an IP address automatically Inactive...
Network Setup Troubleshooting - Page 17

... wireless LAN, perform setup again by following the procedures in "Wireless Setup" and onward in the printed manual: Getting Started. Check 8 Is the firewall function of the router, connect it properly. &#...7 Is wired LAN enabled? Check 6 When using a router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on the computer ...
Network Setup Troubleshooting - Page 34

QT5-3585-V01 XXXXXXXX ©CANON INC.2011 PRINTED IN XXXXXXXX
Network Key - Page 2

> Obtaining Your Network Key PIXMA MX882 Windows OS Introduction 3 Download the Canon PIXMA Wireless Setup Assistant 4 Using the Canon PIXMA Wireless Setup Assistant 6 Troubleshooting 10 2
Network Key - Page 3

... settings, you are unable to proceed to retrieve the access point name / network name (SSID), or the network key (WEP key / passphrase) using the Canon PIXMA Wireless Setup Assistant.
Network Key - Page 4

... Setup Assistant > Download the Canon PIXMA Wireless Setup Assistant To use the machine by connecting it to a computer, software including the drivers needs to be installed.) Step One Go to the ...
Network Key - Page 5

... information and instructions and click I Agree - Write down the file name and the location to where the file is on file name. Download the Canon PIXMA Wireless Setup Assistant > Step Three In the Software section, click the link to download the file CanonAPChkTool. *File name will appear red when mouse pointer...
Network Key - Page 6

Screen to select Access Point Screen to enter passphrase Screen to display the below window on the printer. Using the Canon PIXMA Wireless Setup Assistant > Using the Canon PIXMA Wireless Setup Assistant Step One Display the window for selecting access point using the buttons on the LCD screen. Please refer to the Getting Started Guide if you are unable to enter WEP key 6
Network Key - Page 7

Using the Canon PIXMA Wireless Setup Assistant > Step Two Double-click the downloaded tool for confirming the Canon PIXMA Wireless Setup Assistant CNMNPHLP. Step Three Read the License Agreement, and then click Yes when you accept the agreement. 7
Network Key - Page 8

... down the Network Key of the access point. Then, write down as the ones in addition to F in the Access Points window displayed on the printer unit (Step One). 3. NOTE: The Network Key may include the letters A to numbers(base 16 number). Using the Canon...
Network Key - Page 9

In the window for entering the network key is displayed, enter the key you copied in the step 4. 2. When the window for selecting access point of the printer unit, select the access point specified in Step Four. 3. Press the left function key (End setup). > Step Six When the completion screen appears, press the OK button. 9 Using the Canon PIXMA Wireless Setup Assistant Step Five 1.
Network Key - Page 10

Then repeat Steps Five and Six. 10 Press the OK button 2. You will return to the screen for entering the network key. 3. Troubleshooting Troubleshooting If the error message below is displayed. > The entered network key may not match with the access point you specified. 1.

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