Get support for Canon PIXMA MX870

Canon PIXMA MX870 Support Question

Canon PIXMA MX870 Support Question

Find answers below for this question about Canon PIXMA MX870.
Need a Canon PIXMA MX870 manual? We have 4 online manuals for this item!
Question posted by Ravine1706 on July 27th, 2014

Trouble Shooting.

Installed a new black ink cartridge and the alarm button continues to go off.

Current Answers

Answer #1: Posted by Odin on July 27th, 2014 5:16 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,710
1,100
points
I'm guessing by cartridge you mean ink tank, as with this printer you cannot install a cartirdge by itself.

Most likely you did not install the ink tank correctly. (It's also possible your printer didn't recognize the new ink tank if it's an off-brand purchase.)

The correct procedure is fully explained with pictures at this Canon page.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Canon PIXMA MX870 Manual Pages

Solución de problemas de configuración de red [Spanish Version] - Page 2

... device (router, access point, etc.) or application software. Reference Information Problems during Software Installation Description for your problem and follow the solution. is Displayed The device may not be ... and Mac OS X v.10.5.x. P.7 The Machine is Not Displayed (Detected) P.7 Check Printer Settings dialog box is Displayed Failed to connect to your problem or if you may differ...
Network Setup Troubleshooting - Page 2

... symbols are used in this manual depending on your network device (router, access point, etc.) or application software. Problems during Software Installation P.5 The Machine is Not Displayed (Detected) P.5 Check Printer Settings dialog box is Displayed P.6 Other Troubleshooting Tips Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security Protocol...
MX870 series Getting Started - Page 69

... The machine is connected to - en la página 68. • Los caracteres alfanuméricos que aparecen después de Canon MX870 series son el nombre del servicio Bonjour o la dirección MAC del equipo. • Si no se ha detectado el equipo, compruebe... to the section that relates to - Mac OS X v.10.6.x v.10.5.x Go to your operating system for further installation instructions.
MX870 series Getting Started - Page 87

...11.8 kg (Approx. 26.1 lb) * With the Print Head and ink tanks installed. Print Head/Ink Total 2,368 nozzles (PgBK 320 nozzles, Y/DyeBK each 256 nozzles, ...) Black Extra fine: 300 x 300 dpi Color: 200 x 200 dpi Automatic dialing One-touch speed dial (max. 3 destinations) Coded speed dial (max. 100 destinations) Group dial (max. 102 destinations) Regular dialing (with Numeric buttons) ...
MX870 series Getting Started - Page 88

... has stopped. 86 We recommend that you keep your system up to date with the Canon inkjet printer. • Internet Explorer 7 or later is required to install Easy-WebPrint EX. About Consumables Consumables (ink tanks / FINE Cartridges) are subject to change without notice. Communication protocol Wireless LAN TCP/IP Network Specifications Supported Standards: IEEE802...
MX870 series Getting Started - Page 2

... this guide, Windows 7 operating system is a trademark or registered trademark of Microsoft Corporation. • Windows is referred to complete. and other countries. Model Number: K10348 (MX870) Instructions including important information.
MX870 series Getting Started - Page 27

For Windows 7/Windows Vista SP1 or later • You can install the XPS Printer Driver from Custom Install. Click Install. Select Use the printer via USB, then click Next. For details, refer to install, click Custom Install. For Windows • To install Easy-WebPrint EX, you want to select particular items to "Useful Software Applications" in the onscreen manual...
MX870 series Getting Started - Page 28

...Printer Connection screen appears, connect the machine to Extended Survey Program, click Agree. If you can agree to the computer with a USB cable. If you click Do not agree, the Extended Survey Program will not be installed... the Scanning Unit (Cover) (B) is on the machine's functionality.) 26 9 Install the Software (USB Connection) The product serial number is located on the right ...
MX870 series Getting Started - Page 30

... without using an access point, is not supported. Internet Access point or wireless router, etc. ■ Notes on your network administrator. • If you have trouble with security measures, there is complete. Make sure that is not protected with the network connection, refer to your device's instruction manual or contact its...
MX870 series Getting Started - Page 31

... or router, or contact its manufacturer. Check your access point or router. An identifier to the manual of your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the Canon support webpage (www.usa.canon.
MX870 series Getting Started - Page 43

.... For details, refer to your device's instruction manual or contact its manufacturer. • In an office setup, consult your network administrator. • If you have trouble with security measures, there is a risk of disclosing data such as your system environment.
MX870 series Getting Started - Page 49

... an internet connection is not available, it is complete. 12 Install the Software (Network Connection) 47 3 4 Click Easy Install. For Windows 7/Windows Vista SP1 or later • You can install the XPS Printer Driver from Custom Install. The drivers, application software, and on-screen manuals are installed all together. • If you need to connect your...
MX870 series Getting Started - Page 50

... -screen instructions and proceed with the software installation. Follow any on-screen instructions to select Use the printer on network in . , then be sure to proceed with the installation. Click Exit on the installation complete screen, then start again from and be sure to select Use the printer on − For Macintosh Follow on network...
MX870 series Getting Started - Page 51

... (Information)" on page 54! 7 On the Canon IJ Network Tool screen, select MX870 series in . Make sure there is not detected, refer to the printed manual: Network Setup Troubleshooting. Next, read "Install the Software (Registration)" on the screen in Printers, then click Next. • If the machine is no problem, then click Next...
MX870 series Getting Started - Page 52

...Ethernet cable. 50 12 Install the Software (Network Connection) v.10.4.11 Go to on page 51. • The alphanumeric characters after Canon MX870 series is the machine's ...When the Register Printer and Scanner screen appears, click Register Printer. □ Proceed to the section that relates to your operating system for further installation instructions. Install the Software (Registration...
MX870 series Getting Started - Page 53

Go to on page 52. Click More Printers in the Printer Browser window. 12 Install the Software (Network Connection) 51 B Mac OS X v.10.4.11 1 1 2 Select Canon MX870 series and click Add. When the Printer List window appears, click Add. • When the You have no printers available. 2 -A Mac OS X v.10.6.x/v.10.5.x Mac OS X v.10.4.11 - 2 - screen appears, click Add.
MX870 series Getting Started - Page 54

When the Register Printer and Scanner screen appears, click Register Scanner. 52 12 Install the Software (Network Connection) Make sure that Canon MX870 series is added to . Go to the list of printers, then click Add. 3 3 4 Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers.
MX870 series Getting Started - Page 55

Next, read "Install the Software (Information)" on the Scan-from-PC Settings screen, then click OK. 4 5 Select Canon MX870 series on page 54! 12 Install the Software (Network Connection) 53 Click Next on the Register Printer and Scanner screen.
MX870 series Getting Started - Page 65

...11.8 kg (Approx. 26.1 lb) * With the Print Head and ink tanks installed. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1,.../inch) Black Extra fine: 300 x 300 dpi Color: 200 x 200 dpi Automatic dialing One-touch speed dial (max. 3 destinations) Coded speed dial (max. 100 destinations) Group dial (max. 102 destinations) Regular dialing (with Numeric buttons) Automatic ...
MX870 series Getting Started - Page 66

... recommend that you keep your system up to install Easy-WebPrint EX. 64 15 Specifications About Consumables Consumables (ink tanks / FINE Cartridges) are subject to date. CD-ROM Drive ...installed. • Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Mac OS X v.10.5 or lower to Mac OS X v.10.6, install software bundled with the Canon inkjet printer...

Similar Questions

I Installed A New Black Ink Cartridge In My Canon Mg432 Printer Its A 240 Xl An
i recently mx432a ne ink cartridge in my canon
(Posted by ramosann8 10 years ago)
Printer Cartridge Wont Move To Change Ink Cartridge
Hi . Can you tell me how do I get the ink cartridge holder to move so I can replace the ink cartridg...
(Posted by coronicaestate1 11 years ago)
Ask a New Question
Use the box below to post a new question about this Canon product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Canon Manuals

Find free Canon PIXMA MX870 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Canon Reviews

View thousands of Canon user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Canon customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Canon customer service rankings, employee comments and much more from our sister site.

Canon Recalls

Find comprehensive Canon recall information updated hourly on RecallOwl.com.