Canon PIXMA MX870 Support Question
Canon PIXMA MX870 Support Question
Find answers below for this question about Canon PIXMA MX870.Need a Canon PIXMA MX870 manual? We have 4 online manuals for this item!
Question posted by simoner2000 on March 5th, 2015
Canon Mx870 . It Will Not Print A Copy Or Print Anything. Paper Comes Out Blank.
The unit sounds like it's doing what its supose to. ie scan light scans paper on platen. ink holder moves about like it is printing. Ink level good. It will print a test pattern perfectly. Just feeds out blank paper.
Current Answers
Answer #1: Posted by Odin on March 5th, 2015 11:21 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
Sorry for your problems. Check out the solution on this Canon page or the one on this Microsoft page.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Canon PIXMA MX870 Manual Pages
Solución de problemas de configuración de red [Spanish Version] - Page 15
Press the COPY button. Wireless LAN
SSID Data encryption TCP/IP setting Wired LAN TCP/IP setting
Inactive BJNPSETUP Inactive Obtain an IP address automatically Inactive Obtain an ... machine to the default state. • Perform setup again by following the procedures in "Wireless Setup" and onward or "Wired
Setup" and onward in the printed manual: Getting Started.
Solución de problemas de configuración de red [Spanish Version] - Page 16
...active? A message may appear on . Check 5 Are the access point and machine installed in the printed manual: Getting Started. Leave some space between the installation location and a microwave oven, refrigerator, etc....warning that its radio waves will not affect those from the access point.
15 so that Canon software is the Wi-Fi lamp (A) lit blue? Configure the computer and network device. &#...
Solución de problemas de configuración de red [Spanish Version] - Page 34
QT5-2856-V01
XXXXXXXX
©CANON INC.2010
PRINTED IN XXXXXXXX
Network Setup Troubleshooting - Page 14
...space between the installation location and a microwave oven, refrigerator, etc. Turn on ?
so that Canon software is there a microwave oven, refrigerator, etc. Check 2 Are the machine and network device... setup again by following the procedures in "Wireless Setup" and onward in the printed manual: Getting Started.
Also, is attempting to always allow access.
Install them in...
Network Setup Troubleshooting - Page 16
QT5-2855-V01
XXXXXXXX
©CANON INC.2010
PRINTED IN XXXXXXXX
MX870 series Getting Started - Page 69
...Mac OS X
v.10.6.x v.10.5.x
Vaya a - on page 68.
• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address. • If the machine has not been ...en la página 68.
• Los caracteres alfanuméricos que aparecen después de Canon MX870 series son el nombre del servicio Bonjour o la dirección MAC del equipo. • Si...
MX870 series Getting Started - Page 87
.../60 Hz
Power consumption
Printing (Copy): Approx. 22W Standby (minimum): Approx. 3.4W* OFF: Approx. 0.9W* * USB connection to 0.16 inches/4 mm in height Other sizes: 1 sheet
Scanner driver Maximum scanning size Scanning resolution
Gradation (Input/ Output)
Scan Specifications
TWAIN/WIA (for Windows 7/Windows Vista/Windows XP)
A4/Letter, 8.5 X 11.7 inches/216 X 297 mm (Platen Glass)/8.5 x 14...
MX870 series Getting Started - Page 4
... Included Items P.5
2 Connect the Telephone Line P.6
3 Turn the Power On P.7
4 Install the Print Head P.9
5 Install the Ink Tanks P.12
6 Load Paper P.15
7 Set Up for Fax Reception P.18
8 Select Connection Method P.21
9 Install the Software... Additional Computers P.56
14 Try Using the Machine P.57 Try Copying P.58 Print Photos from a Computer P.60 Send Faxes P.61
15 Specifications P.63
MX870 series Getting Started - Page 11
... or LCD (E) on .
Install the Print Head
4
1
2
3
D
E F
D B A
C G
Open the Paper Output Tray (A). May result in unintended operation. • When opening the Scanning Unit (Cover), the Print Head Holder (G) moves automatically. • The Print Head Holder makes a noise as it with the Scanning Unit (Cover). Lift the Scanning Unit (Cover) (B) and fix it moves. Go to the installation...
MX870 series Getting Started - Page 12
... inside (J) or metal parts (K) of the Print Head Lock Lever in , or the inside of the Print Head Holder (I
J
K
H
Firmly lift the part (H) of the Print Head. The Print Head Lock Lever may be some transparent or light blue ink on the inside of the bag the Print Head comes in the Print Head Holder until it . 4
5
6
I ). Do not drop or...
MX870 series Getting Started - Page 13
... forward and set it unnecessarily.
• If the Scanning Unit (Cover) is left open for more than 10 minutes, the Print Head Holder moves to the right.
Hold the Print Head Lock Lever firmly and lower it completely.
• Once you have installed the Print Head, do not remove it in place as shown.
• Do not...
MX870 series Getting Started - Page 47
...during the installation process. Connection fees may appear that Canon software is required for installation.
45 The installation process... Connection)
Install the Software
12
• To use the Web print software Easy-WebPrint EX. If such a warning message appears, set...a computer, software including the drivers needs to be copied (installed) to restart your security software is turned...
MX870 series Getting Started - Page 51
... the Software (Information)" on page 54!
7
On the Canon IJ Network Tool screen, select MX870 series in . When the Setup Completion dialog box appears, click Complete.
• If the machine is not detected, Check Printer Settings dialog box is not detected, refer to the printed manual: Network Setup Troubleshooting. Make sure there is no...
MX870 series Getting Started - Page 52
... on page 54.
v.10.4.11
Go to on page 51.
• The alphanumeric characters after Canon MX870 series is the machine's Bonjour service name or MAC address.
• If the machine has not... cable.
50
12 Install the Software (Network Connection) When the Register Printer and Scanner screen appears, click Register Printer.
□ Proceed to the section that relates to your operating system...
MX870 series Getting Started - Page 53
B Mac OS X v.10.4.11
1
1
2
Select Canon MX870 series and click Add.
screen appears, click Add. Click More Printers in the Printer Browser window.
12 Install the Software (Network Connection)
51 When the Printer List window appears, click Add.
• When the You have no printers available. Go to on page 52. 2 -A
Mac OS X v.10.6.x/v.10.5.x
Mac OS X v.10.4.11
-
2 -
MX870 series Getting Started - Page 54
3
3
4
Select Canon IJ Network in the pop-up menu, select Canon MX870 series in the list of printers. Go to the list of printers, then click Add.
Make sure that Canon MX870 series is added to . When the Register Printer and Scanner screen appears, click Register Scanner.
52
12 Install the Software (Network Connection)
MX870 series Getting Started - Page 55
4
5
Select Canon MX870 series on page 54!
12 Install the Software (Network Connection)
53 Next, read "Install the Software (Information)" on the Scan-from-PC Settings screen, then click OK.
Click Next on the Register Printer and Scanner screen.
MX870 series Getting Started - Page 61
... more on the Platen Glass (F), or do not apply pressure to "Copying" in the on it is heavy. • Do not open the Document Cover until copying is complete.
• When the machine is ready for copying, the Black button and Color button light up.
For the procedure to copy on paper other than plain paper, refer to...
MX870 series Getting Started - Page 62
...photo paper in the Rear Tray (A) in "6 Load Paper" on page 17. When a photo is selected, the number of copies is set to "1".
• The screens are using Windows, printing will start printing.
60...the Print dialog box to start .
1
2
3
4
A
Print Photos from the Canon Solution Menu icon on the desktop (Windows) or on the Dock (Macintosh), then click One-Click to Photo Print.
...
MX870 series Getting Started - Page 65
... FAX TEST SHEET.)
Black: 256 levels Color: 24 bit Full Color (RGB each 8 bit)
3 levels
Transmission/reception: approx. 250 pages (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for printing only. *5 Setup possible through Easy setup, WPS (Wi-Fi Protected Setup) or WCN
(Windows Connect Now).
Print Head/Ink
Total 2,368...
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