Canon PIXMA MX860 Support Question
Canon PIXMA MX860 Support Question
Find answers below for this question about Canon PIXMA MX860.Need a Canon PIXMA MX860 manual? We have 4 online manuals for this item!
Question posted by Rfxocdanyps on June 26th, 2014
What Does Error 5c20 Mean On A Canon Pixma Mx860
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Current Answers
Answer #1: Posted by waelsaidani1 on June 26th, 2014 9:51 PM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Error 5C20 means the logic board is faulty, most likely because it can't move the rollers and carriage. You may try to reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it. a. On the operator panel, press the <ON> button. (The display will go blank.)
Note: It may be necessary to unplug the power cord if pressing the ON button does not shut off the printer.
Note: It may be necessary to unplug the power cord if pressing the ON button does not shut off the printer.
b. Wait approximately ten seconds and then press the <ON> button again.
c. Wait until the device has completed its cycling process before submitting another job request.
Note: It may be necessary to unplug the power cord and retry if the above steps do not clear the error.
For further information, you may refer to the following link:
If you still need assistance to fix the issue, then you may need to get in touch with Canon support.
http://usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Related Canon PIXMA MX860 Manual Pages
Getting Started - Page 19
...WPS (Wi-Fi Protected Setup) and WCN (Windows Connect Now) in the procedure or an error message appears during setup, refer
to "5 The following screen is attempting to access the network. ...
• Ad-hoc mode is not supported. • If you connect to a network that Canon software is displayed during restarting.
The installation resumes from where it to a computer, software including the...
Solución de problemas de configuración de red [Spanish Version] - Page 2
... be detected is displayed during setup
P.4
5.3 The Printer could not be connected to the specified access point ...
5.6 The Set Printer IP Address screen is displayed during setup
P.5
5.7 The...
5.8 The You have connected the printer to an unsecured wireless network is... are assigned is
displayed during setup
P.7
5.12 The Timeout error screen is displayed during WPS setup
P.7
6 Re-setting the...
Solución de problemas de configuración de red [Spanish Version] - Page 3
..., click Manual Setup and enter the access point's SSID in the printed manual: Getting Started. To confirm the MAC address of the network name that
Canon software is turned on, a message may be limited depending on wireless network devices installed in the computer. For details, refer to "3.2 How to set a WEP...
Solución de problemas de configuración de red [Spanish Version] - Page 4
..., passphrase, and dynamic encryption type must match among the access point, the machine, and the computer. Example: Using 64 bit key length, when the string "canon" is set to use the hexadecimal key format for the machine. Key 4: 62 56 67 58 44 In order to match the settings of AirPort...
Solución de problemas de configuración de red [Spanish Version] - Page 7
...
5.9 The Communication with the Card Slot failed is complete, to mount the Card Slot using the Canon IJ Network Tool, refer to complete the setup without the network setup of the Card Slot fails ...will be used, so continue the setup procedure to complete it.
• If you have connected the printer to the machine which has already been set up.
Port number: Input "137". - f Confirm that ...
Solución de problemas de configuración de red [Spanish Version] - Page 8
... Cannot map any drive letter and try the network setup of the machine. Retry following the procedures below.
• When using the Canon IJ Network Tool.
5.12 The Timeout error screen is complete, remove any more computers are present, this computer is displayed during WPS setup
This screen is displayed when WPS...
Solución de problemas de configuración de red [Spanish Version] - Page 10
... range varies depending on Photo Paper Plus Glossy II. Supported Standards: IEEE802.3u (100BASE-TX)/IEEE802.3 (10BASE-T)
Transfer speed:
10M/100Mbps (auto switching)
ENGLISH
Specifications
1 MX860 series
General Specifications
Printing resolution 9600 (horizontal)* x 2400 (vertical)
(dpi)
* Ink droplets can be placed with Hi-Speed USB standard is for printing only. *5 Setup...
Solución de problemas de configuración de red [Spanish Version] - Page 11
....1, standard mode.) Color: Approx. 1 minute/page at 33.6 Kbps, ECM-JPEG, transmitting from Windows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer. • Macintosh: Hard Disk must be installed.
Browser: Help Viewer
Note: The on-screen manual may not be displayed properly depending on ITU-T No.1 chart...
Solución de problemas de configuración de red [Spanish Version] - Page 22
QT5-2119-V01
XXXXXXXX
©CANON INC.2009
PRINTED IN THAILAND
Network Setup Troubleshooting - Page 2
... be detected is displayed during setup
P.3
5.3 The Printer could not be connected to the specified access point ...
5.6 The Set Printer IP Address screen is displayed during setup
P.4
5.7 The...
5.8 The You have connected the printer to an unsecured wireless network is... are assigned is
displayed during setup
P.6
5.12 The Timeout error screen is displayed during WPS setup
P.6
6 Re-setting the...
Network Setup Troubleshooting - Page 3
.... □ The machine is turned on -screen manual: Advanced Guide.
• If the access point's IP address filtering is configured according to use . a Ensure that
Canon software is valid to configure my wireless
network settings is not set it during setup. For details, refer to "5.1 The Access Points screen is still...
Network Setup Troubleshooting - Page 4
... use the hexadecimal key format for the machine. Confirm the wireless channels available for Key ID. Example: Using 64 bit key length, when the string "canon" is selected for the machine again after the network settings are based upon value of the entered key.
• When using passwords, settings must configure...
Network Setup Troubleshooting - Page 6
... in the network environment in the printed manual: Getting Started.
5.6 The Set Printer IP Address screen is displayed during setup
The following screen is displayed if no ... (C)
(D)
(A) TCP/IP Setting Select Get IP address automatically or Use following IP address. 5.3 The Printer could not be created is displayed during setup
Uninstall the drivers, then setup the machine again following the ...
Network Setup Troubleshooting - Page 7
...with security measures, there is a risk of disclosing data such as you have connected the printer to an unsecured wireless network is displayed during setup
The Enter Password screen is displayed if an...Change settings in TCP/UDP. After installation is complete, to mount the Card Slot using the Canon IJ Network Tool, refer to its instruction manual or contact its manufacturer.
• If you ...
Network Setup Troubleshooting - Page 8
... onward in the printed manual: Getting Started.
7 The admin password set to change the name of the Card Slot again using the Canon IJ Network Tool.
5.12 The Timeout error screen is displayed during setup
Click Skip to "6.1 Re-setting the machine" on the access point within the specified time (2 minutes for...
Network Setup Troubleshooting - Page 10
... upwardly compatible with USB 1.1, it can be used at minimum.
Approx. 11.8 kg (Approx. 26.1 lb) * With the Print Head and ink tanks installed.
Specifications
1 MX860 series
General Specifications
Printing resolution 9600 (horizontal)* x 2400 (vertical)
(dpi)
* Ink droplets can be placed with a pitch of 1/9600 inch at USB 1.1.
*2 Maximum speed: 1.44...
Network Setup Troubleshooting - Page 11
...not be available with Windows Media Center. • To upgrade from memory (Based on Canon COLOR FAX TEST SHEET.)
Scanning image Halftones: 256 levels of gray
processing
Density adjustment: ...JPEG, transmitting from Windows XP to Windows Vista, first uninstall software bundled with the Canon inkjet printer. • Macintosh: Hard Disk must be displayed properly depending on your system up ...
Network Setup Troubleshooting - Page 12
QT5-2117-V01
XXXXXXXX
©CANON INC.2009
PRINTED IN THAILAND
Multifunction Brochure - Page 1
Wireless Office All-In-One Printer
MX860
Speed & Quality Ease of Use Connectivity
Wireless Office All-In-One Printer with 2.5" LCD & Built-in Two-sided Copying and Printing.
• Fully-Integrated 35-sheet Auto Document Feeder for rapid built-in two-sided document copying ...
Multifunction Brochure - Page 2
... respective owners. Operating distance is based on ITU-T No.1 chart or Canon FAX Standard Chart No.1.
14 System requirements vary by application.
15 Warranty programs are as first page begins to change without notice.
PIXMA MX860 Wireless Office All-In-One Printer
Compatible Inks PGI-220BK Pigment Black Ink Tank CLI-221C Cyan Ink...
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