Canon PIXMA MX420 Support Question
Canon PIXMA MX420 Support Question
Find answers below for this question about Canon PIXMA MX420.Need a Canon PIXMA MX420 manual? We have 3 online manuals for this item!
Question posted by randeepd on June 17th, 2012
My Printer Saying There Is A Paper Jam.
there is no paper jammed in the printer i have opened the printer and checked and there is nothing in there i have also tried numerour times turning the printer off and then on again but it still says the same thing.
Current Answers
Related Canon PIXMA MX420 Manual Pages
Network Setup Troubleshooting - Page 2
... access point was not detected.
Reference Information
Problems during Software Installation
Description for Macintosh users.
Screens are enabled. P.7
The Machine is Not Displayed (Detected)
P.7
Check Printer Settings dialog box is Displayed The device may not be encountered when setting up a network and their possible causes and solutions.
is Displayed
P.8
P.10
P.10...
Network Setup Troubleshooting - Page 3
... changing the access point settings, refer to identify the specific access point. Check 4 Is "WPA/WPA2 Enterprise" set as a security protocol (encryption standard...Check
Check 1 Make sure that you follow Check 1, 2, 3 and 4 of "Connection Checklist" on page 15, then press the left FUNCTION button (A) on the machine to search for the access point
again. Check 2
Turn off the access point, turn...
Network Setup Troubleshooting - Page 4
...using an access point that the DHCP function of the access point is found.
Check the WEP key (hexadecimal) created automatically on the access point, then enter it on the machine. &#...then configure settings again.
• For details on page 11.
Refer to "The Target Access Point is Displayed
Check
Check 1 Is WEP key number 2, 3 or 4 of the access point in use WEP key number 1 of ...
Network Setup Troubleshooting - Page 5
...IP address, etc.) to computers, printers or other than IEEE802.11n, then configure wireless LAN settings again.
• For details on how to check the MAC address of the target ... from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to communicate using multiple access points
Select Use multiple AccessPoints.
• For...
Network Setup Troubleshooting - Page 6
...machine.
"WPA/WPA2 Enterprise" is found by the entered access point name/network name (SSID). Check 1 Is the entered access point name/network name (SSID) correct? ENGLISH
The directly entered access... point name/network name (SSID) is correct, then press the OK button again. Check 3 Turn off the access point, then turn it back on. • After that, press the OK button, then proceed with...
Network Setup Troubleshooting - Page 7
... the access point or contact its manufacturer.
• For details on how to check the settings of the machine, refer to inactive DHCP function or incorrect network key....to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network is Displayed
Check
The message appears when an IP address was not obtained automatically after ...
Network Setup Troubleshooting - Page 8
... machine connected to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started.
• Check Check the printer settings (B), click Next (C), then click Wireless LAN Setup Information on page 15, then click Update (A). Make sure that you follow Check 1, 2, 6, 7 and 8 of "Connection Checklist" on your computer. ENGLISH
Problems during Software Installation
• When...
Network Setup Troubleshooting - Page 9
....
• Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to an access point. Check 4 When obtaining an IP address automatically, make sure that you follow Check 1, 2, 3, 4, 5 and 8 of "Connection Checklist" on page 15, then click Redetect (A).
Glossary • IP address
A numerical identification...
Network Setup Troubleshooting - Page 10
...; Click Wireless LAN Setup Information (B) on the Check Printer Settings dialog box to display the access point information stored on how to check settings of the network device, refer to change settings..., etc.) is set to the information when configuring the network setting for the machine.
Check 4 When obtaining an IP address automatically, make sure that Connection is active.
•...
Network Setup Troubleshooting - Page 11
...time you press the button, the entry mode displayed on the upper right of the screen changes between numeric 123, upper case ABC and lower case abc.
2 Enter characters using the Numeric buttons (A).
For details on assigned characters, refer to "Key Assignments" on how to check...Security Protocol (encryption standard), and Network Key
Check
Check the access point settings. • For ...
Network Setup Troubleshooting - Page 12
... enter characters.
• To delete a character, move the cursor to the target character using the [ or ] button, then press the right FUNCTION button (D). SP
Each time you press this button, the entry mode changes between numeric mode 123, upper case mode ABC and lower case mode abc. ENGLISH
• To enter...
Network Setup Troubleshooting - Page 13
... point name/network name (SSID)
as an encryption standard, communication is set to either of the alphabet correctly. WPA/WPA2
Go to
on how to check the access point name/network name (SSID), refer to the manual supplied with TKIP set as that the access point name/network name (SSID) is...
Network Setup Troubleshooting - Page 17
... router, are the Ethernet cables of the printer and computer connected to the LAN side of the router? • For details on how to check the connection, refer to the LAN side....select Device settings > LAN settings > Change wireless/wired > Wireless LAN active to access the network.
Check 8
Is the firewall function of the router, connect it properly. • For the connection procedure...
MX420 series Getting Started - Page 57
...X 16.4 (D) X 7.8 (H) inches Approx. 458 (W) X 415 (D) X 198 (H) mm * With the Paper Support and Paper Output Tray retracted. Weight Approx. 8.8 kg (Approx. 19.3 lb) * With the FINE Cartridges installed.
Interface USB...ADF capacity
A4 or Letter size: max. 30 sheets (20 lb/75 gsm paper), up to PC. *2 The wait time for Windows 7/Windows Vista/Windows XP)
Maximum scanning size A4/Letter, 8.5'' ...
Quick Guide - Page 6
... window and perform a search
6
Entry example: "(your product's model name) load paper", "(your product's model name) 1000"
Search Tips
You can find target pages easily by entering your product's model..." in the search window and click (Search). Example: When you want to learn how to load paper Enter "(your product's model name and a keyword for the function you want to learn about. You...
Quick Guide - Page 8
...Display
• When using Mac OS X v10.8. The screen for the first time, you must agree to the license agreement. You can download My Image Garden ... is required for products supporting Quick Menu.
• Available functions and settings vary depending on your scanner or printer. Internet connection fees apply.
8 Keep these points in Image Display or to edit/print selected items, you...
Quick Guide - Page 23
...display the Preferences dialog.
(4) Button Area
(Preferences Dialog) Displays the Preferences dialog.
(Help) Opens this guide.
(Close) Closes the Main Menu.
23 Add to Shortcut Menu Adds the selected function ... Menu.
(3) Model Name Area
The printer/scanner model name registered in the Preferences dialog is displayed. Start Starts the selected application, opens the selected manual, or accesses the ...
Quick Guide - Page 29
...Click (Preferences Dialog) displayed at the bottom of the following operations.
• Control-click
(Open Main Menu) in the Shortcut Menu, then click Preference... Select the scanner you want to ... the Preferences dialog by one of the Main Menu.
• Click the printer/scanner model name displayed in the Registered Model Name area in the Preferences dialog may be sent to use ...
Quick Guide - Page 30
...in -one according to access the Canon website periodically and check for Scanner. Click the icon to use the service ...your login information will be sent automatically from the next time you can set the Region and Country or Region.
Note... XXX series Network (Where XXX is selected for Printer, the same printer will be automatically selected for update information automatically.
Select...
Quick Guide - Page 32
... driver is not installed on how to your printer/scanner manual for details on your computer. • The printer/scanner driver installation is not complete. The printer/scanner was off while installing the driver.
32 Troubleshooting
Printer/Scanner Does Not Appear in the List
Printers and scanners do not appear in the Select Model list...
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