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Canon PIXMA MX420 Support Question

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Question posted by MELF902 on October 3rd, 2011

Pixma Mx420 Wireless Printing Problem

Setting up new network, new computer and new printer and printer will nto print in wireless mode although the wi-fi light is on and the computer recogtinzes the printer. When trying to print I get a "printer offline" note.

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Related Canon PIXMA MX420 Manual Pages

Network Setup Troubleshooting - Page 2

... Guide. Description for Macintosh users. P.6 Instructions as notes for wireless connection. is Displayed Specifying the Machine's IP Address (IPv4 only) Restoring the Machine's Default LAN Settings to the network is Displayed Problems during Network Setup Character Entry P.2 Entering the Access Point's Wireless LAN Settings Directly on Windows 7 Home Premium and Mac OS...

Network Setup Troubleshooting - Page 3

... point, refer to "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page 11. Check 2 Turn off the access point, turn it back on, A then press the left FUNCTION button (A) on the machine to search for the access point again. Problems during Network Setup Easy setup Advanced setup The Target Access...

Network Setup Troubleshooting - Page 4

... its manufacturer. • For details on how to select a WEP key number by entering wireless connection settings of the machine directly. • For details on page 11. Refer to the access point... WEP key number 1 of the access point, or select a WEP key number by entering wireless connection settings of the access point, refer to the manual supplied with the access point or contact its ...

Network Setup Troubleshooting - Page 5

... to check the MAC address of specific wireless devices (computers, printers, etc.) to the access point beforehand. Glossary • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other than TKIP or set the communication standard to other devices connected to the network. • MAC address A unique number assigned...

Network Setup Troubleshooting - Page 6

.... • After that , press the OK button, then proceed with the setup from in "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on the access point? Check 1 Is the entered access point name/network name (SSID) correct? Check 5 Is "WPA/WPA2 Enterprise" set as a security protocol (encryption standard) on page 11.

Network Setup Troubleshooting - Page 7

... access point or contact its manufacturer. • For the procedure to configure WPS settings of the machine, refer to be able to connect to the network. Glossary • SSID An identifier to "Wireless Setup Using WPS (Wi-Fi Protected Setup)" in "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on page 11. Connection failed.

Network Setup Troubleshooting - Page 8

... 2 Is the machine connected to "Wireless Setup Using Easy Setup" in the printed manual: Getting Started. • Check Check the printer settings (B), click Next (C), then click Wireless LAN Setup Information on the Check Printer Settings dialog box to Active. Make sure that you follow Check 1, 2, 6, 7 and 8 of the machine manually, refer to a network? • To confirm the connection...

Network Setup Troubleshooting - Page 9

... A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to an access point. Set the network device to accept the IP address of the machine. • For details...

Network Setup Troubleshooting - Page 10

..." and onward or "Wired Setup" and onward in the printed manual: Getting Started. • Click Wireless LAN Setup Information (B) on the Check Printer Settings dialog box to display the access point information stored on how to change settings of the network device, refer to Active. Check 5 (* Wireless connection only) Is the privacy separator feature enabled on the...

Network Setup Troubleshooting - Page 12

... the access point name/network name (SSID) and security setting (WEP, WPA, etc.) on the right of the target position using the [ or ] button, then enter characters. • To delete a character, move the cursor to select Yes, then press the OK button. • When wireless connection is enabled, the Wi-Fi lamp lights blue. 4 Select Other...

Network Setup Troubleshooting - Page 13

... be detected. 7 Enter the access point name/network name (SSID) using IEEE802.11g. 12 Change the encryption type to something other than TKIP or change the standard to something other than IEEE802.11n, then configure wireless LAN settings again. • When the access point is set to operate in use may be used. 5 Select...

Network Setup Troubleshooting - Page 15

... Setup Again Action Follow the procedure below to restore LAN settings of the machine is now restored to the default state. • Perform setup again by the following the procedures in "Wireless Setup" and onward or "Wired Setup" and onward in the printed manual: Getting Started. Specifying the Machine's IP Address (IPv4 only...

Network Setup Troubleshooting - Page 16

...3 Are the access point and machine installed in an open space where wireless communications are the computer and network device (router, access point, etc.) configured and can the computer connect ...? Set the access point to operate in IEEE802.11n, IEEE802.11g or IEEE802.11b (2.4 GHz)? • For details on how to check the operating mode of the access point, refer to the network? ...

Network Setup Troubleshooting - Page 17

...? Glossary • Firewall A system to use computers connected to always allow access. Perform setup by following the procedures in "Wired Setup" and onward in the printed manual: Getting Started. If the warning message appears, set the security software to the Internet and corporate networks safely. Check 5 Is the Wi-Fi lamp (A) lit blue?

Network Setup Troubleshooting - Page 34

MX420 series Getting Started - Page 52

... seleccionar Sí (Yes) y, a continuación, pulse el botón OK. Utilice el botón [ o el botón ] (B) para seleccionar Configurac. Wireless Setup Using WPS (Wi-Fi Protected Setup) Configuración inalámbrica mediante WPS (Wi-Fi Protected Setup) 14 Read this section only when setting 1 up a wireless connection by using B 2 D the WPS (Wi-Fi Protected Setup).

MX420 series Getting Started - Page 57

... password Fax Specifications Applicable line Public Switched Telephone Network (PSTN) Communication mode Super G3, G3 Data compressing system Black: ... *2 The wait time for printing only. *5 Setup possible through Easy setup, WPS (Wi-Fi Protected Setup) or WCN (Windows... Print Port: PictBridge Bluetooth v2.0 (Option) *2 *3 *4 USB flash drive LAN Port: Wired LAN: 100BASE-TX/10BASE-T Wireless LAN...

Quick Guide - Page 3

... guide due to unavoidable reasons. Select Safari from the File menu. 2. Click Print... In addition, Canon may suspend or stop the disclosure of this guide without prior notice to customers. Read Me First Notes on Online Manual Usage How to Print Notes on the product at the time of its initial sale. • This...

Quick Guide - Page 5

.... • All other countries and is used under license. • Google Cloud Print, Google Chrome, Android and Google Play are either registered trademarks or trademarks of Adobe ...a trademark or registered trademark of Microsoft Corporation in the United States and/or other countries. Note • The formal name of their respective companies. Trademarks and Licenses • Microsoft is...

Quick Guide - Page 8

...from the Canon website. Internet connection fees apply. 8 General Notes (Quick Menu) Quick Menu is subject to the following ...Display for products supporting Quick Menu. • Available functions and settings vary depending on the screens displayed when using Mac OS X... To display recommended items in Image Display or to edit/print selected items, you must agree to be used. Internet connection ...