Canon PIXMA MX420 Support Question
Canon PIXMA MX420 Support Question
Find answers below for this question about Canon PIXMA MX420.Need a Canon PIXMA MX420 manual? We have 3 online manuals for this item!
Question posted by brazlee on July 6th, 2012
Having Trouble Connecting Wirelessly
I've run the installation disc. Set the printer up and connected to my wireless, but the installation stalls at the point where it's checking the printer status and says it can't detect the printer! This is a Canon MX420!!! What's wrong? Why can't my HP PC detect the printer?
Current Answers
Related Canon PIXMA MX420 Manual Pages
Network Setup Troubleshooting - Page 2
...on the Machine
Easy setup
Advanced setup
The Target Access Point is Not Displayed (Detected) Access point was not detected. Description for Macintosh users.
P.6
Description for wired connection. P.7
The Machine is Not Displayed (Detected)
P.7
Check Printer Settings dialog box is Displayed Multiple access points with the same name exist.
Find a description related to the...
Network Setup Troubleshooting - Page 3
... Displayed (Detected)
Check
Check 1 Make sure that you follow Check 1, 2, 3 and 4 of "Connection Checklist" on page 15, then press the left FUNCTION button (A) on the machine to search for the access point,
refer to the manual supplied with the access point or contact its manufacturer.
• For the procedure to configure settings of the machine, refer to "Wireless Setup...
Network Setup Troubleshooting - Page 4
... how to select a WEP key number by entering wireless connection settings of the machine directly. • For details on page 11.
Access point was not detected. Set to use ? • For details on how to check the WEP key number of the access point, refer to "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on how to change...
Network Setup Troubleshooting - Page 5
... on how to change the settings of the target access point.
• For subsequent operations, go to or
/
/
Wireless LAN Settings Directly on the Machine" on how to check the MAC address of specific wireless devices (computers, printers, etc.) to the manual supplied with the access point or contact its manufacturer.
Check 5 Is TKIP set as a communication standard. Glossary •...
Network Setup Troubleshooting - Page 6
... its manufacturer.
• To check the MAC address of the access point, refer to accept the MAC address of "Connection Checklist" on page 11.
ENGLISH
The directly entered access point was not detected. Set the access point to the manual supplied with the access point or contact its manufacturer.
Check 1 Is the entered access point name/network name (SSID) correct...
Network Setup Troubleshooting - Page 7
...Protected Setup)" in "Entering the Access Point's Wireless LAN Settings Directly on the Machine" on how to check the settings of specific wireless devices (computers, printers, etc.) to the access point beforehand.
• DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to block access from unauthorized...
Network Setup Troubleshooting - Page 8
.... (* Wireless connection only)
ENGLISH
Problems during Software Installation
• When using the { } [ ] and OK
buttons, select Device settings > LAN settings > Confirm LAN settings > WLAN setting list or LAN setting list. Check 2
Is the machine connected to a network? • To confirm the connection status, press the Setup button, then using an access point that Connection is...
Network Setup Troubleshooting - Page 9
...? • For details on page 15, then click Redetect (A).
Check 1 For a wireless connection, make sure that you follow Check 1, 2, 3, 4, 5 and 8 of "Connection Checklist" on page 15, then click Redetect (A). Proceed with the
access point or contact its manufacturer.
A
A
The message appears when the machine cannot be detected. Set the network device to accept the IP address of the...
Network Setup Troubleshooting - Page 10
... feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to a network? • To confirm the connection status, press the Setup button, then using the { } [ ] and OK buttons, select Device settings > LAN settings > Confirm LAN settings > WLAN setting list or LAN setting list to check IP address. Activate the DHCP function of...
Network Setup Troubleshooting - Page 11
... to each computer or network device connected to a network.
Glossary • IP address
A numerical identification assigned to each key. Other Troubleshooting Tips
Reference Information
Forgotten or Do Not Know the Access Point Name/Network Name (SSID), Security Protocol (encryption standard), and Network Key
Check
Check the access point settings. • For details on how to...
Network Setup Troubleshooting - Page 12
... Machine
Action
Enter the access point name/network name (SSID) and security setting (WEP, WPA, etc.) on the right of the target position using the [ or ] button, then enter characters.
• To delete a character, move the cursor to select Yes, then press the OK button. • When wireless connection is enabled, the Wi-Fi...
Network Setup Troubleshooting - Page 13
...wireless LAN settings again.
• When the access point is set to operate in AirPort Utility, select WPA2-PSK (AES).
• When the access point is set as that the access point..., nearby access points in IEEE802.11n, TKIP cannot be detected.
7 Enter the access point name/network name...set to
on page
WEP
Go to the selected
security protocol. on how to check the access point...
Network Setup Troubleshooting - Page 14
.... Letters are case sensitive. Disable
2 Make sure that the network key is correct, then press the OK button. Selecting other key numbers will disable the connection between the machine and AirPort.
ENGLISH
10-A WEP
1 Select the WEP key number you want to use, then press the OK button. • When using...
Network Setup Troubleshooting - Page 16
.... Set the access point to operate in an open space where wireless communications are the computer and network device (router, access point, etc.) configured and can the computer connect to the manuals supplied with the access point or contact its radio waves will not affect those from the access point and the machine.
ENGLISH
Connection Checklist
Check
Check 1 Before connecting the...
Network Setup Troubleshooting - Page 17
... cables of the printer and computer connected to the LAN side of the router? • For details on the computer monitor warning that Canon software is connected to enable wireless LAN.
• After enabling wireless LAN, perform setup again by following the procedures in "Wireless Setup" and onward in the printed manual: Getting Started. Check 8
Is the firewall...
MX420 series Getting Started - Page 52
... Using WPS (Wi-Fi Protected Setup) Configuración inalámbrica mediante WPS (Wi-Fi Protected Setup)
14
Read this section only when setting
1
up a wireless
connection by using
B
2
D
the WPS (Wi-Fi Protected Setup). A
C
1. Press the Setup button (A). 2. Lea esta sección sólo si utiliza una conexión inalá...
MX420 series Getting Started - Page 57
... Standby (minimum): Approx. 2.2 W *1*2 OFF: Approx. 0.3 W *1 *1 USB connection to 0.04 inches/1 mm in height Other sizes: 1 sheet
Copy Specifications
Multiple copy...Wireless LAN Supported Standards: IEEE802.11n/IEEE802.11g/IEEE802.11b
Frequency bandwidth: 2.4 GHz Channel: 1-11 or 1-13 * Frequency bandwidth and available channels differ depending on the installation environment and location. Canon...
Quick Guide - Page 8
...connection fees apply.
• In this guide, descriptions are mainly based on your scanner or printer. You can download My Image Garden from the Canon website. Internet connection fees apply.
8 Internet connection... depending on the function to the Canon website for products supporting Quick Menu.
• Available functions and settings vary depending on the screens displayed when...
Quick Guide - Page 30
.... Click the icon to access the Canon website periodically and check for update information automatically.
You can check the update information.
30 Select Your Place of Residence Region or Country Settings Displays the Region or Country Settings dialog in
which you can save the Email address and Password, your connection method. Note
This function is update...
Quick Guide - Page 32
... your printer/scanner manual for details on your computer while installing the driver. Make sure that none of the Preferences dialog in the following cases.
• A Quick Menu compatible printer/scanner driver is not installed on how to your computer. • The printer/scanner driver installation is not complete. The printer/scanner was not connected to install the printer/scanner...
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