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Canon PIXMA MG5420 Support Question

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Question posted by Anonymous-144589 on October 3rd, 2014

I Am Printing Photos. Code Paper Is Jammed.

But I've cleared output slot & rear side

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Current Answers

Answer #1: Posted by TommyKervz on October 4th, 2014 12:17 AM

This answer was accepted by the poster of the original question.

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,833

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follow the instructions below for troubleshooting and clearing the error

http://www.usa.canon.com/cusa/consumer/standard_display/howto_mg5420_troubleshooting?pageKeyCode=noLeftNavigation

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Canon PIXMA MG5420 Manual Pages

Setup Guide - Page 2

Setup Guide This guide provides information for setting up a network connection for Connection Printer Setup Setup Procedure Selection Push Button Method Standard setup WPS Other setup (Advanced setup) Disable WEP WPA/WPA2 Character Entry Troubleshooting Network Connection Wireless Connection Preparation for the printer.

Setup Guide - Page 3

... the "IEEE802.11 n only" mode, WEP or TKIP cannot be lit. Change the security protocol for Connection Before Starting Wireless Connection Setup 1. b Printer Setup 1. If the power is on Wireless Connection • Make sure that the computer is connected to the access point (A) (or wireless network router) you ...

Setup Guide - Page 4

...d-D Connecting to the Network by Entering the Access Point's Settings Directly on the printer When you are unsure if your access point or router supports this technology, press the Stop button. 2. c... Setup Procedure Selection The printer will automatically search for Standard setup. Use the or button (A) to the screen for...

Setup Guide - Page 5

.... The network connection setup is now complete. Press the OK button on pressing the WPS button, refer to the access point. 3. For details on the printer within 2 minutes. The (blue) Wi-Fi lamp on the access point. d-A Push Button Method d Connection Using WPS 1. Press and hold the WPS button on the...

Setup Guide - Page 6

One of the screens below will be displayed on the printer. 5. Character entry is now complete. The network connection setup is case-sensitive. 7. Select your access point, then press the OK button. 4. Enter the network password (...

Setup Guide - Page 7

... 2 minutes. Press the OK button on the access point. Press the OK button. 5. For details on the printer ﬂashes while searching for or connecting to the access point manual. 7. Select Push button method. 4. d-C WPS d Connection Using WPS 1. Select WPS. 2. Press the OK ...

Setup Guide - Page 11

You can enter the characters when the keyboard is displayed on the printer's LCD. Use the buttons (B) to select a character from the keyboard, then press the OK button to select and... to the next character. 3. Character Entry You can enter the characters when the keyboard is displayed on the printer. Follow the procedure below. 1. Repeat 1 and 2 to enter the remaining characters.

Setup Guide - Page 12

... Is the access point operating in the Select access point screen. For details on the printer to use multiple access points? Wireless connection settings of your access point or router. ...• Are the computer and network device configured? • Are the access point and printer installed in an open space where wireless communications are found. See also the sections below: ...

Setup Guide - Page 14

...Device settings, then press the OK button. 4. Make sure that the MAC address of the printer directly. See also the sections below to the manual supplied with the access point or contact ...connection settings again. • For details on the access point, change the settings of the printer. 1. Select LAN settings > Confirm LAN settings > WLAN setting list to the manual supplied with...

Setup Guide - Page 15

... refer to check MAC address. See also the sections below to the access point. Make sure that the MAC address of the printer will be used as the communication standard. • For details on how to change the communication standard to something other causes. ..., there may be other causes.  WPA/WPA2  Failed to connect to check the MAC address of the printer. 1.

Setup Guide - Page 18

... SSID, etc.) or disable the stealth mode, then press the left Function button (A) on the printer to search for the access point, refer to the manual supplied with the access point or contact ...router. • Are the computer and network device configured? • Are the access point and printer installed in the Select access point screen. When you want to use multiple access points? Do you...

Setup Guide - Page 20

... access point or contact its manufacturer. • If using WEP key number 2, 3 or 4 of the printer will be other causes. Select LAN settings > Confirm LAN settings > WLAN setting list to use WEP key number...If the DHCP function of the access point is enabled on how to change the settings of the printer. 1. Select Device settings, then press the OK button. 4. For details on how to check ...

Setup Guide - Page 21

...button. 5. Select Manual setup, then press the OK button. Follow the on how to check or change the settings of the printer and configure wireless connection settings again. Use the or button (B) to display WLAN setup, then press the left Function button (C)....right Function button. 2. Display Setup in the following cases: If the DHCP function of the printer, follow the procedure below. 1.

Setup Guide - Page 22

... its manufacturer. See also the sections below to check the MAC address of the printer will be used as the communication standard. • For details on how to the...manual supplied with the access point or contact its manufacturer. Make sure that the MAC address of the printer. 1. Select LAN settings > Confirm LAN settings > WLAN setting list to the access point. Follow...