Canon PIXMA MG2120 Support Question
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Question posted by johnsie66 on March 25th, 2014
I Have A Canon Mg2120 Printer That I Am Having A Problem Connecting To My Comput
Current Answers
Answer #1: Posted by BusterDoogen on March 25th, 2014 5:50 PM
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Answer #2: Posted by SoCalWoman on March 25th, 2014 5:25 PM
You should begin with a fresh install/set-up. So please completely unplug the printer from BOTH computer/laptop and the Printer itself. (data cable and power cord)
Go to the Printers folder in your Control Panel and remove any driver for this printer model that may already be installed on your computer/laptop. Then Reboot your system. Leave printer off to the side for now.
Next is to download the Printer's Driver from the Epson Website. The driver for your printer can be accessed here
Once there, choose the Operating System you currently use. This will pull up a list of downloads available for your system.
Choose the Driver and download it. Once complete, the install wizard should open to guide you through the installation process. Just follow the prompts to completion.
The printer should remain disconnected until instructed to do so during the set-up process.
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Printing/copying is fine but scan says, "connect computer". It is connected.