Canon MP27D Support Question
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Question posted by sjlowe99863 on March 4th, 2020
Paper Problems... The Calculator Will Not Feed My Paper.
Current Answers
Answer #1: Posted by techyagent on March 4th, 2020 11:48 PM
2. Open the printer properties dialog box.
3. Click the Maintenance tab and then Roller Cleaning.
4. Confirm the displayed message and click OK.
The Paper Feed Roller will rotate as they clean.
5. Make sure that the Paper Feed Roller stops rotating. When the message appears, load three or more sheets of A4 or Letter-sized plain paper in portrait orientation in the Rear Tray.
The roller cleaning requires three sheets of A4 or Letter-sized plain paper.
Set the Paper Thickness Lever to the right.
6. Confirm the displayed message and click OK.
The paper that is loaded in the printer will feed through the printer and be ejected. Do not perform any other operation while the Paper Feed Roller is being cleaned.
7. Confirm the displayed message and click OK.
If the problem is not resolved, turn off the printer, unplug the power plug, and then wipe the Paper Feed Roller (A) located on the right side inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab. If this does not solve the problem, contact your Canon Service representative.
Check this link
https://in.canon/en/support/8201134600
canon-ebm.com.hk/download/manual/MP27D/MP27D%20(USA)_P.pdf
Thanks
Techygirl
Answer #2: Posted by hzplj9 on March 5th, 2020 2:35 PM
Scroll down to the second page and it explains the precise procedure for installing a new paper roll. If these instructions do not produce a result then you need to verify you do not have any broken cogs etc or have you the correct paper for the machine. There is little tech support for these products.
Hope that solves your dilemma.