Canon CanoScan LiDE 20 Support Question
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Question posted by colm51 on February 6th, 2014
Canon Lide 200
carriage will not return after scan needs switch off to reset, passes test scan, I get error2,252,0
Current Answers
Answer #1: Posted by Kalina on February 6th, 2014 10:01 AM
You need to download the latest ScanGear driver and Deldrv.exe from the canon website. You don't need the Toolbox, http://software.canon-europe.com/
It would help if you have Tuneup 2009 (even Trail version) for the later parts of this fix:tune-up.com/download just click download, you don't need to give them your email address.
1. Save these on C:
2. Remove the USB cable from your scanner - make sure it is unplugged.
3. Run Deldrv.exe, select your scanner and uninstall.
4. Now you will need to go into 'C:/WINDOWS/TWAIN_32' folder; you must remove anything in this folder - safest thing to do is CUT any items and paste them on the C: or personal folder.
5. Now the register parts - you need to purge your registry of any left over values. I found out after several attempts that this final step fixed the problem for me.
Basically through Windows XP Regedit or TuneUp Reg Editor search the ENTIRE registry for first 'ScanGear', second, 'Canon' and third if you have installed previously, 'Canon Toolbox'. Find any entries relating to any Canon scanner software and delete them. I only found around 6 or 7 entries to remove.
6. If you have TuneUp run '1-Click maintence' (correct problems) and afterwards run the 'Register defragger'. Restart.
7. On the next bootup your register should be optimised. Ok, disable any Anti-virus software.
8. Run the scangear setup winzip file you saved on C:. * it will extract a folder to C:. If get an error with the extraction, try running it anywhere else except C drive. Alternatively if you have WinRar, right click and manual extract contents. The scangear setup winzip file/folder (called lide80vst7250a_xpen) only contained a readme and setupSG.exe.
9. You must run the setupSG inside this folder. And you're done. Enable your anti-virus.
9. Now connect USB to scanner, Windows should pick it up. Open Word or PhotoShop > run the scangear program to preview.
10. Done!
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