Brother International MFC-7360N Support Question
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Question posted by bbelllfmf on September 6th, 2013
Mfc-7360n Won't Scan
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Related Brother International MFC-7360N Manual Pages
Network Users Manual - English - Page 4
... Scan to E-mail (E-mail server) (MFC-7460DN, MFC-7860DN and MFC-7860DW (if you download IFAX 32 Scan to FTP (For MFC-7460DN, MFC-7860DN and MFC-7860DW 32 Fax to Server (For MFC-7460DN, MFC-7860DN and MFC-... MFC-7860DW 37 Function table and default factory settings 38
DCP-7065DN, MFC-7360N, MFC-7460DN and MFC-7860DN 38 HL-2280DW, DCP-7070DW and MFC-7860DW 40 MFC-7460DN, MFC-7860DN and MFC-...
Network Users Manual - English - Page 44
Color 100 dpi* (If you choose Color option)
(For MFC-7460DN and MFC-7860DN)
Color 200 dpi Color 300 dpi
PDF* Secure PDF
Color ...Reset
-
Active 100B-FD
(MFC-7860DN)
Active 100B-HD
(continued)
Active 10B-FD
Active 10B-HD
5
Inactive
Wired OFF
4.MAC Address -
-
5.Scan To FTP - Auto*
(DCP-7065DN)
100B-FD
5.Network
100B-HD
(MFC-7360N and
10B-FD
MFC-7460DN)
10B-HD
6.Network
3....
Software Users Manual - English - Page 2
... driver...8 Printing a document...9 Duplex printing...10
Guidelines for printing on both sides of the paper 10 Automatic duplex printing (Not available for MFC-7360N 10 Manual duplex printing ...10 Simultaneous scanning, printing and faxing 11 Printer driver settings...12 Accessing the printer driver settings...13 Features in the Windows® printer driver 14...
Software Users Manual - English - Page 6
... printer driver (Macintosh 121 Duplex printing...122
Guidelines for printing on both sides of the paper 122 Automatic duplex printing (Not available for MFC-7360N 122 Manual duplex printing ...122 Simultaneous scanning, printing and faxing 123 Choosing page setup options ...123 Choosing printing options ...125 Cover Page...125 Layout ...126 Secure Print (For...
Users Manual - English - Page 42
...the fax's first page appears on the report.
Press OK. If transmission is set the scan glass size to a transmission error.
Transmission verification report
4
You can use the Transmission ... Chapter 3 of pages sent, and whether or not the transmission was successful. b (MFC-7360N)
Press Menu, 1, 7. (MFC-7460DN and MFC-7860DW) Press Menu, 1, 7, 1. Off is the default setting.
Off+...
Users Manual - English - Page 81
...temperature of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to another mode.
Document Jam
The document was not inserted or fed properly, or the document scanned from Manual to a specified
Received ...
Leave the machine for 15 minutes with the power on.
(For MFC-7860DW) Turn the power switch off ,
wait a few seconds, and then turn it clicks into the
not...
Users Manual - English - Page 83
...XX The machine has a mechanical Do one of the following :
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function Lock Settings. Replace the drum unit.
(See Replacing the... drum unit on page 60.)
67 Contact your administrator to send or copy the scanned ...
Users Manual - English - Page 84
...the problem continues, call Brother Customer Service. The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on page 127.)
The paper in the tray... is low.
Error Message Replace Toner
Scan Unable XX
Size Error DX Size ...
Users Manual - English - Page 85
... installed MFL- Troubleshooting
Transferring your faxes or Fax Journal report
B
If the LCD shows:
Init Unable XX
Print Unable XX
Scan Unable XX
(MFC-7360N and MFC-7460DN) If it .
Transferring Fax Journal report to your PC on page 69.)
You can transfer the faxes from the power source for several...
Users Manual - English - Page 103
...
Difficulties
Suggestions
TWAIN errors appear while scanning.
Cannot perform '2 in 1' or '4 in the printer driver are the same.
87
The machine prints the first couple of the paper even though the printer driver setting is set up to allow for several minutes. (For MFC-7360N and MFC-7460DN) The faxes stored in the printer...
Users Manual - English - Page 123
...01 02 03 04*
Descriptions
Page
Sets the number of the document. Options -
2.Setting -
ScanSize
(MFC-7360N)
7.Document Scan
(MFC-7460DN and MFC-7860DW)
1.Glass ScanSize
2.File Size
- 1.Color
2.Gray
8.Replace -
- See 1.
Lock
7.Glass
-
-
Adjusts the scan area of the data compression rate. Menu and features
Level 1
1.General Setup
(Continued)
Level 2 6.Security...
Users Manual - English - Page 131
...IP address. [000-255]. [000-255]
3.Subnet Mask
[000-255]. [000-255]. Restore all network settings to send the scanned data via FTP. BOOTP
DHCP
2.IP Address [000-255]. [000-255].
Enter the Subnet [000-255]. [000-255] ... the file format to factory default.
Menu and features
Level 1
5.Network
(MFC-7360N and MFC-7460DN)
(Continued)
Level 2
5.Scan To FTP
(MFC-7460DN)
Level 3 -
Users Manual - English - Page 135
...
Level 1
Level 2
6.Network
3.Scan To
(MFC-7860DW) FTP
(Continued)
Level 3...scanned data via FTP. Options - See 1.
Options Color 100 dpi* Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B&W 200 dpi B&W 200x100 dpi 1.Reset 2.Exit
Descriptions Chooses the file format to factory default. Level 1
6.Machine Info.
(MFC-7360N and MFC-7460DN)
7.Machine Info.
(MFC...
Users Manual - English - Page 140
... summary of the machines' specifications. Printer Type
Laser
Print Method
Electrophotography by semiconductor laser beam scanning
Memory Capacity
32 MB
LCD (liquid crystal display)
16 characters 2 lines
Power ...
With Consumables:
15.7 in. (398.5 mm)
(MFC-7360N) 11.4 kg (25.1 lb) (MFC-7460DN / MFC-7860DW) 11.6 kg (25.6 lb)
For additional specifications visit http://www.brother.com/ for...
Users Manual - English - Page 144
...
Modem Speed
2-sided (Duplex) Print Receiving (MFC-7460DN and MFC-7860DW) Scanning Width Printing Width Gray Scale Resolution
One Touch Dial Speed Dial Groups Broadcasting Automatic Redial Memory Transmission
Out of Paper Reception
(MFC-7360N and MFC-7460DN) Group 3 (MFC-7860DW) Super Group 3
Automatic Fallback:
(MFC-7360N and MFC-7460DN) 14,400 bps (MFC-7860DW) 33,600 bps
Yes
Max. 8.2 in...
Advanced Users Manual - English - Page 13
... schedule Delayed Faxes or Polling jobs.
Press OK.
Press OK. a Press Menu, 1, 6, 1. TX Lock (MFC-7360N and MFC-7460DN)
2
TX Lock lets you are available:
Receiving faxes
Fax Forwarding (if Fax Forwarding was...are NOT available:
Sending faxes
Copying
PC printing
Scanning
Note
• To print the faxes in memory, turn off TX Lock.
• ...
Basics Guide - Page 42
...dialing or sending, the LCD will show as proof that you sent a fax.
Document Scan 1.Glass ScanSize
c Press a or b to a transmission error. Press OK.
a Make..., a portion of the fax's first page appears on the Transmission Verification Report. b (MFC-7360N)
Press Menu, 1, 7. (MFC-7460DN and MFC-7860DW) Press Menu, 1, 7, 1. A portion of your transmission is unsuccessful due to ...
Basics Guide - Page 81
...
Document Jam
The document was not inserted or fed properly, or the document scanned from Manual to another mode.
You cannot change the Receive Mode from the ... the drum unit. (See Cleaning the corona wire on again. B
The temperature of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to Distinctive Ring mode. EL Error Fuser Error
The machine has a mechanical Open the...
Basics Guide - Page 83
...scanned pages.
Press Stop/Exit and wait until the other operations in the memory to restore the memory to 100%.
Replace the drum unit.
(See Replacing the drum unit on page 60.)
67 Out of the following :
problem.
(For MFC-7360N and MFC...from the power for several
minutes and then reconnect it.
(For MFC-7860DW) Disconnect the machine from the memory. (See the above ...
Basics Guide - Page 123
Options -
2.Setting - ScanSize
(MFC-7360N)
7.Document Scan
(MFC-7460DN and MFC-7860DW)
1.Glass ScanSize
2.File Size
- 1.Color
2.Gray
8.Replace -
- Adjusts the scan area of the scanner glass to 25 individual ... size of
30
rings before the
C
machine answers in Bold with an asterisk. Adjusts the scan area of the scanner glass to the size of the data compression rate.
Page See 1.
...