Brother International MFC-7360N Support Question
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Question posted by twi1201 on November 20th, 2013
Mfc-7360n Can Not Scan
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Related Brother International MFC-7360N Manual Pages
Network Users Manual - English - Page 4
... Scan to E-mail (E-mail server) (MFC-7460DN, MFC-7860DN and MFC-7860DW (if you download IFAX 32 Scan to FTP (For MFC-7460DN, MFC-7860DN and MFC-7860DW 32 Fax to Server (For MFC-7460DN, MFC-7860DN and MFC-... MFC-7860DW 37 Function table and default factory settings 38
DCP-7065DN, MFC-7360N, MFC-7460DN and MFC-7860DN 38 HL-2280DW, DCP-7070DW and MFC-7860DW 40 MFC-7460DN, MFC-7860DN and MFC-...
Network Users Manual - English - Page 44
... 10B-FD
Active 10B-HD
5
Inactive
Wired OFF
4.MAC Address -
-
5.Scan To FTP - Reset
- Auto*
(DCP-7065DN)
100B-FD
5.Network
100B-HD
(MFC-7360N and
10B-FD
MFC-7460DN)
10B-HD
6.Network
3.Status
-
Color 100 dpi* (If you choose Color option)
(For MFC-7460DN and MFC-7860DN)
Color 200 dpi Color 300 dpi
PDF* Secure PDF...
Software Users Manual - English - Page 2
... driver...8 Printing a document...9 Duplex printing...10
Guidelines for printing on both sides of the paper 10 Automatic duplex printing (Not available for MFC-7360N 10 Manual duplex printing ...10 Simultaneous scanning, printing and faxing 11 Printer driver settings...12 Accessing the printer driver settings...13 Features in the Windows® printer driver 14...
Software Users Manual - English - Page 6
... printer driver (Macintosh 121 Duplex printing...122
Guidelines for printing on both sides of the paper 122 Automatic duplex printing (Not available for MFC-7360N 122 Manual duplex printing ...122 Simultaneous scanning, printing and faxing 123 Choosing page setup options ...123 Choosing printing options ...125 Cover Page...125 Layout ...126 Secure Print (For...
Users Manual - English - Page 42
... you sent a fax. b (MFC-7360N)
Press Menu, 1, 7. (MFC-7460DN and MFC-7860DW) Press Menu, 1, 7, 1. d Press Stop/Exit. Canceling a fax in Fax mode
.
Off is set the scan glass size to A4;
Note
... fax is not successful, NG will appear next to cancel the fax. a Press Menu, 2, 4, 1. Document Scan 1.Glass ScanSize
c Press a or b to choose On, On+Image, Off or Off+Image. There are in...
Users Manual - English - Page 81
...the machine is open while loading a Close the ADF cover of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to Distinctive Ring mode.
B
The temperature of the machine, then...
document. Document Jam
The document was not inserted or fed properly, or the document scanned from ...
Users Manual - English - Page 83
...User's Guide.)
Print operation in process
Do one of the following:
problem.
(For MFC-7360N and MFC-7460DN )
Transferring your Secure Function Lock Settings. Then turn off Fax Storage to avoid storing more ... is full. Out of the following :
Press Start to send or copy the scanned pages.
Press Stop/Exit and wait until the other operations in progress finish, and...
Users Manual - English - Page 84
...See Paper Size on page 69 before you replace the toner cartridge. Error Message Replace Toner
Scan Unable XX
Size Error DX Size mismatch Toner Ended Toner Low
Cause
Action
The machine will stop...continue to replace the toner cartridge. The machine has a mechanical problem.
(For MFC-7360N and MFC-7460DN ) See Transferring your faxes or Fax Journal report on page 17.)
Replace the ...
Users Manual - English - Page 85
... PC, press 1. Troubleshooting
Transferring your faxes or Fax Journal report
B
If the LCD shows:
Init Unable XX
Print Unable XX
Scan Unable XX
(MFC-7360N and MFC-7460DN) If it . Pro Suite on your PC, and then turn on PC-Fax Receiving on the PC. (For details about PC-Fax Receive...
Users Manual - English - Page 103
... to work with your administrator to 105 g/m2)]. In
PaperPort™ 12SE, click File, Scan or Get Photo and choose the Brother TWAIN
driver.
This program will not lose any important ...work with your application to make sure it is set up to allow for several minutes. (For MFC-7360N and MFC-7460DN) The faxes stored in 1' printing.
OCR does not work . Cannot perform '2 in 1' ...
Users Manual - English - Page 123
... of the scanner glass to 25 individual users and all other non-authorized Public users.
Adjusts the scan area of
30
rings before the
C
machine answers in Bold with an asterisk.
ScanSize
(MFC-7360N)
7.Document Scan
(MFC-7460DN and MFC-7860DW)
1.Glass ScanSize
2.File Size
- 1.Color
2.Gray
8.Replace -
-
Stops unauthorized users from changing the machine's current...
Users Manual - English - Page 131
... [000-255]. [000-255] mask.
4.Gateway
[000-255]. [000-255].
Menu and features
Level 1
5.Network
(MFC-7360N and MFC-7460DN)
(Continued)
Level 2
5.Scan To FTP
(MFC-7460DN)
Level 3 - Reset
See Network User's Guide.
Restore all network settings to send the scanned data via FTP. Level 4 -
0.Network
-
-
The factory settings are shown in Bold with an asterisk...
Users Manual - English - Page 135
... has printed during its life.
Menu and features
Level 1
Level 2
6.Network
3.Scan To
(MFC-7860DW) FTP
(Continued)
Level 3 - Level 4 -
0.Network
-
-
Level 1
6.Machine Info.
(MFC-7360N and MFC-7460DN)
7.Machine Info.
(MFC-7860DW)
Level 2 1.Serial No.
C
119
Restores all network settings to send the scanned data via FTP.
Page 102
You can check the serial number of...
Users Manual - English - Page 140
...Note
This chapter provides a summary of the machines' specifications. Printer Type
Laser
Print Method
Electrophotography by semiconductor laser beam scanning
Memory Capacity
32 MB
LCD (liquid crystal display)
16 characters 2 lines
Power Source
110 - 120 V ... (405 mm)
With Consumables:
15.7 in. (398.5 mm)
(MFC-7360N) 11.4 kg (25.1 lb) (MFC-7460DN / MFC-7860DW) 11.6 kg (25.6 lb)
Users Manual - English - Page 144
...
Modem Speed
2-sided (Duplex) Print Receiving (MFC-7460DN and MFC-7860DW) Scanning Width Printing Width Gray Scale Resolution
One Touch Dial Speed Dial Groups Broadcasting Automatic Redial Memory Transmission
Out of Paper Reception
(MFC-7360N and MFC-7460DN) Group 3 (MFC-7860DW) Super Group 3
Automatic Fallback:
(MFC-7360N and MFC-7460DN) 14,400 bps (MFC-7860DW) 33,600 bps
Yes
Max. 8.2 in...
Advanced Users Manual - English - Page 13
....
7 Press OK. a Press Menu, 1, 6, 1. d Re-enter the password.
TX Lock (MFC-7360N and MFC-7460DN)
2
TX Lock lets you forget the TX Lock password, please call Brother Customer Service. c If... you are NOT available:
Sending faxes
Copying
PC printing
Scanning...
Basics Guide - Page 42
...progress 4
Press Stop/Exit to a transmission error. Document Scan 1.Glass ScanSize
c Press a or b to choose On, On+Image, Off or Off+Image.
A portion ... page appears on the Transmission Verification Report.
Note
• If you sent a fax. b (MFC-7360N)
Press Menu, 1, 7. (MFC-7460DN and MFC-7860DW) Press Menu, 1, 7, 1. Off is the default setting.
Off+Image: Prints...
Basics Guide - Page 81
...unit is Carefully put the duplex tray into place.
The back of the fuser unit (For MFC-7360N and MFC-7460DN )
does not rise to send or receive again. report on page 22.
The ... completely closed . problem. closed or paper was not inserted or fed properly, or the document scanned from Manual to be lost when the machine is not closed .
EL Error Fuser Error
The ...
Basics Guide - Page 83
... or copy the scanned pages.
Press Stop/Exit and wait until the other operations in progress
Do one of the following:
problem.
(For MFC-7360N and MFC-7460DN )
Transferring ...disconnect
the machine from the power for several
minutes and then reconnect it.
(For MFC-7860DW) Disconnect the machine from the memory.
Troubleshooting
Error Message
Cause
Action
Not ...
Basics Guide - Page 84
...Scan Unable XX
Size Error DX Size mismatch Toner Ended Toner Low
Cause
Action
The machine will stop printing until the LCD shows Toner Ended. The machine has a mechanical problem.
(For MFC-7360N and MFC... the machine from the power for several minutes and then reconnect it.
(For MFC-7860DW) Disconnect the machine from the power for automatic duplex automatic duplex printing, and ...
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