Brother International IntelliFAX-2940 Support Question
Brother International IntelliFAX-2940 Support Question
Find answers below for this question about Brother International IntelliFAX-2940.Need a Brother International IntelliFAX-2940 manual? We have 2 online manuals for this item!
Question posted by riseclean on May 24th, 2013
Fax Not Receiving Faxes
Fax was receiving faxes on a daily basis and suddenly stopped. The phone rings, however transmission is not occuring for some reason, it just continues to ring.
Current Answers
Answer #1: Posted by TommyKervz on May 24th, 2013 7:49 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,853
Member since:
January 10th, 2013 Points: 17,776,853
Greetings - I would suggest you download your IntelliFax's User Guides available on the link below to assist with the troubleshooting of the issue -
http://www.helpowl.com/manuals/Brother/IntelliFAX2940/181056
Hope they'll helpRelated Brother International IntelliFAX-2940 Manual Pages
Basic Users Guide - English - Page 6
... file / Installer CD-ROM / In the Box
Download optional software from the Brother Solutions Center (FAX-2840 and FAX-2940 users)
You can download free printer driver, scanner driver (FAX-2940 only 1) and PC-Fax Send software (FAX-2940 only) from your machine.
See this Guide first.
Product Safety Guide Quick Setup Guide
Basic User's Guide Advanced User's Guide...
Basic Users Guide - English - Page 11
... Contrast Dial Prefix Mode Timer
A Routine maintenance
Cleaning the machine Checking the machine Packing and shipping the machine
B Glossary
C Index
2 Security features
Security
3 Sending a fax
Additional sending options Additional sending operations Polling overview
4 Receiving a fax
Remote Fax Options Additional receiving operations Polling overview
5 Dialing and storing numbers
Telephone...
Basic Users Guide - English - Page 13
...! Important
Important indicates a potentially hazardous situation which , if not avoided, could result in this User's Guide show the FAX-2940.
1 Courier New font identifies the messages shown on the machine control panel or computer screen. Symbols and conventions used throughout the documentation.
1 General information
1
Using the documentation
1
Thank you should respond to a situation...
Basic Users Guide - English - Page 36
a When you want to change
fax send or receive settings, press the (FAX) key to illuminate it in progress 4
Press Stop/Exit to cancel the fax.
The machine starts scanning and sending the document. 4 Sending a fax
4
How to send a fax 4
The following steps show how to confirm.
For more advanced fax sending operations and settings, see Advanced User's Guide: Sending...
Basic Users Guide - English - Page 37
...appears on the
Transmission Verification Report. c Press Stop/Exit. Report Setting 1.Transmission
b Press a or b to a transmission error. A portion of pages sent, and whether or not the transmission was successful.
Transmission Verification Report
4
You can use the Transmission Verification Report as proof that you send. This report lists the receiving party's name or fax number, the...
Basic Users Guide - English - Page 38
... for this service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring uu page 34 for instructions on setting up your machine using your receive mode. 5 Receiving a fax
5
Receive Modes 5
Note
You can not receive voice messages on either Voice Mail...
Basic Users Guide - English - Page 43
... Off.
e Press Stop/Exit. This is a
safety feature in case if there is a power
failure before the fax is not supported in Mac OS.
31
The LCD will store received faxes in the machine's memory will be deleted.
To transfer the received faxes to your machine will show the number of stored faxes received, for example), your faxes in memory, you...
Basic Users Guide - English - Page 45
... 2 rings, then
your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to hang up the handset. Note
You can be made with each other when receiving incoming calls.
7 Telephone services and external devices 7
Voice operations 7
Voice calls can pick up an extension telephone and continue speaking...
Basic Users Guide - English - Page 46
... numbers on the same line as you normally would. If you hear fax sending tones you must pay for your telephone company's Distinctive Ring service before you program the machine to work with one line to receive fax and voice calls through two different phone numbers on the same telephone line. This service establishes a second telephone...
Basic Users Guide - English - Page 58
... the
Print dialog box and click Properties (or Preferences, depending on your computer (For MFC-7240) 10
Note
(For FAX-2840 and FAX-2940) You can receive data from your operating system).
Printing a document 10
The machine can download the printer driver from the
Installer CD-ROM. (See Quick Setup Guide.)
b From your computer and...
Basic Users Guide - English - Page 82
... cover and press Start.
See Transferring your faxes or Fax Journal report uu page 74 before disconnecting the machine so you turned on again.
person's fax machine stopped the
call.
needs to a specified temperature within the specified time. The fuser unit is too hot.
(For FAX-2840 and MFC-7240 ) Received fax messages still in the back of the...
Basic Users Guide - English - Page 83
...machine has a mechanical problem.
(For FAX-2840 and MFC-7240 ) Received fax messages still in memory will not lose any important messages. Leave the machine...
(For FAX-2940) Turn the power switch off, wait a few seconds, and then turn the power switch off .
machine uu page...Then, turn it on .
If the problem continues, call Brother Customer Service. tray uu page 75.)
...
Basic Users Guide - English - Page 97
... page 33. If your Brother machine will be able to hear fax receiving tones before pressing Start.
In
Fax/Tel mode, your Brother machine shares a line with a Voice Mail subscriber service, please see Distinctive Ring uu page 34.
Receiving Faxes
Difficulties Cannot receive a fax. If you subscribe to automatically answer any incoming
faxes, you
should select the Fax/Tel mode. If your...
Basic Users Guide - English - Page 98
... there may be a problem with your Fax Receive Code for VoIP). (See Telephone line interference/ VoIP uu page 91.)
86 If you often get transmission errors due to possible interference on the same line as the Brother machine, make sure your answering machine is set your answering machine to answer within 4 rings. For example: "After the beep...
Advanced Users Guide - English - Page 10
... Time
b Enter the length of time the machine is in the Fall. Press OK.
When the machine receives a fax, computer data or makes a copy, the timer will be idle before entering Sleep mode. When you set the machine to change automatically for printing Photo or Gray Scale images.
c Press Stop/Exit. Chapter 1
Automatic Daylight Saving Time...
Advanced Users Guide - English - Page 15
... on)
PC Fax Receive (MFC-7240 only) (if PC Fax Receive was already on)
While TX Lock is on, the following operations are entering the password for FAX-2940) and Setting Lock.
Press OK. TX Lock lets you forget the TX Lock password, please call Brother Customer Service. Setting up your machine with multiple levels of...
Advanced Users Guide - English - Page 16
... received faxes Sending faxes Receiving telephone calls using the
machine's handset Making telephone calls using numbers 0-9. b Enter a four-digit number for the new
password. Press OK. The machine goes offline and the LCD shows TX Lock Mode. You will not be able to continue to choose Set TX Lock.
Turning TX Lock off . d Press Stop...
Advanced Users Guide - English - Page 26
... fax machine can call and retrieve it , so you delete the fax in FAX mode
. b Load your
cover page, press Stop/Exit. Press OK. a Make sure you are in FAX ...you call somebody else's fax machine and receive a fax from any other people can be set the machine to send a cover page whenever you set up your machine to your machine before the polled transmission occurs, you , but they...
Advanced Users Guide - English - Page 40
... For example, you might have up to 8 small Groups, or you can assign up to 221 numbers to many fax numbers you dial. Additional ways to store the Group.
Press a One Touch key.
Press (Address...c Use the dial pad to enter a Group
number (1 to all the numbers stored in a Group just by pressing a One Touch key or entering a Speed Dial number, and then pressing Start. This feature...
Advanced Users Guide - English - Page 65
... of greater compression methods, Modified Read (MR), Modified Modified Read (MMR) and JBIG (FAX2840 and FAX-2940), if the receiving machine has the same capability.
This is a safety feature so you another . Batch Transmission As a cost saving feature, all delayed faxes to compensate for dark or light documents, by line noise or static.
Cancel Job Cancels...
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