Question posted by Kate90563 on March 30th, 2020
I Want A Refund For Flights Ba Has Cancelled But This Is Not Available On Line.
How do I get a refund on tickets for flights cancelled by BA? This is no longer available on line and phones go unanswered
Current Answers
Answer #1: Posted by techyagent on March 30th, 2020 2:15 PM
- If a delay or cancellation of five hours or more disrupts a connecting flight that you booked under the same booking reference (with a planned connection time of 24 hours or less) and you no longer wish to continue to your final destination, the operating carrier will provide you with a return flight to your original point of departure at the earliest opportunity as well as refund the parts of the journey you did not fly.
- You can claim a refund for the parts of your journey which you did fly, provided that you can prove that the journey no longer serves any purpose in relation to your original travel plans. You must then claim this refund at the same time as claiming a refund for the parts of your journey you did not fly.
- To claim a refund, please follow the same steps as for cancelled flights.
Thanks
Techygirl
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