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Bose SoundLink Support Question

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Question posted by mrgadin on August 16th, 2013

My Boss Sound Link Wireless Mobile Speaker Won't Power On.

The aux, bluetooth and mute indicators are all showing and my boss wireless mobile speaker won't power on. What do I do, please? Thank you.

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Related Bose SoundLink Manual Pages

Owner's guide - Page 2

... • Before use outdoors, in recreation vehicles, or on , throw, or drop batteries or the power supply or expose them around metal objects such as keys, pocket change, paper clips, and jewelry. •... the presence of it can cause a failure and/or a fire hazard. • The power supply must be of sufficient magnitude to temperatures in any naked flame sources, such as the disconnect...

Owner's guide - Page 3

...apparatus has been exposed to qualified service personnel. To prevent risk of time - Use proper power sources - Bose cannot warrant the safety and compatibility or assure the operability of Conformity can...when the apparatus has been damaged in a position and location that the SoundLink Wireless Music System is in the batteries perform best when operating at normal room temperature, 70°F...

Owner's guide - Page 4

... English SAFETY INFORMATION Information about products that generate electrical noise The SoundLink Wireless Music System complies with FCC and Industry Canada RF radiation exposure limits set forth for Bose...Dealer phone Please keep your records Serial number (on the bottom of the SoundLink™ speaker is no guarantee that interference will not occur in a residential installation. ...

Owner's guide - Page 5

... 4, 12 TAB 5, 13 TAB 6, 14 TAB 7, 15 TAB 8, 16 INTRODUCTION Overview Thank you listen in and around your home • Rechargeable lithium-ion battery provides hours of the product appears to be damaged, do not attempt to use it. no software to transport this product. SoundLink speaker Power supply Power supply AC adapter(s) Remote control...

Owner's guide - Page 6

... adapter only. 3. Plug the DC power cord on the SoundLink speaker. See "Charging the battery" on a flat, stable surface. 2. CAUTION: Use this system only with the provided power supply or a replacement power supply from Bose Corporation. Power supply DC POWER DC power cord 4. Plug the power supply into the DC POWER connector on the power supply into a live AC outlet. Place...

Owner's guide - Page 7

... that the SoundLink USB key power light turns on the SoundLink™ speaker is on and all music applications are closed. When ready, it into a USB port on your computer to recognize the SoundLink USB key. This may take up to the vertical position and plug it will automatically establish a wireless link with the SoundLink speaker. The wireless source light...

Owner's guide - Page 8

... system, you hear a tone from the SoundLink speaker Mac users: Go to hear. If you want to System Preferences, Sound settings and make sure "Bose SoundLink Audio" is ready to restart your music application. 4 Both Mac and PC users: You may notice the wireless source light and USB key power light start flashing faster as the...

Owner's guide - Page 9

... disconnect or reconnect the SoundLink speaker Power light Off USB key is (every 3 sec) selected, but discon- AUX source not selected On: ..... See "Charging the battery" on page 8. • Indicates battery charging status. AUX source is connected Brief flash: ........ Wireless source is connecting On Wireless source is selected Wireless source Off No wireless connection Fast flashing...

Owner's guide - Page 10

... Remote control Press any device plugged into the AUDIO IN connector. Press to turn off the SoundLink system. Press and hold for Internet radio stations or some music applications. Each time you can... (+) or decrease (-) the volume. Depending on the music application you are using on your SoundLink™ system. Press to the beginning of the next track. Note: This remote does not...

Owner's guide - Page 11

... control volume buttons. AUDIO IN 7 This requires using a stereo audio cable (not provided) that plugs into the AUDIO IN connector on the back of the SoundLink™ speaker. Press the remote AUX button. 3. System volume touch controls • Touch to adjust the level. These raise and lower the...

Owner's guide - Page 12

... TAB 5, 13 TAB 4, 12 TAB 3, 11 TAB 2, 10 English OPERATION Operating on battery power A fully charged battery provides approximately three hours of full charge remaining (charging needed ) When to preserve battery power. See "Charging the battery" on the SoundLink speaker indicates when charging the battery is in this state when you first set to the...

Owner's guide - Page 13

... into a live AC outlet and plug the cord into the DC POWER connector on the speaker indicates charging status. Yellow: ... Recommended charging time is 10 hours. Charging cycle done OPERATION Taking the system with you To turn off the SoundLink system and pack it into the top of the cord as needed and press...

Owner's guide - Page 14

Bose cannot warrant the safety and compatibility or assure the operability of batteries from the back of the SoundLink speaker. 3. Using your local authorized Bose dealer or visit www.Bose.com to order from Bose directly. Carefully pull the battery away from other manufacturers when ...

Owner's guide - Page 15

...recharge, disassemble, heat above 100ºC (212ºF), or incinerate. • Dispose of your SoundLink™ wireless music system, use solvents, chemicals, or sprays. • Do not allow liquids to spill ... persists, see "Contacting customer service" on page 14. 11 Connect the power supply and charge the battery. Replace it is plus (+) side up. 3. Reseat the cover and...

Owner's guide - Page 16

... is installed correctly or replace it if it is selected in the foreground on the front end of the speaker. Reconnect the power supply. • Try restoring the wireless link between the remote and the SoundLink system. • Using a clean, dry cloth, wipe the small lens on your computer to learn how to detect and...

Owner's guide - Page 17

... turned up and is not muted. • Make sure your computer music application is running. • Press the SoundLink USB key button to restore the wireless link. • Make sure "Bose SoundLink Audio" is dropping out • Change the angle of the antenna on the SoundLink USB key. • Rotate the SoundLink speaker, or move a few feet to...

Owner's guide - Page 18

...and hold the wireless source button until the USB key power light starts flashing slowly. 4. Contacting customer service For questions about the SoundLink™ wireless music system, ... MAINTENANCE Restoring the wireless link If the SoundLink speaker and USB key fail to connect, try the following procedures: 1. Wait until both indicator lights change from the speaker, it has successfully...

Owner's guide - Page 19

...or Vista Mac OS® X 10.4 or higher Bluetooth® QD ID SoundLink™ speaker: B015402 SoundLink USB key: B015403 The Bluetooth® word mark and logos are registered trademarks owned ... range for use of such marks by Bluetooth SIG, Inc. English TAB 2, 10 TAB 3, 11 TAB 4, 12 TAB 5, 13 TAB 6, 14 TAB 7, 15 TAB 8, 16 Technical information Power supply rating Input: 100-240V 50/60Hz...