Bose SoundLink Support Question
Bose SoundLink Support Question
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Question posted by jakcal on November 13th, 2013
Bose Soundlink Wont Connect To Tablet
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Current Answers
Answer #1: Posted by StLFanMan on November 22nd, 2013 10:48 AM
StLFanMan
Member since:
August 14th, 2013 Points: 1,576,405
Member since:
August 14th, 2013 Points: 1,576,405
Decrease the distance between the speaker and your computer. If you are using a desktop computer, try moving the SoundLink USB key to a USB port on the front of the computer (if possible) or use a USB extension cable.
Remove the SoundLink USB key from your computer, wait 30 seconds and insert it again. Disconnect the power supply from the SoundLink speaker, remove the battery from the SoundLink speaker and install it again. Reconnect the power supply.
Try restoring the wireless link between the speaker and the USB key. See "Restoring the wireless link" on page 14.
Try moving the speaker closer to your computer or away from possible sources of interference such as another wireless device, a microwave oven, or wireless computer network router.
Related Bose SoundLink Manual Pages
Owner's guide - Page 2
...cause a failure and/or a fire hazard.
• The power supply must be used only with the Bose product and the power supply provided with it can be exposed to temperatures in excess of 140°F (...instructions in this product to rain or moisture. It will void the warranty. As with your new Bose® product and enjoy its features.
If you to properly use outdoors, in contact with any ...
Owner's guide - Page 3
... can be found at normal room temperature, 70°F (20°C).
• Replace the SoundLink™ system battery only with a genuine replacement battery from Bose or an authorized Bose dealer. To return a system battery for use in operating the SoundLink system.
Read these instructions - Heed all instructions.
5. SAFETY INFORMATION
6. Refer all servicing to service...
Owner's guide - Page 4
... name Dealer phone Please keep your records
Serial number (on the bottom of the SoundLink™ speaker is connected.
• Consult the dealer or an experienced radio/TV technician for a Class...no guarantee that interference will not occur in the U.S. These limits are trademarks of Bose Corporation in a particular installation.
For factory use only.
However, this is subject to...
Owner's guide - Page 5
...; Long-range wireless link lets you listen in any part of
Bose® performance • Handy remote included
Unpacking
Check the carton for contact information.
SoundLink speaker
Power supply
Power supply AC adapter(s)
Remote control
SoundLink USB key
1 Now you for purchasing the SoundLink™ wireless music system. Save the carton and packing materials, which...
Owner's guide - Page 6
...Bose Corporation. See "Charging the battery" on a flat, stable
surface. 2.
Power supply
DC POWER
DC power cord
4. Your system includes one
may be included) to use in a protection or inactive mode.
Plug the DC power cord on the SoundLink speaker...of these two types of 10 hours. Place the SoundLink™ speaker on page 9.
2 AC adapter
IMPORTANT IN CHINA AND KOREA ONLY: ...
Owner's guide - Page 7
...the antenna on the SoundLink USB key to the vertical position and plug it will automatically establish a wireless link with the SoundLink speaker. Antenna
Wireless source ...SoundLink USB key power light turns on and all music applications are closed. English
TAB 2, 10 TAB 3, 11 TAB 4, 12 TAB 5, 13 TAB 6, 14 TAB 7, 15 TAB 8, 16
SYSTEM SETUP
Connecting your computer to recognize the SoundLink...
Owner's guide - Page 8
...start flashing faster as the SoundLink™ system establishes a wireless connection. See "Using the USB key" on the end of the SoundLink USB key. Open the ...speaker, your computer's internal speakers or sound card.
TAB 8, 16 TAB 7, 15 TAB 6, 14 TAB 5, 13 TAB 4, 12 TAB 3, 11 TAB 2, 10
English
SYSTEM SETUP
You may need to System Preferences, Sound settings and make sure "Bose SoundLink...
Owner's guide - Page 9
...
portable operation. Using the USB key
The USB key will automatically connect your computer with the SoundLink speaker whenever you insert it into a USB port. See "Charging the battery" on the remote causes the light for connecting
to the SoundLink speaker Fast flashing: ........Establishing a connection On Connected to blink.
5 AUX source is not powered Slow flashing: ......Powered and...
Owner's guide - Page 10
... to control the music playback.
Note: This remote does not control any remote button except Off to turn off the SoundLink system. Depending on the music application you are using on your SoundLink™ system. TAB 8, 16 TAB 7, 15 TAB 6, 14 TAB 5, 13 TAB 4, 12 TAB 3, 11 TAB 2, 10
English
OPERATION
Remote...
Owner's guide - Page 11
... volume buttons to increase ( ) or decrease ( ) the volume. • Touch and hold for the connected audio device and has a 3.5mm mini plug on the end that plugs into the AUDIO IN connector on the right side of the SoundLink speaker.
2. AUDIO IN
7
Press the remote AUX button.
3.
English
TAB 2, 10 TAB 3, 11 TAB...
Owner's guide - Page 12
...battery light color. Your system is in this state when you first set to the SoundLink speaker and charge the battery.
8
You can extend the battery operating time significantly by ... battery" on the SoundLink speaker indicates when charging the battery is set it enters battery protection mode to conserve battery power. To reactivate your SoundLink system, connect the power supply to...
Owner's guide - Page 13
...is 10 hours. Wrap the power supply cord around the spool built into the top of the SoundLink speaker. Slide the ball toward the end of the cord as needed and press it for travel:...compact position.
2.
If necessary, unplug the power supply from the AC outlet and the SoundLink speaker.
3.
Unplug the SoundLink USB key and lower the
antenna to hold the cord in place. The battery light on...
Owner's guide - Page 14
... so the slot is horizontal. Carefully pull the battery away from Bose directly. Slotted knob
10
Slotted knob (horizontal)
Multi-pin connector Bose cannot warrant the safety and compatibility or assure the operability of the SoundLink speaker.
3.
WARNING: Replace the battery only with a genuine Bose® replacement battery. On the new battery, turn it counterclockwise...
Owner's guide - Page 15
...not recharge, disassemble, heat above 100ºC (212ºF), or incinerate. • Dispose of your SoundLink™ wireless music system, use solvents, chemicals, or sprays.
• Do not allow liquids to spill... vacuum the grille.
• Do not use the following table to try to solve the problem. Connect the power supply and charge the battery. English
TAB 2, 10 TAB 3, 11 TAB 4, 12 TAB...
Owner's guide - Page 16
... source light blinks continuously.
• Decrease the distance between the speaker and your computer.
• If you are using a desktop computer, try moving the SoundLink USB key to
a USB port on the front end of the remote. • Try the remote from possible sources of the speaker. My computer does not connect with the SoundLink speaker.
Owner's guide - Page 17
... restart it in again. • Increase the SoundLink system volume. • Check the SoundLink speaker battery status light. Plug the USB key into the female end and plug the male end into the computer.
• If you continue to restore the wireless link. • Make sure "Bose SoundLink Audio" is on and playing. • Increase...
Owner's guide - Page 18
... the following to always on. Cartons not bearing a return authorization number, where required, will not affect your SoundLink system or visit http://owners.Bose.com on the outside of purchase from the speaker, it has successfully connected with your limited warranty rights. Wait until the wireless source light starts flashing slowly.
3. Turn on how...
Owner's guide - Page 19
... recommendation Microsoft Windows® XP or Vista Mac OS® X 10.4 or higher
Bluetooth® QD ID SoundLink™ speaker: B015402 SoundLink USB key: B015403
The Bluetooth® word mark and logos are registered trademarks owned by Bose Corporation is under license. Dimensions 6.7"H x 12.0"W x 5.1"D (17.0 cm x 30.7 cm x 12.8 cm)
Weight 5.2 lb (8.4 kg), including...
Owner's guide - Page 20
©2009 Bose Corporation, The Mountain, Framingham, MA 01701-9168 USA AM325360 Rev.00
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