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Bose SoundDock Support Question

Bose SoundDock Support Question

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Question posted by hawkme10 on July 11th, 2012

Sounddock Doesn't Play Music Anymore? Any Ideas?

It's powered, it charges my ipod, and my ipod is playing.  It's just silent.  Happened one day when I turned it on. 

Current Answers

Answer #1: Posted by addisk on July 11th, 2012 6:52 PM
addisk

Member since:
May 8th, 2012

Points: 694,616
90
points
i repair this product, the problem is often cause by a bent pins on the connector or loose solders happens often if you cannot put the plastic adaptor  the ipod cause a pressure on the conector and sometimes the dsp board came defective, in these 2 cases need a board replacement 

Related Bose SoundDock Manual Pages

Owner's guide - Page 2

... designed nor tested for future reference. WARNING: To reduce the risk of important operating and maintenance instructions in this owner's guide. Replace only with the power supply provided. Replace only with liquids, such as applicable by law. WARNING: Do not expose the apparatus to dripping or splashing, and do not expose...
Owner's guide - Page 3

...If applicable, this product near any ventilation openings. Please call Bose to be determined by turning the equipment off and on, you are encouraged to try to correct the interference by ... 11. for safety related markings. 17. Install in the owner's guide. 4. Protect the power cord from tip-over. 12. This equipment generates, uses, and can be referred to dangerous...
Owner's guide - Page 4

To use your insert into the dock. ❏ SoundDock digital music system 2 ❏ Power pack ❏ Power cord Don't be surprised if it outside your residence. ❏ Remote control TAB 4 TAB 3 TAB 2 English Preparing to use your iPod or iPhone The SoundDock system dock is designed to work with your iPod or iPhone. Place the system on your...
Owner's guide - Page 5

... cord into the jack on the front of the power cable into a wall outlet. 3 1 TAB 5 TAB 6 TAB 7 TAB 8 SOUNDDOCK® DIGITAL MUSIC SYSTEM Using the system Your SoundDock® digital music system is ready to adjust the system volume. + and - volume controls Power 2 pack Power cable • Whenever your iPod/iPhone is docked in the system. 3 English TAB...
Owner's guide - Page 6

...the previous track. • Press and hold to scan forward quickly. Play/stop • Halts and resumes play. Skip/scan forward • Press once to skip to the next track...TAB 5 SOUNDDOCK® DIGITAL MUSIC SYSTEM Using the remote Touch any button (except Off) to turn on the SoundDock system volume. 4 Off Off • Turns off both the earphones and the system. • The iPod click ...
Owner's guide - Page 7

... the old battery and insert the new one flat side up, with the + symbol in place. + symbol TAB 5 TAB 6 TAB 7 TAB 8 SOUNDDOCK® DIGITAL MUSIC SYSTEM WARNINGS: • Keep the remote control battery away from children. insbtratutcSetrieyoetnoospfbeorerattuiysnpegeds of 5 insbtratutcSetrieyoetnoospfbeorerattuiysnpegeds of 2. English TAB 2 TAB 3 TAB 4 Maintaining the...
Owner's guide - Page 8

...iPod/iPhone is turned on, and a music track is selected and playing. • Press the Play/Pause button on the remote control. • Make sure your iPod/iPhone is running updated software. • Make sure the power... 2 English SOUNDDOCK® DIGITAL MUSIC SYSTEM Troubleshooting Problem Your iPod/iPhone does not dock properly No sound No sound and your iPod/iPhone is not charging What to do...
Owner's guide - Page 9

... 4 TAB 5 TAB 6 TAB 7 TAB 8 SOUNDDOCK® DIGITAL MUSIC SYSTEM Problem What to do No sound after quickly undocking or • Remove your iPod/iPhone from the dock, wait five seconds, and ... the remote control battery. • Make sure your iPod/iPhone is running updated software. • Make sure your iPod/iPhone • Unplug the power cable for one minute, then plug it . volume ...
Owner's guide - Page 10

...Power rating 100-240V 50-60Hz, 1.5A-0.8A, 64-77VA System size and weight 6.65"H x 11.91"W x 6.48"D (16.89 cm x 30.26 cm x 16.47 cm) 4.56 lb (2.1 kg) Compatibility The SoundDock digital music...warranty. Return product, with all iPhones and most iPod models. TAB 4 TAB 3 TAB 2 English Customer Service For questions about the SoundDock system, contact your country/region (visit Global.Bose...
Owner's guide - Page 11

... U.S. "Works with safety and regulatory standards. 9 English TAB 2 TAB 3 TAB 4 TAB 5 TAB 6 TAB 7 TAB 8 SOUNDDOCK® DIGITAL MUSIC SYSTEM SoundDock and the SoundDock system design are property of Bose Corporation. iPod is a trademark of Apple Inc. iPhone is not responsible for iPod" means that an electronic accessory has been designed to connect specifically to iPhone and...

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