Question posted by marigomez57 on December 22nd, 2010

Setting Up Voicemail For My Incognito Phone

i keep getting a busy signal each time i try to access my voicemail to set up. how can i setup my voicemail?

Requests for more information

Request from britthegem on January 14th, 2011 3:34 AM
Did u ever resolve this problem? I have had my sanyo incognito for about 2 weeks & I have the same problem. you can e-mail me at [email protected]

Current Answers

Answer #1: Posted by bpshbp on December 22nd, 2010 11:43 PM
This answer was accepted by the poster of the original question.
bpshbp

Member since:
November 18th, 2010

Points: 130,470
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On the dial pad, hold down 1 until it calls ''voicemail''
If you don't have it set up already, then that's your problem.
To set it up, you'll be prompted to '''press 1, or press 2... '' When they ask you, just unlock your phone, select the dial pad, and tap in the number you need.
Then you select a message style, and record your message.

Answer #2: Posted by jasmine2787 on October 23rd, 2012 2:12 PM
jasmine2787

Member since:
October 23rd, 2012

Points: 1,130
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For whatever reason, the voicemail feature wasn't setup on your phone when it was activated. Call the customer service number. Don't try to use the option menu, it's really circular and not helpful at all. Once the automated menu starts, press 5, then 2, then 4. They'll give you some basic info, just listen, then wait. After a few seconds they will ask if you want to "chat with a customer care representative". Press the number, it should be zero.  Then they will verify your phone number. Then they will list off a bunch ofinformation about your account. This is where you have to be patient and wait it out. When done, they will ask if you want "to continue without any more information". Press that number. They will have you verify your pin, then they'll get someone on the line. Finally, a person who can help. You may have to call back again to make sure they reset it, but they will help.

Answer #3: Posted by Anonymous-22576 on February 14th, 2011 12:02 PM
Anonymous-22576

Member since:
February 14th, 2011

Points: 100
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The voicemail needs to be reset. You will have to call boost and have them reset it. their customer service number is 1-8BOOST4U

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