Our Boost Service Has Become Basically Unusable: Constant Dropped Calls, Etc.

My wife & I have 2 Samsung "Rush" phones on Boost service the past 7 or 8 months. From the beginning, had some dropped calls and incoming calls that never rang phones. In October problems got worse with 2 to 4 dropped calls a day. Most recently, past 3 weeks, we have repeated dropped calls & missed calls. Today had to recall my wife's number 5 times in a row - finally just texted & gave up! What's going on. Previous service with Sprint was getting bad, but nothing like this. We're headed out next week to Best Buy to try to find a phone service we can depend on - Boost has become very undependable. Seems Boost doesn't use all the Sprint towers, or gets a very low priority. We live in & use our phones in the Minnepolis area of 2.1 million people... how can you not have decent network service here??! I hate shopping for cell phone service, but its time to find something that works. Missed a call today from our mortgage company on our refinance, and a couple more on a car I have for sale. This is completely UNACCEPTABLE! Sincerely, Michael Gilbertsen, . Chaska, Minnesota 55318

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Answer #1: Posted by BusterDoogen on November 6th, 2013 8:03 PM

This answer was accepted by the poster of the original question.

BusterDoogen

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We aren't affiliated with Boost or Sprint, please forward your complaint to this email address [email protected]. They need to be aware of you poor service.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Answer #2: Posted by TommyKervz on November 6th, 2013 7:45 PM

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,803

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Greetinngs. Please do note that you can always pick up a signal booster from one of these
http://www.amazon.com/s/?_encoding=UTF8&camp=1789&creative=390957&field-keywords=signal%20boosters&linkCode=ur2&tag=christtoons-20

Disclaimer: I do NOTwork for Boost Mobile

Hope that is helpful.
Kervz at www.satechhelp.co.za

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General Support
... to make emergency calls, your Boost phone number. A Nextel SIM card will be able to bring my phone number to activate my phone? Can I activate my phone online? The Boost Starter Kit comes with a SIM card. CDMA Series phone: You may activate a previously used (previously active) Boost Mobile®, Sprint® If you can get Boost service with a Boost SIM card. What...
General Support
... in , and get your monthly payment date, dial #BAL (#225) from your phone number and Account PIN to the account, such as you call Boost® Enter the wrong PIN again. If you miss a monthly payment, you have forgotten my account PIN? If you don't add money within 90 days, you to the Pay As You Go plan which will...
General Support
... phone. To get a refund for any unused money/minutes on your time zone), when you check for and use additional services not included. Daily Unlimited: Your daily $2 per minute Pay As You Go calling rate. But it is unlimited, so you can talk all you want without making calls, sending or receiving text messages, or using your phone at the beginning...