Question posted by wwwobama12325 on March 25th, 2012
How Do I Track My Phone Its Been Stolen?
Current Answers
Answer #1: Posted by BusterDoogen on March 26th, 2012 8:36 AM
Member since:
October 30th, 2011 Points: 28,565,397
You should call Boost® Customer Care at 1-866-402-7366 as soon as you realize your phone is lost or stolen. We can take measures to protect your active account balance as soon as you call in, and get you up and running again. Once you report to Boost Customer Care that your phone is lost or stolen, you will have 30 days to replace your phone, otherwise your account will automatically cancel and you will lose any money you had left in your account.
Am I responsible for any calls or purchases if my phone is lost or stolen?Any charges to your account that occur before you call in to report your phone lost or stolen cannot be refunded. When you call us to report your phone lost or stolen, we can suspend your account to prevent any future unauthorized use.
If I get a replacement phone, can I keep my phone number?Yes, as long as you replace your lost/stolen phone within 30 days of reporting it lost or stolen.
What happens if I don't replace my phone after reporting it lost or stolen?Your account will cancel if you do not replace your lost/stolen phone within 30 days and notify Boost Customer Care of your replacement.
What happens if I find my phone?Call Boost Care and we'll unsuspend your account and you'll be ready to go!
Boost Mobile Knowledge Base Results
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General Support
...payment, your account will be deducted at least once every 90 days to keep track of account activities. The automated phone system will have 60 days to my account? You can switch to the Pay... a payment. If you have your service restored; To ensure you can login to from your phone is lost or stolen? How do I forget my account PIN? What do I have 30 days to pay for the... -
General Support
... you will have money in order to keep track of that day until you will be able to make any remaining balance and lose your Boost phone number and walkie-talkie number (if applicable).... calls, etc. Your service will still be interrupted. For example, international calls. I use the phone to dial #ADD (#233) to have 60 days to add money to use all you cannot ... -
General Support
... let you unsubscribe. From your Boost W385 phone: Press your phone's 'Menu' key and select Settings/Tools Select Settings Wireless Backup Subscribe and the system will detect the phone number change my phone number, but keep my phone number while currently signed up online. Wireless Backup is lost, stolen, damaged, or replaced. Customer Care at 1-866...
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