Cancel Membership

I want to cancel my account

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Answer #1: Posted by DreadPirateRoberts on November 21st, 2010 12:52 PM

This answer was accepted by the poster of the original question.

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

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Log in. Go to "Account"a the top. When you get to your account page, look for Account Details, then click where it says Online Membership. There should be a page that lets you change you account with choices such as Upgrade, or Cancel. You'll get an email and it will be cancelled immediately.

Answer #2: Posted by Anonymous-32485 on July 1st, 2011 2:53 AM

Anonymous-32485

Member since:
July 1st, 2011

Points: 0

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Changed slightly (to make it harder to cancel?!) - says you also have to ring an 0845 number during office hours. I cancelled using link in the MY ACCOUNT section, couldn't ring the 0845 number at the time and then forgot until they took payment out again. Rang number and quoted their T&Cs "You may tell Us that you wish to cancel your Subscription Package at any time by accessing the My Account area of the Site, and by clicking on Cancel Your Subscription Account." No mention of a follow up phone call. Operator agreed to refund but said she would get the T&Cs changed! Full T&Cs available at the blockbuster dot co dot uk website /help/websiteterms.aspx?key=subscriptionTerms#payment