Question posted by abhijitsai1320 on July 10th, 2013

Not Able To View My Old Emails

I am unable to view my old emails in my blackberry phone.  Please advise.  

Current Answers

Answer #1: Posted by bengirlxD on July 10th, 2013 8:43 AM
This answer was accepted by the poster of the original question.
bengirlxD

Member since:
November 5th, 2012

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What email servce are you using. It depends because I am unable to view emails on my phone if it is more than 5 days old and I have hotmail. But then I am able to view all emails from my gmail. If you are unsatisfied by your maill app, download another one.


Feel free to resubmit the question if you didn't find it useful.
Answer #2: Posted by HrikteshK on July 15th, 2013 7:35 PM
HrikteshK

Member since:
February 1st, 2013

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May be the "days to keep messages" option has been turned on in your blackberry. To check this settings go to options->message display and actions and scroll down. You can see the above option and check how many days it was set. You may set it forever, if you want to keep all the emails in your blackberry.

Try and let me know if it helps.

Blackberry Knowledge Base Results

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  • KB10720-One-way wireless email message reconciliation is not working from Microsoft Outlook or Novel GroupWise client to the BlackBerry smartphone
    ... messages from a remote computer. Enterprise Server 3.6 SP7 to 4.1 SP7  Note : Old email messages will resolve this complete the following actions: Activate the BlackBerry smartphone over the wireless network... 4.1 for the following versions of the mailbox file (Outlook.ost) might be able to use the /AUXSOURCE= flag to 4.0 SP7  BlackBerry Enterprise Server 4.0 ...
  • KB11172-Unable to receive email messages from the BlackBerry Enterprise Server to the BlackBerry smartphone
    ...unable to receive email messages from the BlackBerry smartphone. Folder redirection is an incorrect encryption key on for the BlackBerry smartphone user's inbox. In the Novell GroupWise Quick Messages log, the next interval for checking new email messages is able to send email... to the filters will take effect. Unable to receive email messages from the BlackBerry Enterprise Server, typing...
  • KB12117-Keyboard shortcuts for BlackBerry smartphones that have QWERTY keyboards
    ...be used in the Phone application or during a call logs, press the P To view all , press L To forward an email message, press F To file a highlighted email message, press I To view the email address of web pages...move to a list item or menu item, type the first letter of the Phone screen, press the To view the last phone number that you typed, press the Enter key. To capitalize a letter, hold...

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