Receiving 'uncaught Exception:java.lang.nullpoimterexception'

"uncaught exception:java.lang.NullPoimterException" how can i fix this?

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KB03748-How to create a software configuration to wirelessly deliver third-party applications to a BlackBerry smartphone
... Management area, in the field next to BAS Application Shared Network Drive , type >\sharename Save all of the options except Read Close Note: If you want to deliver BlackBerry Device Software, Java® In the preceding example, the Cognos 8 Go! For the software configuration to be successful, the COD files should...
KB20015-"Unable to retrieve specific device attributes from the device that is connected to your computer" appears when a BlackBerry smartphone is assigned to a user in the BlackBerry Administration Service
... account does not have sufficient permissions to exception: com.rim.bes.bas.besutilityaccess.DeviceActivationJNIException: JBeginActivation... at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) BlackBerry® Verify...using the IEMSTest tool. Apply the Send as Receive as Administer information store permissions to the service ...
KB20833-Unable to browse to HTTPS websites from the BlackBerry smartphone that use a certificate containing "Subject Alternative Name"
...-11-19 15:48:29.546 GMT+08:00>:[185]:<MDS-CS_SERVER_MDS-CS_1>:<DEBUG>:<LAYER = IPPP, HANDLER = HTTP, EVENT = Exception, java.lang.IndexOutOfBoundsException: Index: 2, Size: 2> Click Edit Properties In the Properties column, highlight TLS/HTTPS Change Apply OK Restart the BlackBerry MDS Connection Service.