Question posted by nabarrette on January 30th, 2011
Blackberry Email Problems
Overnight Friday I stopped receiving emails to all three of the email addresses on my phone. I have been able to add two of them but the third is my msn account and it will not allow me to add. It keeps saying "update failed". We have contacted my service provider, who referred us to msn because it appears to be a server issue. MSN referred us back to the service provider. We have not been able to fix the problem. Any advice?
Current Answers
Blackberry Knowledge Base Results
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KB13528-Duplicate email messages are received on the BlackBerry smartphone
... about the messaging server, contact your administrator remove the email message from being delivered repeatedly. If the email message UIDs are changed , refer to read. Remove and re-associate the previously aliased email address with the BlackBerry Internet Service account. Perform one of email messages Novell GroupWise allows the BlackBerry Internet Service to the Workaround... -
KB10499-Email messages delivered to the BlackBerry smartphone are not received by the computer email application
... only. Verify that the forwarding rule function is available, it arrived on the incoming messaging server. Cause 4 Email messages are forwarded to your BlackBerry email address on your computer email application. Email messages delivered to the BlackBerry smartphone are not received by one of the following steps: Select the Messages folder from the Home screen of ... -
KB03410-Wireless enterprise activation stops responding
..., right-click the BlackBerry smartphone user account, and then click Properties . To determine why this email message has not been received, complete the following reasons: During Stage 1 The enterprise activation process stops while an encryption key is provisioned for BlackBerry Enterprise Server services. Wireless enterprise activation stops responding KB03410 12-24-2009 BlackBerry...
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