Blackberry 9700 Support Question
Blackberry 9700 Support Question
Find answers below for this question about Blackberry 9700 - Onyx Glyde Cell Phone Rapid Car Charger.Question posted by roger45336 on May 3rd, 2011
I Am Having Problems Connecting To A Home Wifi On Bberry 9700
I am a UK visitor to the USA and when i try to set up an additional connection to my daughters home wifi, and go to "set up WiFi Network" the phone just freezes up. I have set up wifi connections to home wifi in the past with no problems and have these in my stored sites. I have no problem on network wifi or voice calling. Please can you help me.
Current Answers
Answer #1: Posted by timothybrandspencer on June 5th, 2011 6:11 AM
timothybrandspencer
Member since:
June 5th, 2011 Points: 6,470
Member since:
June 5th, 2011 Points: 6,470
Perhaps it is worth connecting your BlackBerry to a computer and using the Desktop Manager software to check for device software updates.
Could be a bug with your OS which has been fixed in an update, or maybe your OS is out of date anyway.
It is also possible to check for OS updates from your device, but I would recommend using a desktop as the download will be quicker.
Blackberry Knowledge Base Results
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KB10971-"Error 401: Unauthorized Access" appears when an attempt is made to browse to a secure web site
...for the current realm, and for Basic Authentication. Additionally, the BlackBerry Enterprise Server needs to False in this problem. BlackBerry Mobile Data Service is used specified in to BlackBerry ...MDS Connection Service to support authentication, the file includes some web sites. Complete the appropriate resolution from the list below. The file needs to have the property set ... -
KB19717-The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
...or RIM Composite Device is connected, double-click the BlackBerry smartphone entry. Complete the following tool triggers a reset of use for "New drive or mapped network drive not available in ...be used with a Mac computer. here to the computer. If the problem persists, visit the Microsoft Help and Support Site to top BlackBerry® Storm™ 9500 Series Environment Cause The ... -
KB13589-How to update the device.xml and vendor.xml files
... by updating the files located in This can automatically overwrite the file. Devices Additional Information Complete one of BlackBerry® The file bundled with the BlackBerry Device ... service provider's web site or from www.blackberry.com Installing BlackBerry Device Software on the computer that is using a secure connection to the BlackBerry.com web site to C:\Program Files\Common...
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