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Bissell PowerGroom Support Question

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Question posted by amyfitz122 on July 7th, 2013

My Bissell Powerbroom The Brush Is Not Spinning. The Belt Is Fine

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Answer #1: Posted by AskBISSELLCare on July 8th, 2013 9:05 AM
This answer was accepted by the poster of the original question.
AskBISSELLCare

Member since:
September 20th, 2012

Points: 149,840
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If your brush is not spinning it has probably seized up.  I recommend replacing both the brush and belt.  You can find them by entering the model number off of the sticker on the back of your machine at www.bissell.com?cid=ccsocial

There will be a parts tab that will list the proper brush and belt.

Answer #2: Posted by AskBISSELLCare on July 10th, 2013 12:58 PM
AskBISSELLCare

Member since:
September 20th, 2012

Points: 149,840
100
points
Hi Amy. The brush not turning doesn't allow for good suction and I know how frustrating this must be.

There may be a problem with the brush if the belt is fine. Here's a quick link to our complete FAQ to assist you: http://www.bissell.com/FAQDetail.aspx?id=1174&cid=ccsocial

Related Bissell PowerGroom Manual Pages

Warranty - Page 1

... incidental or consequential damages of any defective or malfunctioning part. website: www.bissell.com Select the "Customer Service" tab. Damage or malfunction caused by E-mail, telephone, or regular mail as filters, bags, belts, or brushes. ET (800) 237-7691 OR WRITE: BISSELL Inc P.O. Some states do not send original.) If you need additional instructions...

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