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Asus K55A Support Question

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Question posted by luxsanchez on March 14th, 2013

Asus K55a

I can't access bios. When turning on all i get is a blank screen. External monitor recognizes signal, also blank screen. I have tried the following a million times: F2, F8, F9. Removing bettery holding power bottom for 1 min then with only charger connected restart. Nothing works. please help.

Current Answers

Answer #1: Posted by tintinb on March 14th, 2013 4:27 AM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

Points: 7,056,560
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The issue seems to be related to a hardware failure. I believe that there is a hardware failure on the motherboard of your Asus K55A laptop. Remember that the BIOS chip is integrated/built-in on the motherboard. Even if you have a failed processor, hard disk, RAM or video card, you have to still have an access to the BIOS. Unfortunately, the only solution for this is to take the laptop to the service/repair center.

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin


Answer #2: Posted by cljeffrey on March 14th, 2013 12:38 PM
cljeffrey

Member since:
July 17th, 2012

Points: 1,054,453
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Looks like you will have to send the unit in for service as it seems that the notebook is no longer posting.

Related Asus K55A Manual Pages

User's Manual for English Edition - Page 4

...Channel for Different Domains A-29 France Restricted Wireless Frequency Bands A-29 UL Safety Notices A-31 Power Safety Requirement A-32 TV Tuner Notices A-32 REACH ...A-32 Nordic Lithium Cautions (for lithium-... A-38 Global Environmental Regulation Compliance and Declaration A-39 ASUS Recycling/Takeback Services A-39 Copyright Information A-40 Limitation of Liability A-41 Service and Support A-...
User's Manual for English Edition - Page 18

...remove the battery pack. Visit an authorized service center or retailer for information on memory upgrades for additional memory. Battery time varies by usage and by decreasing hard disk access. The BIOS... an AC power source and maintains power to the Notebook PC when AC power is used to keep the battery pack secured. There is no hardware or software (including BIOS) setup required...
User's Manual for English Edition - Page 33

... This record is created by using the BIOS Setup program. Powering ON the Notebook PC The Notebook PC's power-ON message appears on the screen prompting you to boot from your available ...turning OFF your Notebook PC before turning it will display a message on the screen when you turn ON the Notebook PC, it will first run the BIOS Setup to set or modify the system configuration, press [F2...
User's Manual for English Edition - Page 65

... as external power supply, battery pack, etc.) before installing or removing a memory. Visit an authorized service center or retailer for information on memory upgrades for your Notebook PC. There is no hardware or software (including BIOS) setup required after the memory is only an example.) Notebook PC User Manual 65 WARNING! The BIOS automatically detects...
User's Manual for English Edition - Page 81

...Select Screen : Select Item Enter: Select +/-: Change Opt. On the Security screen, select Setup Administrator Password or User Password. 2. To clear the password: 1. Leave the Create New Password field blank and ...when you power on password and must be entered to Setup and is set , then this only limits access to boot or enter Setup. F1: General Help F2: Previous Values F9: Optimized ...
User's Manual for English Edition - Page 86

... Solutions Hardware Problem - Update the BIOS to an earlier date. 3. Remove upgraded parts (RAM, HDD, WLAN, BT) if they were installed after purchase. 2. You must backup all your system using the recovery partition or DVD. System Unstable Cannot wake up from the ASUS website. If problem still persists, try MS System Restore to the...
User's Manual for English Edition - Page 87

... - Do NOT remove the battery pack while using the following website: http://member.asus.com/login.aspx?SLanguage=en-us 2. Power ON/OFF Error I cannot power ON the Notebook PC. Power On by Adapter only? (Y = 6, N = A) 6. Able to load the OS? (Y = D, N = A) Notebook PC User Manual A-11 Able to see BIOS (ASUS Logo)? (Y = 7, N = A) 7. Able to the latest version and try again...
User's Manual for English Edition - Page 89

... them in DOS mode. ASUS bundled software When I power ON the Notebook PC, there will be compatible with your system for viruses. 4. Remove additional memory. These utilities and BIOS files can be downloaded from viruses. Un-install software applications. Ensure your problem. Unknown Reason - Software Problem - Check your system.Try to the Internet before you...
User's Manual for English Edition - Page 91

... Volume ASUS EASY OVER-CLOCK Internal Pointing Device [Disabled] [Static] [No] [4] [Turbo] [Enabled] Press ENTER to run the utility to the Notebook PC and power on the Notebook PC. 3. Locate the latest BIOS file and start updating (flashing) the BIOS. Use the Start Easy Flash function on the Exit page after updating (flashing) the BIOS. Follow...
User's Manual for English Edition - Page 93

...creates two new partitions"C"(40%) and"D"(60%). 5. Prepare enough blank writable DVDs as instructed to entire HD with two partitions. Notebook PC...Remove the external hard disk drive before performing system recovery on selected models) Creating the Recovery DVD: 1. Follow the onscreen instructions to All Applications > ASUS and then click AI Recovery. 2. Visit the ASUS website at www.asus...
User's Manual for English Edition - Page 108

... to 6A and weighing more than 3Kg must use approved power cords greater than or equal to the earth at http://csr.asus.com/english/REACH.htm. TV Tuner Notices Note to CATV System Installer-Cable distribution system should include bonding the screen of the coaxial cable to : H05VV-F, 3G, 0.75mm2 or H05VV...
User's Manual for English Edition - Page 114

... of the U.S. The monitor and computer are automatically ... products and practices. All ASUS products with the ENERGY STAR logo comply with the ENERGY STAR standard, and the power management feature is enabled by... modes. 2. European Union Eco-label This Notebook PC has been awarded the EU Flower label, which means that this product has the following...
User's Manual for English Edition - Page 115

... for you to be able to responsibly recycle our products, batteries, other components as well as the packaging materials. Global Environmental Regulation Compliance and Declaration ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of...
User's Manual for English Edition - Page 116

... companies, and are used only for identification or explanation and to infringe. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR ... INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS PROVIDES THIS MANUAL "AS IS"WITHOUT WARRANTY OF ANY KIND...
User's Manual for English Edition - Page 117

... or infringement under this Warranty Statement. Service and Support Visit our multi-language web site at http://support.asus.com Notebook PC User Manual A-41 UNDER NO CIRCUMSTANCES IS ASUS LIABLE FOR ANY OF THE FOLLOWING: (1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES; (2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; In...
User's Manual for English Edition - Page 118

... COMPUTER INC. Country: TAIWAN Authorized representative in Europe: ASUS COMPUTER GmbH Address, City: HARKORT STR. 21-23, 40880 RATINGEN Country: GERMANY declare the following apparatus: Product name : Notebook PC Model name : K55V, A55V, R500V, K55A, A55A, R500A, U57A conform with the essential requirements of the following directives: 2004/108/EC-EMC Directive EN 55022...
User Guide for English Edition - Page 4

... Start Screen 12 Accessing All Apps 13 Charm bar...15 Inside the Charm bar 16 Snap feature...17 Wi-Fi connection 18 Disabling Airplane mode 18 Enabling Wi-Fi 18 Function keys...20 Function keys for ASUS Apps 21 Featured ASUS Apps 22 LifeFrame...22 Power4Gear Hybrid 24 USB Charger 26 Instant On...28 Remove...
User Guide for English Edition - Page 5

... typography used for completing a series of using Windows® 8 plus the exclusive ASUS software applications included with your Notebook PC. This message contains important information that must ... procedures on the keyboard. This message contains vital information that must be used as follows: IMPORTANT! Italic = This indicates the keys you safe while performing certain tasks and...
User Guide for English Edition - Page 13

... key + Z. Horizontal scroll bar Launching the All Apps screen Right-click on your Start screen, you can also open other applications like the exclusive ASUS Software apps bundled with your Notebook PC through the All Apps screen. e7495_Win8_User_Guide.indd 13 13 8/13/12 2:47:59 PM Accessing All Apps Aside from the apps already pinned...
User Guide for English Edition - Page 21

... app (see page 22 for more details) fn + spacebar launches the ASUS Power4Gear Hybrid app (see page 24 for ASUS Apps Your Notebook PC also comes with a special set of function keys that can be used to switch ... Normal. Function keys for more details) e7495_Win8_User_Guide.indd 21 21 8/13/12 2:48:09 PM fn + C fn + V toggles the ASUS Splendid Video Enhancement Technology app to launch...

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