Asus A54H Support Question

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Question posted by wjoeloro on February 8th, 2013

My Usb Port Is Not Working What Could Be The Problem?

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Answer #1: Posted by tintinb on February 8th, 2013 10:04 AM

This answer was accepted by the poster of the original question.

tintinb

Member since:
October 26th, 2012

Points: 7,056,560

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I believe that the USB driver software might have been corrupted. You can check it yourself by following the steps below.

1. Click Start/Windows logo

2. Right click Computer/My Computer

3. Click Properties

4. Click the Device Manager

5. Locate the Universal Serial Bus Controllers. In this part, you can identify if there is a non-working USB port

You can download the latest driver software of this computer here:

http://support.asus.com/Download.aspx?SLanguage=en&m=A54H&p=3&s=367

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Answer #2: Posted by cljeffrey on February 14th, 2013 3:34 PM

cljeffrey

Member since:
July 17th, 2012

Points: 1,054,453

100
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Here is a link below that should help.

http://support.asus.com/download.aspx?SLanguage=en&p=3&s=367&m=A54H&os=&hashedid=qRrJv389oYtZGCO1

Also you can go into device manager and uninstall your USB drivers and restart your computer to see if windows will put the current drivers back in.

Also you can turn off the unit and remove the battery and power plug. Press the power button a couple times to make sure all power is drained and try plugging the unit back up again.

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